Chapman Chevrolet

Extremely Dishonest Dealership I strongly recommend staying away from this dealership. They are very dishonest. We purchased a 2016 Malibu in August or September of 2016. Our lea I strongly recommend staying away from this dealership. They are very dishonest. We purchased a 2016 Malibu in August or September of 2016. Our lease on our 2014 Malibu was almost up and I was getting calls from GM to come in for a test drive. Instead of taking my car as a trade, or turn in my lease, they opted to purchase my vehicle. It is now January of 2017 and the final bill to GM Financial has not been taken care of. They undershot the payoff on the car, therefore, sent them a payment that was much less than the actual payoff. We were told in October that a check would be sent to GM Financial for the difference as it was their fault. We were again told that a check would be sent in November, no check was sent. Then we were told again in December that a check would be sent. We were then also told in December that Chapman was disputing the payment. we received another bill in January from GM Financial. We called the rep we were working with at GM Financial, and they said that the dealership still had not sent a check, nor had they contacted GM Financial to dispute the bill. I attempted to leave a message for the owner. Instead, what I received was a call from a sales person. A sales person! Meanwhile, GM if credit reporting me due to the dealership error. Don't deal with this dealership unless you also want to deal with an attorney. More

Great Auto Buying Expereince Working with Carl and Tyler at Chapman was a great experience. The team was very attentive and informative. I never felt pressured and felt like the Working with Carl and Tyler at Chapman was a great experience. The team was very attentive and informative. I never felt pressured and felt like the team was working to get me the best deal for me. More

bought an 2016 impala I recently bought a 2016 chevy impala with 9924 miles from Chapman cheverolet.  I bought there because when I visited 2 other chevy dealers they didn' I recently bought a 2016 chevy impala with 9924 miles from Chapman cheverolet.  I bought there because when I visited 2 other chevy dealers they didn't know the vehicle specs well and didn't admit when they didn't know something. The sales approach at other dealers was rough and didn't listen to me when I expressed mileage is important to me. If I'm saying max 15k miles per year I don't want one with 39K a year. Jordan, Jarmarkus, and Ike attended to me.   I'm  a slow decision maker and I left then Jordan followed up with me a couple days later.  Jordan helped me get close to a $300 payment which I think is hard to do on a newer car. I came back in and it went well.  My family likes the car and the more room compared to the Altima.  With all the online tools we were able to figure it out together. More

2017 Cruze Quick, easy and painless car buying at Chapman. The hours the team puts in is above the expectations. I have never been able to purchase a car on a Su Quick, easy and painless car buying at Chapman. The hours the team puts in is above the expectations. I have never been able to purchase a car on a Sunday. The accommodations are amazing. More

Thanks Carl Hines! Carl Hines was helpful from the beginning. Showed me every option and took the time to let me pick out exactly what I wanted. Truly a great experience Carl Hines was helpful from the beginning. Showed me every option and took the time to let me pick out exactly what I wanted. Truly a great experience thanks to Carl! More

Best experience purchasing a car! Carl Hines was awesome! He made this experience easy and pleasant. The only downfall was that his Harry Potter trivia questions were way too hard! Carl Hines was awesome! He made this experience easy and pleasant. The only downfall was that his Harry Potter trivia questions were way too hard! We were 100% happy with the process and our purchase! More

Good service end to end, Used Costco program. My experience was very good. Jordan Smith was my sales representative, he contacted me quickly once I completed the Costco online sign-up program fo My experience was very good. Jordan Smith was my sales representative, he contacted me quickly once I completed the Costco online sign-up program for a specific vehicle--though you could choose from others. I had already done my research on vehicles I was interested in and pricing, and I bought based on those decisions, and available incentives that I was already aware of. Financing was straightforward, and I had a trade-in. It always takes longer than you think, despite seeming simplicity of the process. But overall I was happy with the service and really liked working with Jordan. He was professional, knowledgeable and very helpful through-out. I liked the Finance person too. More

Brian Young A Plus service Brian has changed the way I feel about buying a car. In the past I was always waiting for the other shoe to drop or the inevitiable bate and switch. B Brian has changed the way I feel about buying a car. In the past I was always waiting for the other shoe to drop or the inevitiable bate and switch. Brian was honest and upfront about all cost. He was knowledgeable about all the different models and features and help me select vehicle that was just right for me and in my budget. Thank you for a refreshing car buying experience. More

Super helpful These guys are truly the best. I'm very very happy with my new car and my car buying experience. Go see Ike, he's the best salesman out there, he trul These guys are truly the best. I'm very very happy with my new car and my car buying experience. Go see Ike, he's the best salesman out there, he truly cares. More

Horrid experience Dealership is full of con artist. They want to get you into any car and make a sale even if the sale is sleazy. Finance department lies and promises f Dealership is full of con artist. They want to get you into any car and make a sale even if the sale is sleazy. Finance department lies and promises false things. Car was not washed or detailed before leaving the lot. More