Chapman Chevrolet
Tempe, AZ
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882 Reviews of Chapman Chevrolet
Bought my new Camaro Just bought my new Camaro had an amazing customer service experience with Curtis and Sam as always would definitely recommend to my friends and family Just bought my new Camaro had an amazing customer service experience with Curtis and Sam as always would definitely recommend to my friends and family. And ask for George he will get you an amazing deal. More
Thank you! Highly recommend this dealership! We asked for the best price from several different dealers and they gave it to us. We didn't do any playing back and Highly recommend this dealership! We asked for the best price from several different dealers and they gave it to us. We didn't do any playing back and forth because we didn't want to nor did we need to! Emily (who was very professional and truly listened to what we were looking for) took my husband's call and referred us to Jordan who was such a great guy. When we came in Jordan already had the 2 trucks we were buying out and ready for us to check out. In the end after going over several things with Jordan we purchased both trucks and never once felt pressured or unheard. After that we finished up financing with Paul who was just the most kind and friendly guy ever. Paul spoke very highly of his boss (Mr. Chapman himself) and co-workers and that says a ton in this day and age! Thank you Emily, Jordan and Paul for your your helpfulness and friendliness, and thank you Mr. Chapman for obviously taking care of your employees! I'd say these three deserve a bonus maybe? Haha or just a little extra something. This was our second time purchasing there and it won't be our last! More
Great sales staff My wife and I purchased a used car here. The service was exceptional. I worked with Frank and George and they were extremely helpful in getting us exa My wife and I purchased a used car here. The service was exceptional. I worked with Frank and George and they were extremely helpful in getting us exactly the car we wanted. I will absolutely return. More
Service Dept Bring in your Auto and they will fix your issues but wight loss your keys so tell them to supply their own key! R. Norwood Bring in your Auto and they will fix your issues but wight loss your keys so tell them to supply their own key! R. Norwood More
Trade 2 for 1 Carl Hines knew what we needed and come up with the exact match....obviously did a lot of preparation work before we arrived. Did better on trade in v Carl Hines knew what we needed and come up with the exact match....obviously did a lot of preparation work before we arrived. Did better on trade in value than Ford, which was in the running More
Excellent Service And Sales Came in for service & decided to get a new Cruze. Our salesman Curtis and finance, Wayne were the best. Our son also bought an Impala here 4mo ago and Came in for service & decided to get a new Cruze. Our salesman Curtis and finance, Wayne were the best. Our son also bought an Impala here 4mo ago and loved the experience. Best Chevy Dealership in the Valley. More
Jordan did a fantastic job! Jordan Smith helped my business buy 2 work trucks and we were in and out of the dealership in a record amount of time. From the moment we said 'let's Jordan Smith helped my business buy 2 work trucks and we were in and out of the dealership in a record amount of time. From the moment we said 'let's do this' until we drove the trucks off the lot, Jordan was hustling to get all the paperwork in line and make sure the vehicles were good to go. It was a great experience with no hassle what so ever. More
Unexpectedly had to buy a car It sucks buying cars, especially when you least expect that you have to. There was a used car there I had gone to look at. I spoke with Jordan on the It sucks buying cars, especially when you least expect that you have to. There was a used car there I had gone to look at. I spoke with Jordan on the phone and then met him at Chapman. He was very pleasant and knowledgeable. The first car he showed us wasn't what I was looking for but he had plenty of other options to show me. He helped me find something that would work for me car-wise and money-wise. I would definitely recommend Jordan. I usually don't like car salesmen but I liked Jordan... that speaks volumes! More
Family Atmosphere Truck Buying Experience My wife and I had the pleasure of buying a truck from Chapman Chevrolet. From the moment we arrived we were treated with respect and welcomed into a My wife and I had the pleasure of buying a truck from Chapman Chevrolet. From the moment we arrived we were treated with respect and welcomed into a positive atmosphere. All of the employees we worked with were very friendly and fostered a family environment. Our salesman was Jordan Smith, who set the tone for the dealership as he fostered a respectful and professional atmosphere. He showed me exactly what I wanted to see and didn't try to sell me on something else. Furthermore, he gave us all the time we needed to consider our options and make our decision. Jordan was not trying to push a different deal, but instead let us decide what we wanted. Moreover, he was straightforward with the pricing and showed us the rundown of all the costs, including the invoice. There were no questions we asked that he tried to maneuver. We knew that we were buying from the right people. When you're buying a car, there's an understanding that both sides have something to gain, I felt that Jordan was very fair, and very truthful. We visited many dealerships during our truck hunt and Jordan set himself head and shoulders above the other salesmen by his straightforward sense of professionalism and the way he treated us with respect. I would buy from Jordan Smith again, and have already recommended him to my colleagues at work. Additionally, our F&I employee was Paul Elliot. We'd like to give a shoutout to Paul as he made us feel at home and as if we were with family. We had a great conversation with him and he was very flexible with the financing that we wanted. Again, we felt very respected working with Paul . It was a pleasure doing business with Chapman Chevrolet and their employees. More
SUPER SERVICE The reason for my rating of excellence was due to receiving one of the best customer experiences I have ever had with a car dealership or any other bu The reason for my rating of excellence was due to receiving one of the best customer experiences I have ever had with a car dealership or any other business. I felt welcomed and not pushed. I loved his approach he was very efficient, and I felt that he was really looking out for me. I found his knowledge of the business is expert and he knew so much about the car I told him that I would read the booklet, it was a lot of information. Best customer experience a real professional I am glad to have met him and the financial officer they were great. I will remain a loyal customer and let anyone that I know who is looking for a new car to visit Chapman Chevrolet. More