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Chapman BMW On Camelback

Phoenix, AZ

4.5
1,374 Reviews

830 E Camelback Rd

Phoenix, AZ

85014

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1,374 Reviews of Chapman BMW On Camelback

July 13, 2023

If I could give them zero stars I would. Shady business practices, they lie and when confronted they chastised me like I was a dumb mom pat me on the back admitted they messed up and told me More

by Alicia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Brown
July 12, 2023

When Steve Murphy built me a X6, I thought I was doing something special. When he remembered me a couple years later and my situation with my other vehicles, he went above and beyond to get me out of my o More

by Cora S
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Murphy
Jul 14, 2023 -

Chapman BMW On Camelback responded

Thank you for your review! We are happy to see that you had a good experience with Steve. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met.

May 13, 2023

Angelina Dang- Built me my dream car! I grew up in a family of mechanics and have been to a bazillion car shows. Mom restored old-fashioned cars for a hobby and my brother is a Jag mech More

by Lachemann
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelina Dang
May 15, 2023 -

Chapman BMW On Camelback responded

We want to express our gratitude for selecting Chapman to assist you with your purchase. Your trust in us means a lot, and we are honored to have provided you with the best purchasing experience possible. It's delightful to know that everything went smoothly, and you had an amazing time. If you ever require any assistance in the future, please don't hesitate to contact us. Chapman BMW On Camelback

April 12, 2023

A little under two years ago we visited Chapman BMW about 15 minutes before close. Kim Reid came out to greet us and spent the remaining time while the dealership was open to talk with us about the X5 withou More

by Alex R D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Reid
Apr 14, 2023 -

Chapman BMW On Camelback responded

Alex, Congratulations on your 430i and X5! Thank you for sharing your positive experience with our sales team! We are happy to hear you trusted us with your new vehicle purchase, and we look forward to working with you again. We are always here for all of your automotive needs. Chapman BMW On Camelback

March 25, 2023

New tires at the same price of one of the big regional companies w/alignment More

by Jagerbar1
Recommend Dealer
Yes
Employees Worked With
Mitch Timothy
Mar 27, 2023 -

Chapman BMW On Camelback responded

Thank you for your review of our dealership! We greatly appreciate your business and we are happy to hear your positive feedback! Wishing you many happy and safe miles! Chapman BMW on Camelback

February 14, 2023

Steve was my sales associate, he was awesome, and made the sale fast and smooth! Best car buying experience I’ve ever had. Will definitely do business with them again! More

by jcismas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Murphy
Feb 15, 2023 -

Chapman BMW On Camelback responded

Thank you for trusting Chapman to assist you with your purchase. We work hard every day to give our clients the best purchasing experience, and we are pleased to see you had an amazing one! Chapman BMW on Camelback

January 24, 2023

Angie was great getting me the suv I was looking for. I was able to do 90% of the paperwork and qualifications over the phone and took 2k dollars off the internet price which was already 6k less than sti More

by Willjordan45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelina Dang
Jan 25, 2023 -

Chapman BMW On Camelback responded

Will Thank you for sharing your positive review with us. We are pleased to hear you had a satisfactory experience in purchasing your new vehicle with Chapman! We take pride in walking our clients through the buying process and look forward to servicing your vehicle in the future. Wishing you many happy miles! Chapman BMW On Camelback

January 18, 2023

I've leased two and bought one vehicle from Chapman BMW on Camelback through Steve Murphy and have no intention on dealing with anyone else. More

by John K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Murphy
Jan 19, 2023 -

Chapman BMW On Camelback responded

John Thank you for trusting Chapman to assist you with your purchase. We work hard every day to give our clients the best purchasing experience, and we are pleased to see you had an amazing one! Chapman BMW On Camelback

December 24, 2022

Professional, straightforward, all around nice guy who went the extra mile without being asked. Will be back. More

by x3
Recommend Dealer
Yes
Employees Worked With
wayne, Steve Murphy
Dec 28, 2022 -

Chapman BMW On Camelback responded

We are grateful for your feedback. It is our pleasure to provide the best possible service to our guests and we are glad that this commitment was reflected in your visit. We look forward to serving you again! Chapman BMW On Camelback

December 22, 2022

I had a problem with a brand new i4 that I purchased and only 8 days out I had to take it in. I first took it to the Chapman BMW in Chandler and was very disappointed with the service advisor there and to More

by Squad924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE SERVICE
Dec 23, 2022 -

Chapman BMW On Camelback responded

We built Chapman to provide the best possible service to every customer who walks through our doors. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Chapman BMW on Camelback