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Chapman Chevrolet

Tempe, AZ

4.1
882 Reviews

1717 East Baseline Road

Tempe, AZ

85283

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882 Reviews of Chapman Chevrolet

December 19, 2013

Came into Chapman after finding the vehicle i wanted online, i drove three hours for this one car, i get to the dealership and im not there 10 minutes and the car i came for sold to some other guy.... Y More

by neograre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Smith, Mark Laster
December 18, 2013

Friendly service. Great deal! Not pressured. Enjoyed our visit. We would recommend to family friends and coworkers. Helpful in exchanging our truck and getting a good trade-in. More

by brennonj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zenon jusko
December 18, 2013

Keith and the whole crew were super in helping us to be able to get into a vehicle despite our very poor credit. They were a lifesaver as we really needed a dependable vehicle in order for my wife to be a More

by thedelanos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Darden
December 13, 2013

Car got ther at 10 and car was ready at 1:30, was in for an oil change and tire rotation and wash but when ther were doing tire rotation they broke off lug nuts it seem to take for ever to get that work don More

by mscshop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
tony simmons
Dec 17, 2013 -

Chapman Chevrolet responded

Mr. Ambrose, I am very sorry to hear of the poor service you received while visiting our “Quick Lube” facility. Our policy is to notify the active Manager in the case of a delay like the one you experienced. At that point I would have offered alternative transportation options to minimize your wait time. This policy was not followed and for that I am sorry. I have met with my team and am confident this will not happen again. Again I apologize, I cannot replace your time. If you ever need anything please feel free to call on me personally. Sincerely, Jeff Talbot Service Manager 480-752-1672

December 10, 2013

My first car buying experience via dealership turned out to be a smooth and painless one. Desiree was incredibly helpful and up-front with regards to an out-the-door inquiry. She was punctual and perceptive More

by amccarville2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree Oreaboe; George Salman
December 02, 2013

Billy was friendly and very helpful. I am very satisfied with his service. He went above and beyond helping me find what was right for me, so thank you Billy Luv and thank you Chevrolet ^_^ More

by wayja1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asiah Anderson
December 01, 2013

First, I have always received good service by professional people through out the years. Now, why I am dis-satisfied... The decision has been made to discontinue the oil change "for life" VIP More

by gcseefeldt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Courteous and friendly
November 27, 2013

Ray and George were wonderful. They helped my husband and I get into the car we wanted with the payment we wanted. I will always go back to them for all my car buying needs! Thank you Ray and George! More

by Jadedtink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Russo and George
November 25, 2013

Amazing friendliness, came from freeway chevrolet and noticed a difference of excitement to see us vs freeway cehvy employees being non-friendly. Bought a 2014 camaro from Chapman and it felt right. Went More

by DevonWilbur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kieth, Bill Vanskyhawk
November 24, 2013

I drive 35 miles to have our Saturn serviced because I trust the recommendations that our Service Advisor (Len Bishop) has provided over the years. We have 187,000 miles on our Saturn Vue and hope to get More

by rondsmithaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Bishop
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