Chapman BMW On Camelback
Phoenix, AZ
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1,374 Reviews of Chapman BMW On Camelback
If I could give them zero stars I would. Shady business practices, they lie and when confronted they chastised me like I was a dumb mom pat me on the back admitted they messed up and told me Shady business practices, they lie and when confronted they chastised me like I was a dumb mom pat me on the back admitted they messed up and told me they would buy me a lunch. Paul Brown the finance manager gave me some sob story about not getting enough sleep and that is why he messed up. I wouldn’t wish this experience on anybody. More
When Steve Murphy built me a X6, I thought I was doing something special. When he remembered me a couple years later and my situation with my other vehicles, he went above and beyond to get me out of my o something special. When he remembered me a couple years later and my situation with my other vehicles, he went above and beyond to get me out of my other cars and into a brand new X6. Steve is not only the best salesman they have, but I consider him to be a friend now as well. Thank you Steve for all your hard work and you are appreciated!!! More
Angelina Dang- Built me my dream car! I grew up in a family of mechanics and have been to a bazillion car shows. Mom restored old-fashioned cars for a hobby and my brother is a Jag mech I grew up in a family of mechanics and have been to a bazillion car shows. Mom restored old-fashioned cars for a hobby and my brother is a Jag mechanic. I have to say how impressive Angie is with her knowledge of ALL makes and models of cars, especially the technology edge of today's cars. Having to wait on my dream car, she put in the next best used opt. without skipping a beat. I had been to a dozen dealers looking for a hybrid which are going like hotcakes in this inflation crisis. With-in seconds she NAILED IT! She knew exactly what I was looking for and my style. She gets a 10 out of 10. Her costumer service level went from dumpster diving for a windshield sticker I had requested to having buffed out some scratches, filled up the tank with the AC flowing, a smooth financing experience (thank you Giuseppe), all under an hour. I mean I needed a stopwatch. Best buying experience EVER. Thank you Angelina, you are an "Auto Angel" and a talented designer. Enjoy your i435! More
A little under two years ago we visited Chapman BMW about 15 minutes before close. Kim Reid came out to greet us and spent the remaining time while the dealership was open to talk with us about the X5 withou 15 minutes before close. Kim Reid came out to greet us and spent the remaining time while the dealership was open to talk with us about the X5 without any pressure to come into the dealership. Because of Kim's product knowledge, and polite professional personality made my partner want to come back during open hours to buy a car from her. I admit we visited more than once to Chapman BWW and each time she was patient helping us fully understand the car we were buying. We enjoyed the purchase of the X5 so much that we went a few weeks ago and bought a 430i for me. Both of our purchases were smooth and easy, and because of this, we sent our friends to Kim who bought a 340i from her. The car business was a good part of my life for 20-plus years, and I am not one to give out compliments like this easily to people in the business. More
Steve was my sales associate, he was awesome, and made the sale fast and smooth! Best car buying experience I’ve ever had. Will definitely do business with them again! the sale fast and smooth! Best car buying experience I’ve ever had. Will definitely do business with them again! More
Angie was great getting me the suv I was looking for. I was able to do 90% of the paperwork and qualifications over the phone and took 2k dollars off the internet price which was already 6k less than sti I was able to do 90% of the paperwork and qualifications over the phone and took 2k dollars off the internet price which was already 6k less than sticker price. She also took her time to make sure the car was immaculate and up to standards. Perfect buying experience. More
I had a problem with a brand new i4 that I purchased and only 8 days out I had to take it in. I first took it to the Chapman BMW in Chandler and was very disappointed with the service advisor there and to only 8 days out I had to take it in. I first took it to the Chapman BMW in Chandler and was very disappointed with the service advisor there and took it back to the Camelback location where I purchased it. The service manager there got my problem solved at no cost while I waited. I will definitely be back to Camelback for my future needs. A special thanks to the young man who coordinated the repair and got me a ride home (I dont have his name but he did a fantastic professional job.) More