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Certified Benz & Beemer

Scottsdale, AZ

4.9
14,800 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 14,800 reviews

May 17, 2021

I purchased this car from KC with no prior interaction with CBB. Danny was responsive and forthright every step of the way. I would purchase from CBB again. More

by Jay B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Certified Benz & Beemer responded

Dear Jay B: We always love to hear from our out-of-state customers! Thanks for letting us know that Danny delivered 5 Star customer service and that you would purchase with CBB again. We are grateful for your business and look forward to working with you in the future.

May 16, 2021

Had a great experience with Andy during the purchase of our used car. Would definitely go back to Certified Benz & Beemer for the purchase of our next vehicle. More

by bwirth22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Certified Benz & Beemer responded

Dear bwirth22: Thanks for sharing about your great car buying experience working with Andy. We are grateful for your business and excited that you intend to return to CBB for your next purchase. Please do not hesitate to let us know when we can ever assist you again in the future.

May 15, 2021

Alexander was very patient and took a couple hours taking me through various buttons and functions of my new BMW. He even drove my car back to my house for me after the deal was done. Smooth and seamless exp More

by Doc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Smith
May 16, 2021 -

Certified Benz & Beemer responded

Dear Doc: We love hearing about your very smooth and easy car buying experience working with Alexander. Thanks so much for choosing Certified Benz & Beemer. We hope you enjoy your BMW for years to come and keep CBB in mind should you need anything in the meantime.

May 15, 2021

Jacob was very professional and sent me photos and videos of all the things I ask for. I don’t live in the same state, so it’s important to deal with someone honest and truthful. I would totally recommend Ja More

by FM1988
Recommend Dealer
Yes
Employees Worked With
Jacob Autry
May 16, 2021 -

Certified Benz & Beemer responded

Dear FM1988: We love to hear from our out-of-state customers and especially pleased that Jacob provided you with 5 Star customer service. Thanks so much for choosing CBB for yourself and for recommending Jacob and CBB to others. Please let us know when we can ever assist you again.

May 15, 2021

This dealer does not know how to interact with internet/out-of-state customers. They disappear for a day at a time, not following up with customers on questions. I initially communicated with Ti More

by Ron K.
Customer Service
Recommend Dealer
No
Employees Worked With
Tim Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Aguilar
May 28, 2021 -

Certified Benz & Beemer responded

Dear Ron: When we received your review, I immediately reached out to you to apologize for our lack of a timely response and explained that is not how we conduct business. I personally offered to see if I could find you an alternative vehicle. As it turns out, there was another vehicle that you were interested in and we offered you a limited discount as a means to accommodate you, however, you wanted us to discount the vehicle another 20% which we were not willing to do. We are sorry you felt disrespected and decided to resort to social media to express your frustration. We have shared your experience with our staff as a means to improve our services. I remain personally available to assist you with your search if you so desire. If not, I want to wish you the best of luck on your auto search. Sincerely, Jack Schneider, Owner

May 15, 2021

I love my new car. I appreciate you having the patience to finding my perfect vehicle. You were soo polite and helpful! Even taking the time on your day off to assist me!! I can’t say thank you enough! But More

by Zacharyjohnson196
Recommend Dealer
Yes
Employees Worked With
Brandon Schneider, Matthew Finkenberg
May 14, 2021

Jesus made the process extremely easy. We were in and out within 1 hour after handling the pricing. The entire idea of buying a car seems like an experience to be avoided but not with Jesus. I will be workin More

by Hank Hay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Smith, Jesus Bello
May 14, 2021 -

Certified Benz & Beemer responded

Dear Hank: Thanks so much for sharing just how easy Jesus helped to make your purchase! We are delighted that you were in-and-out in less than an hour too. We really appreciate your business and look forward to you returning in the future.

May 14, 2021

I want to take a moment to call out Nate. He was covering for Jeff (who I normally work with) but went out of his way to deliver excellence. I am a CBB person for life, but Nate just shows why I ke More

by Louied44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hallenbeck, Nate Blade
May 14, 2021 -

Certified Benz & Beemer responded

Dear Louied44: We absolutely love getting reviews such as yours! Thanks for sharing about your experiences working with Jeff previously and Nate most recently. We really appreciate your continued patronage and look forward to being there for you in the future.

May 14, 2021 -

Louied44 responded

No problem at all. You all have a quality product, superior service, and you make what normally is a crappy process much easier.

May 14, 2021

Jacob was very helpful in helping us find a car that met my specific need. It was an easy buying process and I would definitely recommend you see JACOB More

by Art
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Autry
May 16, 2021 -

Certified Benz & Beemer responded

Dear Art: We really appreciate you sharing that Jacob helped you to have such an easy car buying experience! We are grateful for your business as well as your recommendation of Jacob and CBB to others. Please let us know when we can ever assist you again.

May 14, 2021

James is a true professional. He made it a painless experience. His knowledge of the vehicle was great. He worked to get us a great deal. Would buy from him again. More

by Toolerslp
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Viator
May 16, 2021 -

Certified Benz & Beemer responded

Dear Toolerslp: Our top priority is customer satisfaction and your kind feedback on James' outstanding customer service helps to confirm our efforts. It's also great that you got such a good deal on your car too! Thanks for the kind words and support. Please let us know when we can provide you with another 5 Star experience in the future.

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