Chapman BMW On Camelback

Steven was very pleasant to deal with. He was professional, friendly and reasonable. He would make sure I get the care that I needed even on his days off. I received VIP service all the way to Ch professional, friendly and reasonable. He would make sure I get the care that I needed even on his days off. I received VIP service all the way to Chandler. I am very happy with my BMW and thanks to Steven, I would definitely come back and recommend Chapman Camelback to friends and families. More

Mitch in service is absolutely customer focused and amazing, under the leadership of Doug. I highly recommend Chapman for ALL you BMW needs! This is my 3rd BMW from Chapman, and this team is solid an amazing, under the leadership of Doug. I highly recommend Chapman for ALL you BMW needs! This is my 3rd BMW from Chapman, and this team is solid and amazing! A+++ Customer Service! More

Steve Murphy has been great. I have been shopping for a while, and would rate him the best. I ordered a new X5 from him. He always responds to my emails and questions. while, and would rate him the best. I ordered a new X5 from him. He always responds to my emails and questions. More

I see Brendan Williams name not listed here. I have been to so many dealerships for different brands but the way Brendan has worked, communicated and established the rapport for new car purchase is impeccab to so many dealerships for different brands but the way Brendan has worked, communicated and established the rapport for new car purchase is impeccable. He was detailed in all his emails and made sure he committed to what was said with no surprises while signing. Thanks Brendan for making this whole process so smooth. More

I highly recommend Steve Murphy and Chapman BMW if you are in the market for a BMW! Steve’s customer-focused approach and extensive product knowledge not only provided me with all the information I needed are in the market for a BMW! Steve’s customer-focused approach and extensive product knowledge not only provided me with all the information I needed to make a decision, but made for a very pleasant buying experience! Thanks Steve! More

Best buying experience I have ever had out the door. Steve, and RC were amazing from start to finish! I left there with my Z4 convertible, and couldn’t be happier. These guys are top notch! Steve, and RC were amazing from start to finish! I left there with my Z4 convertible, and couldn’t be happier. These guys are top notch! More

Doug and his team in service are amazing. Huge kudos to Taylor for assisting me throughout replacing my fuel tank and fixing the crack in the paint. Also to Mitch for staying late and taking in my car at s Taylor for assisting me throughout replacing my fuel tank and fixing the crack in the paint. Also to Mitch for staying late and taking in my car at such late notice. They stayed in contact with me throughout the week long process and my M4 is back and healthier than ever! More

Chapman BMW is an excellent dealership! We buy our cars from there and get them serviced there mainly due to our service rep, Michael Ludke. He is knowledgeable and can explain, in layman's language, what from there and get them serviced there mainly due to our service rep, Michael Ludke. He is knowledgeable and can explain, in layman's language, what's going on with the car, keeps me posted through the process and makes it easy for me to get a loaner so I can get on about my day. Over the years, he has helped me fix "issues" over the phone because he knows cars so well. I love the dealership and plan to continue to buy cars from there as long as Michael is there. Thank you! More

3rd vehicle purchased from Chapman BMW-Camelback. Exceptional, no hassle service by Steve Murphy; Felt he genuinely cared about my needs. Highly recommend him. Great! Exceptional, no hassle service by Steve Murphy; Felt he genuinely cared about my needs. Highly recommend him. Great! More

Had another very positive experience with Chapman BMW's Service Department. I went to use my car on a Saturday morning and found a series suspension issue. I called Chapman BMW as soon as they opened and Service Department. I went to use my car on a Saturday morning and found a series suspension issue. I called Chapman BMW as soon as they opened and they got me right in, provided me a loaner vehicle, and had my own vehicle repaired, cleaned and ready for me to pickup by 5:00 PM the same day. What makes this even more remarkable is that my regular service writer wasn't in, but Marie Fakas, a relatively new advisor in the department, took care of everything. She was very knowledgeable of the mechanical issues, and treated my vehicle as if it were her own. I highly recommend this service team! More