Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Certified Benz & Beemer

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.9
14,498 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
Contact Dealership
View Awards

6725 E McDowell Rd

Scottsdale, AZ

85257

Directions

By Type

Showing 14,498 reviews

February 17, 2025

Andy was fantastic, he was professional, dedicated and created a fun and low stress buying experience. More

by Odnica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudio Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Certified Benz & Beemer responded

Dear Odnica: Thanks so much for the 5 Star review! It's great that Andy made your Mercedes-Benz purchase fun and stress-free for you. We are grateful for the opportunity to work with you and hope to have the pleasure of assisting you again in the future.

February 16, 2025

Attempted to buy a vehicle from out of state. I reached out online and Grayson was prompt and courteous with all communication. Unfortunately, this dealership is not willing to negotiate pricin More

by doubleoking
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Graysen Shearer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Certified Benz & Beemer responded

Dear doubleoking: Thanks for taking the time to share how well you were treated by Graysen during your vehicle search. Of course, we are disappointed by your comments regarding the remainder of your review. For the last 15 years, Certified Benz & Beemer has been a "best price upfront" store, long before many of the other nationwide used car dealerships such as CarMax, Auto Nation, etc. have been using that model. Studies have shown that more than 95% of the public prefers receiving the dealership's best price upfront in order to avoid the adversarial aspect of negotiating to eventually get the "best" price. CBB is also fully transparent with the fees it charges, including the ones you comment as "junk fees" which are not only posted in each of the vehicles advertised on the internet but in BOLD letters to avoid any misunderstanding. All of that said, we are happy to hear that you were able to obtain the vehicle you were looking for. I welcome the opportunity to discuss our vehicle pricing policy with you if you wish. Sincerely, Jack Schneider, Owner

Feb 19, 2025 -

doubleoking responded

Put me in that 5% that would like to get a better price I guess. And when your price is listed as "fair" or "high" on Carguru's, I would say that is not a "best price upfront", at least for my budget. As for the added junk fees, I never stated the junk were not transparent, I was told upfront about the $1000 in junk fees and $600 in doc fee. I understand dealer doc fees are pretty much standard these days, but then adding an extra $1000 on top of that is enough to make me look elsewhere. That is nothing against your business or business model. It must be working or you would not be in business. As a middle class car buyer, I prefer to look for better pricing and less fees. Thank you for your reply.

February 16, 2025

Stan was a pleasure to work with. He was a real professional and answered all her questions. More

by Larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stan Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2025 -

Certified Benz & Beemer responded

Dear Larry: We really appreciate you taking the time to share your compliments of Stan's 5 Star customer service. Thanks so much for your business and we hope to have the pleasure of helping you again.

February 16, 2025

Stan was amazing. He fought for me to get me the best deal. I highly recommend using him. He will go out of his way for his customers. More

by sonivirk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan
Report | Print
Feb 17, 2025 -

Certified Benz & Beemer responded

Dear sonivirk: We strive to provide each of our customers with outstanding service and are glad that you appreciated that from Stan. Thanks for your support and recommendation of XCBB to others. We look forward to being there for you in the future.

February 16, 2025

This was our first time purchasing a car through Certified Benz & Beemer and my husband and I were very happy with the service that we received. Andy Manahl was our sales representative. He was very More

by Tiffkat96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Certified Benz & Beemer responded

Dear Tiffkat96: You are very welcome and thank you for sharing how well Andy treated you before, during and after your BMW purchase. We are grateful for the opportunity to earn your business as well as for your recommendation of CBB to others. Please let us know when we can have the pleasure of working with you again.

February 16, 2025

Good prices, good communication and my car got fixed in the appropriate time, would recommend. More

by Aamaryjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Certified Benz & Beemer responded

Dear Aamaryjones: Thanks so much for sharing your positive feedback on your experience with our Service Department. We are glad you liked our 5 Star customer service and that you recommend CBB to others. Please let us know when we can ever assist you again in the future.

February 16, 2025

Everyone was super nice! Tuan guided me through the process. And when I came in to make a deposit on the car, Scott helped me out. And then Brock the finance guy explained ev More

by Monika.B
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tuan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Roulier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Certified Benz & Beemer responded

Dear Monika B: We love your 5 Star review! Thanks so sharing how friendly and helpful that Tuan, Scott and Brock were with your Jaguar purchase. We really appreciate the opportunity to work with you and look forward to being there for you in the future.

February 15, 2025

Amazing assistance received from Tuan! Walked out happy with a great deal! So supportive informative, and amazing customer service! Very happy, had a great time with the family and felt ve More

by aimee.beltran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tuan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2025 -

Certified Benz & Beemer responded

Dear aimee.beltran: We love hearing that Tuan made your Jeep purchase so amazing and that you got a great deal on top of that. Thanks for giving CBB the opportunity to earn your business and for sharing that you intent to return in the future. We will aim to provide you with another 5 Star experience when you do.

February 15, 2025

Just because of Marcus in service I will get another car there. Very good experience. More

by Mrz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2025 -

Certified Benz & Beemer responded

Dear Mrz22: We really appreciate you sharing how well Marcus treated you in our Service Department. Your kind words and support mean so much to us. We look forward to being there for you in the future.

February 15, 2025

Absolute best experience for customer service, price, quality and timeliness to purchase. From picking the car to driving out was less about an hour. More

by DJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabiana Simoes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2025 -

Certified Benz & Beemer responded

Dear DJ: We cannot thank you enough for taking the time to share your very positive feedback with us. It's great to hear that you were about to have such a quick and easy purchase. Your high praise and support are greatly appreciated. Please let us know when we can have the pleasure of assisting you again.

1
...
3
4
5
...
1450