Chapman Chevrolet

Malibu Purchase I worked with Jordan for a couple days and he really made sure he got me what I wanted at the price I wanted. He's a fair guy and tries to please his I worked with Jordan for a couple days and he really made sure he got me what I wanted at the price I wanted. He's a fair guy and tries to please his customers. I'm happy with my new car. More

A big SHOUT out to Roberto Aguilera My husband and I want to thank Roberto Aguilera our sale dealer he was AWESOME. My husband and I had deal with many car sale guys but done like Rober My husband and I want to thank Roberto Aguilera our sale dealer he was AWESOME. My husband and I had deal with many car sale guys but done like Roberto. First of all he was bilingual that a big plus and he knew his what he was talking about and he was very honest and made a great deal for us and my husband and I left with a brand new car and with a smile on our face. And most of all he was very friendly and I would send my friends who needs a car to him.....Roberto is Fantastic!!!!!! Hector & Kathy Loya More

Larry, Internet Sales Manager, is Fantastic! Larry made the process simple. We made an appointment on cars.com for the car we were interested in, the car was waiting out front for a test drive, Larry made the process simple. We made an appointment on cars.com for the car we were interested in, the car was waiting out front for a test drive, he grabbed the keys and we were off. The negotiations were very straight forward and they were forthcoming with information on rebates and interest rates. The process was relatively quick and painless. Rick in finance also did a great job-not selling us anything we didnt need. Shop online and then let Larry take it from there. More

EXCELLENT CUSTOMER CARE AND SERVICE! First I want to express the appreciation for automobile sales person(s). The amount of dedication and knowledge used to read potential customers on th First I want to express the appreciation for automobile sales person(s). The amount of dedication and knowledge used to read potential customers on their specific needs and requests is phenomenal. I can’t say enough about how difficult it can be to not just make a sale on an automobile, but to make them happy and leave with a smile! Why do I mention this, well I left happy and with a smile when I purchased a vehicle from Chapman Chevrolet July 4, 2014. The attention to detail and motivation that the car salesman Keith demonstrated that he and Chevrolet cared about my family safety as well as comfort. Keith went above and beyond ;a term used frequently within our great military, to not just make a sale, but provided phenomenal salesmanship when demonstrating his knowledge of the vehicles components as well as answering all questions and concerns related to the Chevy Equinox as well as a test drive. Keith impressed me with his candor and professionalism throughout the entire transaction. The next day, Keith confirmed with the management as well via text, to make me know they are interested in providing great salesmanship to me. The next day I drove to the dealership and there promptly was Keith with a smile on his face and confidence in his eyes he would make me smile once I left the showroom. After all the fair negotiating I felt Keith and the Chapman team had my best interest at heart. The team at Chapman Chevrolet gave me a great offer on price as well as trade-in which allowed me to get out of seemed like a never ending battle with being upside down on a vehicle. This team took their expertise and never judged me on my personal situations, but provided a service that is impeccable. Even at the end of the process Keith assured me that all is well and I will be happy with my purchase. He was right! I left the showroom, not without giving a BIG hug to the manager for his part, but a firm handshake to Keith for escorting me through the whole process!! Keith has followed Keith thank you! and I will never forget the Chapman Chevrolet team and will refer whom ever I know looking for GREAT, FAIR, FRIENDLY customer service for a new automobile to Keith and Chapman Chevrolet. Thanks all!!! Donna More

service Best service ever!! They really work with you, good people, good service. They did everything to help, low my payments, my interest, and also help w Best service ever!! They really work with you, good people, good service. They did everything to help, low my payments, my interest, and also help with my insurance. Thanks Chapman Chevrolet. Also Thanks to Roberto Aguilera he's the best seller. More

A+ in customer service! Enrique made buying a car a pleasure rather than a dreaded chore. I will definitely refer my friends and family to Chapman Chevrolet. Handing over m Enrique made buying a car a pleasure rather than a dreaded chore. I will definitely refer my friends and family to Chapman Chevrolet. Handing over my savings and signing a car note was a bit stressful, but Enrique treated my concerns and needs with great respect. I was buying a used car, but was treated by all of the Chapman employees like I was buying the best in their showroom. More

Great car buying experience We had a unique situation when we were looking to buy a car. Jordan kept us informed on the available deals, and worked closely with us to get us the We had a unique situation when we were looking to buy a car. Jordan kept us informed on the available deals, and worked closely with us to get us the best deal possible. We are now very happy with our SUV purchase! More

Vehicle broke within 2weeks We Bought a 2010 bmw x5. the audio in the stereo went out within the first couple of weeks mind you we drove all the way from Albuquerque NM to buy th We Bought a 2010 bmw x5. the audio in the stereo went out within the first couple of weeks mind you we drove all the way from Albuquerque NM to buy this vehicle. so we called our sales rep, i was advised by him via text to switch out the fuse because there was nothing they could do from there end because there was not a warranty on the vehicle, i also know that in most states their is a certain amount of time the dealership has to cover the vehicle even if there is no warranty left on the vehicle. i switched the fuse and nothing worked. So i took it to the local BMW and was advised the modulator had gone out. And the price to fix it is a ridiculous 2500.00 dollars and dealership will not help in anyway, so basically they sold us a defective vehicle gave us the wrong instruction to fix it and wont help in anyway, we paid 40000 for this vehicle as well, shows how much they really care about there customers. More

Great job Chapman From the first call with CJ, to meeting Jordan to finance with Wayne, it was a great experience :) thanks so much!! I will tell all my friends! From the first call with CJ, to meeting Jordan to finance with Wayne, it was a great experience :) thanks so much!! I will tell all my friends! More

Great experience Jordan was very helpful and knowledgable, was very easy to work with and a good experience. Not your typical sales guy, which I can appreciate. He li Jordan was very helpful and knowledgable, was very easy to work with and a good experience. Not your typical sales guy, which I can appreciate. He listened to what we wanted and didn't try to pressure us into something. Not a common quality in a sales person. But definitely an admirable one More