Chapman BMW On Camelback

Save my brand experience I had previously leased a BMW. After three years with my car I decided it was the car for me and wanted to purchase it. After a confusion experience w I had previously leased a BMW. After three years with my car I decided it was the car for me and wanted to purchase it. After a confusion experience with the leasing company and the other dealers in town I had the fortune to meet Craig at Chapman on Camelback. He understood my situation and was able to help me complete the purchase to include additional service agreements. Anyone considering a BMW should reach out to Craig. He's patient, attentive, and most importantly able to manage expectations. Thanks for your help Craig! More

Great Customer Service and Quality Workmanship Chapman BMW on Camelback never disappoints me with the quality of their service and the care provided by their people. They continue to keep my X5 in Chapman BMW on Camelback never disappoints me with the quality of their service and the care provided by their people. They continue to keep my X5 in top condition, and I always recommend Chapman to my friends who are in the market for a BMW. More

Best experience I have ever had buying a car My old lease was up and I had very little time to shop for cars with my busy schedule. I had worked with Craig before and knew he would take care of My old lease was up and I had very little time to shop for cars with my busy schedule. I had worked with Craig before and knew he would take care of me. I literally texted him what I was looking for and he told me that he had a car at a different dealership he thought I would like. He immediately sent someone across town to get it and had to all ready to go an hour later. Took me on a long test drive to make sure I liked everything about the car. I ask 1,000 questions and he literally knew the answer to every one. His knowledge of the cars is incredible, he doesn't pressure you at all. He is just there to help in any way you need. I have had the car for a couple weeks now and I still text him with questions which he always gets back to me right away even on days off. I could text him a year from now and I know he would get me all the info I need. Buying a car can be the worst experience ever but he make sit very easy and pain free. It is nice knowing that you can actually trust someone in his field. I have never had such good service from anyone even outside of the car buying world. Craig is the best, go see him. More

High Touch Customer Service! I initially had a less than stellar experience with Chapman but Craig more than made up for that with his excellent customer service, knowledge of BMW I initially had a less than stellar experience with Chapman but Craig more than made up for that with his excellent customer service, knowledge of BMW products and ability to bring a "can do" attitude to the sales process. He was very helpful with the questions I had getting back with me promptly and checking in periodically. It was a true pleasure working for this professional! More

AWESOME!!!! We visited Chapman BMW looking for a X1. The AWESOME Craig Rusin, assisted me with purchasing my first BMW; a 2017 BMW X3. The level of knowledge and We visited Chapman BMW looking for a X1. The AWESOME Craig Rusin, assisted me with purchasing my first BMW; a 2017 BMW X3. The level of knowledge and quality customer service we received was outstanding! The experience from the moment he greeted us on the lot to the moment we rolled away as he snapped a picture was great. If you're in the market for quality vehicle, you have to stop in and see Craig Rusin at Chapman BMW. Thanks Craig! JoAnna More

Awesome troubleshooting and great service Had a computer glitch that was quickly diagnosed and successfully reset. Annual service done efficiently, and topped off with a very nice car wash jo Had a computer glitch that was quickly diagnosed and successfully reset. Annual service done efficiently, and topped off with a very nice car wash job. More

Craig Miller -- Amazing Service Craig Miller went above and beyond once again. This is the second vehicle he has sold us. He took his time and was more than willing to get what we ne Craig Miller went above and beyond once again. This is the second vehicle he has sold us. He took his time and was more than willing to get what we needed with no hesitation. More

Awesome Experience Craig and Sean were so helpful getting me into my 2017 i3. Word of mouth sent me their way and I'm glad I chose to buy from Chapman BMW. They got me i Craig and Sean were so helpful getting me into my 2017 i3. Word of mouth sent me their way and I'm glad I chose to buy from Chapman BMW. They got me into the exact car I wanted at the price I wanted and they were never pushy. More

What a great experience! Craig is the i3 man We arrived late on a Saturday night. Location was actually getting ready to close. We were met by Craig as if the dealership just opened. Told him We arrived late on a Saturday night. Location was actually getting ready to close. We were met by Craig as if the dealership just opened. Told him we just wanted to get some quick information since they were closed and that we would come back the next day? Being it was Saturday night, I figured he would really want to go out and enjoy his evening. In a very pleasant manner, he insisted on staying around and answer all our questions. Next thing I knew we were out on a test drive. I didn't take long to figure out we loved the car. Have not determined we like the car so quickly since the purchase of our first MINI Coopers. Craig knows the cars so, well it made it very easy for us to understand what he was explaining to us. We return on Sunday and immediately got down to it, didn't take long to come to an agreement. Did not feel the normal pressure you feel from most dealerships. My wife and I swore we would never buy an other BMW product after our last experience. We were very unhappy with the car, but even more unhappy with the dealership in Scottsdale. Craig definitely give us the confidence in the product jump back into one. Thank you Craig for the great experience! i3 rocks More

Great dealership and sales team I loved my experience at Camelback BMW. Craig was amazing and was able to get me and my husband into a 320i which was a brand he loved in college. W I loved my experience at Camelback BMW. Craig was amazing and was able to get me and my husband into a 320i which was a brand he loved in college. We love our new car and highly recommend Craig in sales- be sure to ask for him! More