Chapman Chevrolet
Tempe, AZ
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882 Reviews of Chapman Chevrolet
SO VERY SATISFIED! Thank you Carlos Lopez for making our purchase at your location a very good experience. My husband and I have only great things to say about you and y Thank you Carlos Lopez for making our purchase at your location a very good experience. My husband and I have only great things to say about you and your awesome customer service. We shopped around at three dealerships prior to Chapman, I was feeling a little discouraged because the price range we were looking for and specifics just weren't right until we walked into your building. You were very friendly, approachable, honest and up front with us from the very start, you listened to our wants and needs and didn't try to just "make a sale". We are very pleased with our Chevy Traverse. Buying a vehicle is a big deal and i'm certain this was the perfect choice. My daughter and I also appreciated the hospitality you showed us by dropping us off at a nearby store while waiting for service, that was truly kind. Thank you once again Carlos, and staff for taking care of the details. We will happily refer others to your dealership whenever the opportunity arises. Muchas Gracias! -Alyssa M- More
great experience We had excellent experience at Chapman Chevrolet in Tempe got the deal we wanted. Jamarkus Anderson and Jason Strachan worked harder for us than any We had excellent experience at Chapman Chevrolet in Tempe got the deal we wanted. Jamarkus Anderson and Jason Strachan worked harder for us than any other dealership before. More
Great customer service Chapman has been my dealership of choice for many of my Camaro's. The service advisors are always quick to respond and follow up. Even when they are Chapman has been my dealership of choice for many of my Camaro's. The service advisors are always quick to respond and follow up. Even when they are busy they see to slow down and take an extra min to say Hi and make sure your needs are being met. More
awesome service This place was very helpful they helped me with with my old car from another dealership that wasn't worth what I was paying. They helped me to get a This place was very helpful they helped me with with my old car from another dealership that wasn't worth what I was paying. They helped me to get a new car with a lower apr. I'm so happy and get to drive off in a new car. I totally recommend Chapman Chevrole. More
2015 Duramax First time I've been 100% satisfied with a dealership!! Unbeatable customer service! Drove from tucson to buy from these guys!! Bought 2015 silverado. First time I've been 100% satisfied with a dealership!! Unbeatable customer service! Drove from tucson to buy from these guys!! Bought 2015 silverado. Thanks More
Horrible Dealership, Ive been to way better Chapman Chevrolet has been the worse dealership I have ever been too. Since we bought the car we have had problems. The first day they sit us down and Chapman Chevrolet has been the worse dealership I have ever been too. Since we bought the car we have had problems. The first day they sit us down and said how great of a deal we are getting which was a total lie, instead they went round and round with us and not listening for our price range. Then I get to test drive the car and I say this is it. and then they come back and say "oh its out of your price range." Like why show us the car if it not what we asked for. We down to buy the car and we sit there for 6 hours just to leave with the car. and the dealership kept saying "oh this is what it has on it," and then when we finally leave with the car, the car didn't have anything they said that was on it. we think they had us sitting there for so long because they were taking things off the car. Like why else would it take 6 hours to sell us a car. I brought a Chevy Spark and all I have gotten is problems. so first time taking it in I sat at CHAPMAN for 3 hours to just get an oil changed. then just 3 weeks ago I take my car in because it have MAJOR problem accelerating to the point when I'm making a left hand turn and I gave myself a 40 second distance to cross the intersection, I almost gotten hit. and I take it in to tell them and they say its ok its just does that with the AC on........IM THINK NOOOOO! That's dangerous and they said its just engine, it normal..... I say well aren't you gonna fix it and they said no just give yourself more time..... Im thinking WHAT 40 secs is more than enough to make a left. then I take it back for a recall because they said yes we have your part. I live far 45 min drive away and I bring it down and leave to go home because they said it would take till the next day. and then they call me back in an hour and say your cars ready. I drive back down and they say we didn't do the recall because we don't have the part. and Im like so you are saying I drove down here for no reason. and I say to them "what did you guys do stare at my car." then just last week I take it in because I notice oil all over the engine and I bring it down and they said its just the mechanic hands from spilling oil on the top of the engine....... I say "uhhhhhhh what your mechanics don't know how to clean up or what," and I asked for a wash and they didn't do it, none of the times they washed it when they said they would. and I got it back this last time and the pulled my bumper off. when there was nothing wrong with my car bumper. and Now my car is leaking not oil but its clear and its leaking from behind the passenger side tire and I call them and there like its not emergency you can come in Friday because we are busy this week. and I told them its leaking while drive and idle and off, it a lot of liquid....... So Im done! Im ready to get press involved if this dealership doesn't start being honest. More
Awesome!! Great customer service and great deals!! Ask for Jamarkus, he is willing to find the best deal for you. Not only did he take the time to find the suit Great customer service and great deals!! Ask for Jamarkus, he is willing to find the best deal for you. Not only did he take the time to find the suitable vehicle in my price range but he also was able to get me an extra percentage off!! Fast, fun, and friendly!! More
Worst dealer I have ever been to I went in to look at a one ton chevy truck made a deal with salesman for 34,000 my trade in was.16000 by the time I got to the finance dept the truck I went in to look at a one ton chevy truck made a deal with salesman for 34,000 my trade in was.16000 by the time I got to the finance dept the truck was 37 and my trade in was 15 and they charged me 1200. For a Tonnoue cover that I did even want next week the truck broke down took it to chapman chevy in payson said it was not covered under extended warrenty it was I found out latter. Thay charged me 30.00 over retail for part this dealership is the worst. I think most of these reviews were from employees don't deal with this dealer unless you have a layer with you.. More
Great Car Buying Experience ! Ray Russo and Wayne Thibault worked together as a team with Sales & Finance. We had a quick and smooth car buying experience. Both these men are very Ray Russo and Wayne Thibault worked together as a team with Sales & Finance. We had a quick and smooth car buying experience. Both these men are very Professional and we felt at ease working with them . Thank you for your dedication to your customers and Dealership. We are enjoying our 06' Malibu. We will look you up for our next purchase. More
Bill Vanskyhawk and Dan Landers (Finance) are the best!!! Bill worked his butt off to get me exactly what I wanted at the price I wanted!! He went out of his way to make this deal happen!! Dan landers (Finnce Bill worked his butt off to get me exactly what I wanted at the price I wanted!! He went out of his way to make this deal happen!! Dan landers (Finnce Director) busted his butt and fought with the bank to get me an exceptional good interest rate and did not hold back. He told them wht I wanted and did not take NO for an answer!! HATS OFF TO THESE GREAT MEN AT CHAPMAN!!!! I will continue to do bsiness with Chapman in the future.. This is the fourth car I bought from them!! More