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Certified Benz & Beemer

Scottsdale, AZ

4.9
13,778 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 13,778 reviews

June 29, 2023

I really love and like everyone over there at Certified Benz and Beemer and I will definitely refer my family and my closest friends to them any day. More

by megawealth777
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Smith, Dino De Luca
Jun 30, 2023 -

Certified Benz & Beemer responded

Dear megawealth777: We really love your review too! Thanks for letting our customers (as well as your family and friends) know about the 5 Star customer service you received from CBB. We are grateful for your business and look forward to working with you again.

June 28, 2023

Alexander and Dennis are excellent professionals that helped me with both the purchase and trade in of my car. The transaction was very pleasant and quick. Overall a wonderful experience for me at this More

by aki
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alexander Smith, Dennis Murray, Steve Wade
Jun 29, 2023 -

Certified Benz & Beemer responded

Dear Aki: We really appreciate your 5 Star review! Thanks for letting our customers know how well Alexander and Dennis treated you with your BMW purchase. We are grateful for the opportunity to assist you and look forward to the pleasure of working with you again.

June 28, 2023

Horrible experience. Con artists and time wasters. I’m a busy professional and took the time to drive 45 minutes to their dealership after sending multiple pictures and v More

by Eric
Recommend Dealer
No
Employees Worked With
Adam Pals
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Escalante
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Certified Benz & Beemer responded

Dear Eric: We are very disappointed (but unfortunately not surprised) to read your review. Rest assured, Certified Benz & Beemer is not in the business of wasting the time of our customers. While you did send photos of your vehicle prior to coming to our dealership, it is CBB's policy that it will not make a firm offer on the value of a trade-in without a physical inspection of the vehicle, regardless of whether there is an offer from another dealership. When we did have a chance to inspect the vehicle, we noted that the had been paint work done to the front of the vehicle. The inspection also revealed that the vehicle needed rear brakes and a battery. Taking into account these expenses, a trade-in offer was lowered than you expected. When we tried to explain the basis for the lower offer, you asked for your keys and left. We understand that you were not happy with your interaction with our Sales Manager and have shared your comments with our Management Team in an effort to improve our communication with our customers. That said, both our General Sales Manager and General Manager each attempted to reach out to you to get more information regarding the paint issue in an effort to see if we could work something out. However, you were not interested in communicating with us and preferred to post negative reviews on social media. I personally welcome the opportunity to speak with you about your experience to see if there is anything that I can personally do to assist you. Sincerely, Jack Schneider, Owner

June 28, 2023

The dealership deal with excellent used vehicles. It is clean, well run and not pushy. More

by scott_vanevery
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kerry Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Smith
Jun 29, 2023 -

Certified Benz & Beemer responded

Dear scott_vanevery: We cannot thank you enough for your positive feedback regarding CBB. It's great that you liked our comfortable, zero pressure environment as well. Your kind words and support are appreciated. Please do not hesitate to let us know when we can provide you with another 5 Star experience in the future.

June 27, 2023

Great buying experience. Purchased a 2022 BMW 228i remotely and it was picked up yesterday exactly as described. Robert Kirkwood was outstanding throughout the process. Fairl More

by Jrseu71
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Certified Benz & Beemer responded

Dear Jrseau71: We cannot thank you enough for letting our customers know how well you were treated by Robert and the CBB team. We really appreciate your support as well as your strong recommendation of CBB to others. Please so not hesitate to let us know when we can ever assist you again.

June 27, 2023

I do not live in AZ and had been spending months scouring the internet for the right car. I found what I was looking for at CBB and reached out. Que was quick to respond and and provided all the informatio More

by tzeiter
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Al Taay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Certified Benz & Beemer responded

Dear tzeiter: We love to hear from our out-of-state customers! It brings us joy hearing that Que and Sara helped make your sight-unseen purchase so quick and easy for you-having the vehicle delivered to your home just as described. Thanks so much for giving CBB the opportunity to earn your business/ We also appreciate your recommendation of CBB to others. Please let us know when we can ever assist you again in the future.

June 26, 2023

10/10 would recommend getting car here! Excellent service and I would purchase future car here! More

by henderson.jenee
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tuan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Certified Benz & Beemer responded

Dear henderson.jenee: We love the 10/10 rating! Thanks for so much for your business and we are grateful for your recommendation of CBB to others. We are excited that you may return in the future and look forward to providing you with another 5 Star experience when you do.

June 25, 2023

Great experience at Certified Benz & Beemer. My salesman Tuan and his manger David were awesome! Will definitely purchase again from this team. More

by jess.ward1976
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tuan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wade
Jun 26, 2023 -

Certified Benz & Beemer responded

Dear jess.ward1976: We strive to provide each of our customers with outstanding service and are so glad that you appreciated that from Tuan and David. Thanks for giving CBB the opportunity to earn your business and we hope to have the pleasure of working with you again.

June 25, 2023

Alexander was great to work with! No haggling back & forth. Just straight forward and made the process easy. He was friendly and knowledgeable and showed us so many different options. More

by srfawcett54
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alexander Smith, Steve Wade
Jun 27, 2023 -

Certified Benz & Beemer responded

Dear srfawcett54: We really appreciate you taking the time to share your compliments of Alexander's friendly and helpful customer service. It's nice that you liked your market-based pricing which eliminates the need for adversarial back-and-forth negotiating. Thanks for your business as well as your recommendation of CBB to others. Please let me us know when we can provide you with another 5 Star experience in the future.

June 25, 2023

Robert took great care of me and I never felt any pressure. I also talked with the sales manager who was kind and genuine. No macho aggressive sales folks at this dealership. They took the time and More

by Spencer from Mesa
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Al Taay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Certified Benz & Beemer responded

Dear Spencer from Mesa: We couldn't be happier that Robert and Mark made your purchase so easy for you and without any pressure, We are glad that you got a great deal on your trade too. Thanks for your very kind words and support. Please let us know when we can provide you with another 5 Star experience in the future.

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