Chapman BMW On Camelback
Phoenix, AZ
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1,374 Reviews of Chapman BMW On Camelback
Great customer service and follow up!!! Mitch was very friendly and helpful. I am very happy the with work, customer service and price. I would highly recommend this BMW service center. Mitch was very friendly and helpful. I am very happy the with work, customer service and price. I would highly recommend this BMW service center. More
Amazing experience buying a car with BMW Chapman on Camelback! Bought my dream car and had a nice road trip going home. Mimi Khaivilay picked me and my son at the airport where we flew in the morning Camelback! Bought my dream car and had a nice road trip going home. Mimi Khaivilay picked me and my son at the airport where we flew in the morning from Colorado. She drove us back to the dealership where we spent only an hour. They made us feel like family. Sammy DeStefano had all paperwork ready for me to sign so we could hit the road and be at the Monument Valley at the sunset. Great young man, pleasure do do business with. Huge thank you to everybody I met at that dealership and had a chance to talk especially Robert Mills sales manager who personally called me to make sure we got home safe and that I'm happy with the car. Truly lifetime experience, buying the car with you is a pleasure!!! More
For the third time in a row, HE DID IT AGAIN! I am extremely happy with the service, experience and overall care that I receive from this dealership. I want to give a HUGE shout out to Robert Mill I am extremely happy with the service, experience and overall care that I receive from this dealership. I want to give a HUGE shout out to Robert Mills - as always, you exceed my expectations and deliver with more than I come in for. Every time I set my mind on something you deliver with even better numbers and vehicles. I always walk in with one car in mind and leave with the car of my dreams!! Thank you sooooo much for all that you do & I will continue to refer people because I know you will never let me down. More
Worst experience I have ever had. As a first time buyer I expected my experience to be a great one, the whole time they made me feel as though I shouldn’t have even been there in the first place. I was trans expected my experience to be a great one, the whole time they made me feel as though I shouldn’t have even been there in the first place. I was transferred to three different sales associates and all tried to completely rip me off with pricing and random additional charges. The Used car manager, Robert Mills, was the rudest person that I spoke with at the dealership. The worst part of the experience was that they were trying to sell me a car without even test driving or seeing the vehicle in person. They were extremely persistent on me not going down to the dealership. If you’re looking to buy a car from the used inventory at this dealership, please refrain from doing so. They will belittle you. This place deserves 0 stars. More
Dealing with this dealership has been the worst experience. They are a bunch of Snakes 🐍 . I would never recommend anyone this dealership. They will screw you over. experience. They are a bunch of Snakes 🐍 . I would never recommend anyone this dealership. They will screw you over. More
Chapman BMW on camelback did excellent work on my 335i Chapman BMW on camelback did excellent work on my 335i xDrive BMW the work is superb, and the staff is outstanding. Thank you, Debbie Wright Chapman BMW on camelback did excellent work on my 335i xDrive BMW the work is superb, and the staff is outstanding. Thank you, Debbie Wright More
BEST Salesperson ever!!! I'd like to give kudos to Kim Reid, the BWM Internet Manager at Chapman BMW. Originally, I needed help securing a specific car for an Arizona clien I'd like to give kudos to Kim Reid, the BWM Internet Manager at Chapman BMW. Originally, I needed help securing a specific car for an Arizona client while I was working from California. Other dealerships wouldn't give me the time of day. Not only did Kim respond to my call, she went out of her way to find and transport a loaded model from the previous year saving us a few thousand dollars. She kept in touch with me every step of the way and was easy to reach at all times. So, great sales rep. But that's not all. The driver of this car is elderly and needed to turn the car in early. Kim could have said - Call BMW financial, good luck. Instead she worked as hard helping us review options on the turn-in as she did on the sale. Kim is a kind, caring and honest person. I would highly recommend using her for your next purchase. More
Two huge thumbs up to Caleb Spurlin, the BMW “genius” the helped deliver my car. I purchased a used car, from a frequent buyer at their store. They were under no obligation to get me settled into the c the helped deliver my car. I purchased a used car, from a frequent buyer at their store. They were under no obligation to get me settled into the car, but stepped up without issue. He was patient and thorough throughout the whole process. Caleb is a master at his craft and I would consider him a valuable asset to Chapman BMW on Camelback. He definitely over delivers and provides outstanding customer service. More
Thank you Caleb Spurlin - best new car introduction we have ever had. Your patience with BMW newbies was greatly appreciated. You answered our multitude of questions and made us feel that you were happy t have ever had. Your patience with BMW newbies was greatly appreciated. You answered our multitude of questions and made us feel that you were happy to stay with us as long as we needed. More
Chapman is the best choice! People talk about 110%. Our experience n buying a BMW from Chapman was over the top when Caleb Spurlin was sent to our home to introduce us to our People talk about 110%. Our experience n buying a BMW from Chapman was over the top when Caleb Spurlin was sent to our home to introduce us to our new car. He programmed the garage door opener, took our question with patience and even .installed Apple car. He encouraged us to ask more questions.. . He is a great representive for Chapman and for BMW worldwide.. More