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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,620 Reviews

1,620 Reviews of Certified Benz & Beemer - Service Center

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June 08, 2021

Great quality service and support from staff. CBB always makes us feel comfortable and well informed. Servicing our vehicles is always a breeze and stress free. More

by Dgonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 09, 2021 -

Certified Benz & Beemer responded

Dear Dgonzalez: We love to hear from our Service Department customers who share how well informed that they are when they bring the vehicles in for service. Thanks so much for choosing CBB and we look forward to being there to assist you again in the future.

June 07, 2021

Great service, communication and pricing. Colin and his team are fast, thorough and communicate exceptionally. I really appreciate the video of the car and list of services preformed as well as the inspect More

by JasonH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 09, 2021 -

Certified Benz & Beemer responded

Dear JasonH: We really appreciate your 5 Star review! Thanks for sharing how well Collin and the Service Department took care of your vehicle. We are also glad that you appreciated seeing the video review of your car as well. We are grateful for your business and look forward to helping you again.

June 05, 2021

Been bringing my car to Collin at Certified Benz & Beemer for a while now. This time A noise was coming from my compressor for my AC. Had the part ordered and replaced same day.. Was happy to be able to get More

by Digiron
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 07, 2021 -

Certified Benz & Beemer responded

Dear Digiron: You are welcome and thanks for your continued patronage. We are delighted that Collin is always so helpful when you bring your car to our Service Department. Please let us know when we can provide you with another 5 Star experience in the future.

June 03, 2021

Thank you for taking good care of my vehicle! Collin and his team did a great job, start to finish. Highly recommend Certified Benz and Beemer!! More

by Webbed Feet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 04, 2021 -

Certified Benz & Beemer responded

Dear Webbed Feet: You are very welcome and thank you for sharing how well Collin and the Service team did with your vehicle. We appreciate your business as well as your recommendation of Certified Benz & Beemer to others. Please let us know when we can provide you with another 5 Star experience in the future.

May 25, 2021

This is a great dealership with a wide variety of inventory an excellent service.The salesmen are very knowledgeable and the service department was friendly and professional. More

by Rover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 25, 2021 -

Certified Benz & Beemer responded

Dear Rover: Thanks for sharing your feedback with us and for sharing about our wide selection of top notch vehicles. We are glad that you appreciated our customer service as well. We are grateful for your business and look forward to helping you again.

May 24, 2021

Bryan was great, easy in and out Service experience. Nice to know I have a great Service contact person. Highly recommend him. Work performed was above my expectations. Thank you Bryan!! More

by AFRANCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
David James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Sullivan, Paul Marschall
May 25, 2021 -

Certified Benz & Beemer responded

Dear AFRANCO: You are very welcome and thanks so much for letting our customers know how easy Bryan made your visit to our Service Department. We are glad that we were able to exceed your expectations and that you would recommend CBB to others. We really appreciate your business and look forward to being there for you in the future.

May 21, 2021

It was a seamless experience. Drop off and pick up were It was a seamless experience. Drop off and pick up were smooth. Internet wi-fi is available, as is water and other beverages. Much appreciated! More

by robert.nagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 22, 2021 -

Certified Benz & Beemer responded

Dear Robert: We really appreciate you taking the time to share your feedback regarding your recent visit to our Service Department. We are glad that you had such a good experience/ Thanks so much for your kind words and support. Please do not hesitate to let us know when we can provide you with another 5 Star experience in the future.

May 21, 2021

Bryan is great super friendly, and knowledgeable, got my car serviced washed and ready to go in record time,Bryan and the service department is a big reason I give CBB my business for the past 5 years More

by ESTUARDO ESCOBAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
May 22, 2021 -

Certified Benz & Beemer responded

Dear Estuardo: We love to hear from our repeat customers. It's great to hear how well Bryan treats you when you bring your vehicle in to get service. Thanks so much for your continued patronage. We sincerely look forward to being there to assist you with all of your future automotive needs.

May 21, 2021

Awesome service! Bryan was absolutely amazing and kept me in the loop with the progress of my car and made sure to try a cheaper fix rather than spending a lot of money on a whole new transmission. Instead o More

by nickohner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
May 22, 2021 -

Certified Benz & Beemer responded

Dear Nickohner: What an awesome review too! We cannot thank you enough for taking the time to let our customers know how well you were treated by Bryan and the Service Department. It's great to hear that he was able to helped resolve the issues you had with your transmission without the need of an expensive repair. Thanks so much for your continued support! We look forward to being there for you to assist with all of your automotive needs, whether in sales or again in service.

May 18, 2021

Jacob was an extremely professional and knowledgeable salesman. He helped me find the car I truly was satisfied with. Thank you Jacob! Much success to you! More

by ljmadrid56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Autry
May 18, 2021 -

Certified Benz & Beemer responded

Dear ljmadrid56: You are very welcome and thanks so much for choosing CBB! We are delighted that Jacob was so helpful with your recent purchase. Please let us know when we can provide you with another 5 Star experience in the future.

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