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Chapman BMW On Camelback

Phoenix, AZ

4.5
1,374 Reviews

830 E Camelback Rd

Phoenix, AZ

85014

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1,374 Reviews of Chapman BMW On Camelback

June 13, 2014

Best place to buy a BMW! A+ service! Steve Murphy was absolutely awesome to deal with. He took the time let us test drive a few models and within 24 hours, we had our new car in the drive More

by wendyad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Murphy
June 12, 2014

Great sales, horrible service. I have owned two 5-series BMWs, both purchased through this dealership and the purchase process was simple and pleasant. I have always serviced t More

by BW1981
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Andy in service
June 12, 2014

Great customer service We've been looking for that special 2012 X5 for a couple months and finally found one at Chapman BMW on Camelback! Craig has been helping us througho More

by bfromaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falcon, Craig Rusin
June 05, 2014

Service Manager Bobby Stewart was friendly and very knowledgable in his work. He worked to get us a fair price in those services that where not under warranty And pr More

by Michaelyaskin41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Stewart
June 05, 2014

new car we purchased a new 4 series BMW from Steve Murphy and the level of attention and professionalism exhibited could not have been better. Steve made the More

by jimtulin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Murphy
June 03, 2014

Great Experience! It was a great experience working with salesman Craig Rusin when purchasing my new BMW 428i. This dealer was very professional, thorough and detailed, More

by sdhn77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rusin
June 01, 2014

Great experience Worked with joe lena here over many months as I looked for the exact car that I wanted, ended up getting a special order (which is quite a long wait e More

by ajf1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lena
May 31, 2014

Great Experience While I live closer to another BMW dealership, I specifcally went to Chapman BMW becuase I've had good previous experience there. I wasn't disappoint More

by dcreynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Reid
May 30, 2014

Buying a Car has never been easier! Our experience at Chapman/BMW on Camelback was an awesome one, after applying and selecting the vehicle online we were greeted with a friendly hand sh More

by garciaflores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2014

Typical dealership A slight improvement customer service wise over last visit. But, despite a 3 hr wait and confirming the "Your oil level is low!" warning light did com More

by AZKennyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SERVICE SERVICE
May 30, 2014 -

Chapman BMW On Camelback responded

Hi Ken, Thank you for your feedback. The wait time for your vehicle is standard for the items addressed during your visit. The required action was taken for your oil light being on and the update on your Navigation competed. If it is not functioning correctly please bring your vehicle back in. When the technicians are finished with a vehicle it is checked by a Foreman to make sure the work has been done and is working correctly. We want you to be happy with your service visits, so please bring your vehicle back in at your convenience and we can investigate why the update to your navigation isn't working properly. Thank you, Doug Strobot Chapman BMW on Camelback Service Manager DougStrobot@chapmanchoice.com 602-308-4269

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