Chapman BMW On Camelback
Phoenix, AZ
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1,374 Reviews of Chapman BMW On Camelback
Fast and efficient Thank you Bob Molanick and Chapman BMW service center for a terrific first experience! In and out in less than an hour! AWESOME! Our next car purch Thank you Bob Molanick and Chapman BMW service center for a terrific first experience! In and out in less than an hour! AWESOME! Our next car purchase may also be a BMW. More
Excellent service!! Patrick Burchell handled my service maintenance appointment with his usual expeditious efficiency! And my car is running smoothly as ever. Thank you Patrick Burchell handled my service maintenance appointment with his usual expeditious efficiency! And my car is running smoothly as ever. Thank you Chapman BMW!!!! I would recommend you all to everyone, and in fact already have. More
2018 430i hassle free I ordered this car by phone. Price offered was lowest in the valley. Service, availability and helpfulness was tops. Everything as promised. Hassle fr I ordered this car by phone. Price offered was lowest in the valley. Service, availability and helpfulness was tops. Everything as promised. Hassle free, honest and professional More
Oil Change I had to bring my car in for repairs to both from and rear bumpers Ernie Escobedo is my Service Advisor and he really does an excellent job in handlin I had to bring my car in for repairs to both from and rear bumpers Ernie Escobedo is my Service Advisor and he really does an excellent job in handling of me and my car. Ernie really takes the time to explain the service I would be having and he always asks is I have any other issues that the service department needs to know about. The service of my car was handed in an up most professional manner as well as in a timely fashion. Again Ernie you again win my vote in the excellent columns of service. More
Working with Craig was great. This is the second X3 we have bought from Craig. He makes the entire process painless. He knows so much about the car and does a great job of sharing This is the second X3 we have bought from Craig. He makes the entire process painless. He knows so much about the car and does a great job of sharing his knowledge. He takes the time to show us all the options on the different cars that are available. Great job! And we love the new car. More
Back Again This was the second car I purchased from Craig. He was able to find exactly what I was looking for and gave great advice on my purchase options. Both This was the second car I purchased from Craig. He was able to find exactly what I was looking for and gave great advice on my purchase options. Both times, Craig made the experience fun and I was in and out of the dealership in just over two hours. I've never had such a positive feeling about something most of us dread. Additionally, Craig is always available when I have questions after the purchase. Thanks again!! More
2nd Time Around 2nd time around for this dealership and with Craig! Craig was helpful, knowledgeable and overall great to deal with. He'll go to work for you. I'll be 2nd time around for this dealership and with Craig! Craig was helpful, knowledgeable and overall great to deal with. He'll go to work for you. I'll be back next time. More
New BMW We went in just to look, but we walked out with a new car! Great customer service from Craig and Mike. Definitely would recommend them to family an We went in just to look, but we walked out with a new car! Great customer service from Craig and Mike. Definitely would recommend them to family and friends. Only negative was that the manager never came out to talk to us. Guess we know how we rate :( More
JC / Sales... excellent service!! If you are looking to buy a car from Chapman BMW.. be sure to ask for "JC"... he is the best! I purchased my forth BMW from Chapman and JC found me e If you are looking to buy a car from Chapman BMW.. be sure to ask for "JC"... he is the best! I purchased my forth BMW from Chapman and JC found me exactly what I wanted and within my budget. Service is also second to none. I will always deal with Chapman BMW and no one else. Thank you JC for all that you do!! More
New service customer Just purchased a used BMW from a used car dealer and had an issue with the brakes. Since it was still under the new car warranty I went to Chapman and Just purchased a used BMW from a used car dealer and had an issue with the brakes. Since it was still under the new car warranty I went to Chapman and asked them to check for a problem which they confirmed. It took them a great deal of time and effort to fix the problem but got it done. In the meantime my Service Advisor advised me of a late breaking Service Campaign on the fuel tank pump and got that done too. Coincidentally while the car was in for service they noticed a fault code displayed for the turbocharger system and ended up replacing it as well. During all of this I had a loaner vehicle from Chapman and my Service Advisor kept me fully apprised of the car's progress. The car has been working perfectly since I got it back. I am a very happy customer and will be returning to Chapman and Michael for future service needs. More