Chapman BMW On Camelback
Phoenix, AZ
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1,374 Reviews of Chapman BMW On Camelback
Craig is great to work with, he takes his time and values your time by making sure you are very happy with the purchase of your new BMW!!! I have bought two new BMW through Craig Miller your time by making sure you are very happy with the purchase of your new BMW!!! I have bought two new BMW through Craig Miller More
This was one of the best car buying experiences I have ever had! J.C. was great to work with from beginning to end and he was even there for me after the sale when I had other questions. I would recomme ever had! J.C. was great to work with from beginning to end and he was even there for me after the sale when I had other questions. I would recommend Chapman BMW Camelback to anyone in the market for a BMW and would encourage you to ask for J.C. if you are in the pre-owned area! More
Camelback BMW made me feel like I was at home. Every single staff member was extremely nice and made sure I was okay. Glad I chose you guys. single staff member was extremely nice and made sure I was okay. Glad I chose you guys. More
RC was extremely patient with us throughout the whole buying experience. From our questions in color and features, to advocating for us on price and value. During the buying process we experienced a v buying experience. From our questions in color and features, to advocating for us on price and value. During the buying process we experienced a very difficult loss in our lives (my father passed away during the holidays).....and RC was very understanding, supportive and "NEVER" was he pushy or impatient. As a matter of fact, his level of understanding was very professional and personally empathetic as well. On the service side, RC "came out" to our house to help us learn the features of the car, to program our garage openers and to pick up the paperwork. That is what I call first class VIP service....RC sets the standard for the rest. Thank you, we love the car and best of all we loved the buying experience. PS: We have already talked to 2 friends who are considering buying a BMW to call RC :)) More
Team RC is the most customer satisfaction-oriented sales Team RC is the most customer satisfaction-oriented sales group I have ever experienced. RC's empathetic and engaging personality made my car purc Team RC is the most customer satisfaction-oriented sales group I have ever experienced. RC's empathetic and engaging personality made my car purchase experience memorable. I couldn't have been more pleased with the actual sales and after sales experience. Kudos to the RC Team! More
Team RC and Robert Cashatt were very nice to me when I purchased my BMW. It is a great dealership and I know that I will purchase another BMW at Chapman BMW. I have also told many people about this dealer purchased my BMW. It is a great dealership and I know that I will purchase another BMW at Chapman BMW. I have also told many people about this dealership. Very nice people and a very nice experience More
Bob (sales) was great to work with. The only negative about the overall experience was having to wait for the finace guy to come from another location. about the overall experience was having to wait for the finace guy to come from another location. More
Kim is one of the best auto sales people we've worked with. She is very knowledgeable about the cars. We were able to get to a final deal without the typical game playing. The price we agreed to and t with. She is very knowledgeable about the cars. We were able to get to a final deal without the typical game playing. The price we agreed to and the trade in allowance for my 5 year old BMW were reasonable (of course I'd have liked them to be better!). Regrettably, I had to bring the car back after only a week to repair scratches on the console. That was the only negative part of our experience. More
Pleasant environment, friendly staff, will recommend to friends and family. Steve Murphy provided an easy going experience and great customer service, Love my new BMW! friends and family. Steve Murphy provided an easy going experience and great customer service, Love my new BMW! More
Steve Murphy ensures your experience exceeds your expectations through his attentive but no pressure approach. Steve exceeded our expectations the first time so could he do as well the second time ro expectations through his attentive but no pressure approach. Steve exceeded our expectations the first time so could he do as well the second time round? Well he did and he demonstrated that he was tuned to our needs by asking the questions that showed us we were in the driving seat throughout the entire process. He is professional, courteous, respectful, and efficient. He will put you at ease and completely remove any past negative car buying experiences and perhaps the most important two things felt like family and we didn't have to spend numerous hours at the dealership! Excellent service again - thank you Steve. More