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Chapman BMW On Camelback

Phoenix, AZ

4.5
1,374 Reviews

830 E Camelback Rd

Phoenix, AZ

85014

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1,374 Reviews of Chapman BMW On Camelback

January 02, 2018

Chapman BMW Camelback Joe Lena was excellent and made my car buying experience very easy. I would recommend him and Chapman BMW to anyone looking for a BMW in Phoenix. They More

by Phoenix car guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lena
Jan 03, 2018 -

Chapman BMW On Camelback responded

Thank you for your review - we appreciate your business and for choosing Chapman BMW on Camelback for your BMW needs. We hope you have a great New Year and that we see you for any service needs you may have. Happy and safe driving! Vida Wilson - Business Development Manager - 602-308-4907

December 29, 2017

Rapid response Came in with a very a disturbing brake noise. The noise was quickly verified and the car was immediately passed to the shop for diagnoses and possible More

by AZ LTNING
Recommend Dealer
Yes
Employees Worked With
Michael Ludtke
Jan 03, 2018 -

Chapman BMW On Camelback responded

Happy New Year! And thank you for giving Chapman BMW on Camelback the opportunity to assist you with your BMW service needs. We are very pleased to hear we could take care of the issue while you waited and got you back on the road safely.. We appreciate your business and great review. We wish you many years of safe and happy driving and hope to see you for any future service/vehicle needs you may have. Vida Wilson - Business Development Manager - 602-308-4907

December 28, 2017

Great Experience! Inquired online. Spoke to a few dealerships but really appreciated Champman Camelbacks laid back no pressure approach. Ended up buying a new car the n More

by mjhoffma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve “the Genius”, Steve Murphy, Mike Anderson
Dec 29, 2017 -

Chapman BMW On Camelback responded

Thank you and Congratulations on your new BMW! We are so pleased to hear your experience with our internet team, Genius and Mike was a good one. We appreciate your business and your review and wish youyears of safe and happy Ultimate Driving. Please send your friends and family our way no matter what they in the market for I am sure we can assist. Have a Happy New Year. Vida Wilson - Business Development Manager - 602-403-3857

December 27, 2017

7 cars and counting! I keep coming back to Chapman BMW on Camelback for the great service and Steve Murphy, who sold me my last two BMW's. Steve is the best there is. More

by Janis P
Recommend Dealer
Yes
Employees Worked With
Steve Murphy
Dec 29, 2017 -

Chapman BMW On Camelback responded

Thank you and Congratulations on your latest BMW. We appreciate your repeat business, brand loyalty and your review. Steve is a great salesman and we wish you many years of safe and happy Ultimate Driving. Have a Happy New Year. Vida Wilson - Business Development Manager - 602-403-3857

December 26, 2017

Couldn’t have been better! I haven’t been to a dealership since 2003. I couldn’t haven’t asked for a better experience. Craig R in sales and Micheal A in The finance Dept are so More

by WifeysBMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rusin, Mike Anderson
Dec 29, 2017 -

Chapman BMW On Camelback responded

Thank you and Congratulations on the new surprise BMW for your wife! We are so pleased to hear your experience with Craig and Mike was good. We appreciate your business and your review and wish you and your wife years of safe and happy Ultimate Driving. Have a Happy New Year. Vida Wilson - Business Development Manager - 602-403-3857

December 24, 2017

"A superior sales experience, outstanding salesman" I bought a 2018 BMW 440i convertible, and Steve Murphy was my salesman. He was very knowledgeable and easy to deal with. I looked at multiple cars be More

by Linus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Murphy
Dec 29, 2017 -

Chapman BMW On Camelback responded

Thank you Linus and Congrats on your new BMW! We are very pleased to hear Steve took great care of you and helped you find the right BMW for your needs. We appreciate your business and your review and wish you years of safe and happy Ultimate Driving. Have a Happy New Year. Vida Wilson - Business Development Manager - 602-403-3857

December 16, 2017

Excellent Customer Service!! I have purchased many vehicles from Chapman. My experience has always been positive. Thank you Doug in service for ALWAYS providing the best experie More

by AzNursePete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Timothy and Doug Strobot
Dec 22, 2017 -

Chapman BMW On Camelback responded

Pete, Thank you for your review and for choosing Chapman BMW on Camelback for your BMW Service needs. Both are greatly appreciated. Happy Holidays! Vida Wilson – Business Development Manager – 602-308-4907

December 15, 2017

Amazing buying experience with Craig Rusin Craig Rusin, my Go To BMW salesman, is truly amazing. He helped me find my newest BMW beauty & also helped me get into the 1st one 2 years ago! He was More

by Suzan Lowry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rusin
Dec 22, 2017 -

Chapman BMW On Camelback responded

Thank you Suzan for your review and for giving Chapman BMW on Camelback the opportunity to earn your business once again. Craig is a fantastic salesman and we are pleased to hear he did a great job for you o your latest BMW. Enjoy your new Ultimate Driving machine and hopefully we will see you for any service you need. We appreciate your review and business greatly. Happy Holidays! Vida Wilson – Business Development Manager – 602-308-4907

December 13, 2017

Great dealership and great staff Craig Rusin provided an outstanding vehicle purchase experience. He has a great depth of understanding BMW products, listens carefully, and provides e More

by BMW4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Rusin
Dec 22, 2017 -

Chapman BMW On Camelback responded

Thank you for your review and for giving Chapman BMW on Camelback the opportunity to earn your business. We appreciate your words and are pleased to hear them as this is what we strive for at Chapman. Enjoy your new Ultimate Driving machine and hopefully we will see you for any service you need. We appreciate your review and business greatly. Happy Holidays! Vida Wilson – Business Development Manager – 602-308-4907

December 13, 2017

Bad Customer Service from Craig Smith as a Service Advisor! Very un professional service from this Service Advisor Craig Smith! I will never be back to deal with this associate! We were there on Friday the 8th More

by Jmojica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Smith, SERVICE SERVICE
Dec 22, 2017 -

Chapman BMW On Camelback responded

We are sorry to see your review and learn of your experience here at the dealership. I understand your husband has spoken at length with our Service Manager. We appreciate you taking the time to let us know so that we can address the situation and avoid any further unsatisfied experiences. We wish you and your family Happy Holidays and hope that you will give us the opportunity to do better for you in the future. Vida Wilson - Business Development Manager - 602-308-4907

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