Certified Benz & Beemer | Page 1375

From the moment we drove up in my daughter's mini cooper, Scott came out to greet us and listened while I explained the reason for our service. (engine light was coming on). He called me later in t cooper, Scott came out to greet us and listened while I explained the reason for our service. (engine light was coming on). He called me later in the day to tell me what the problem was (water pump and thermostat, both warranty repairs). I remembered then that the door handle on the mini broke off a few months ago. I asked him if he could price that out for me. He called me back again to tell me the price for the new door handle and also to let me know the mini was due for an oil change. Scott was very helpful and took care of everything related to my problems. He also found some other things that needed to be fixed which is always nice! Car problems are never fun, but all in all it was a pleasant experience dealing with Scott and with Benz and Beemer!! More

Best car dealer experience we have ever had. Everyone friendly and helpful. They take the stress out of buying a car. Highly recommend you at least visit this dealership. friendly and helpful. They take the stress out of buying a car. Highly recommend you at least visit this dealership. More

My only issue/complaint with Certified Benz & Beemer is the whole "one price" thing. I can certainly understand how this is easier on your end, however, buying a car is a big purchase (not an "easy/qui is the whole "one price" thing. I can certainly understand how this is easier on your end, however, buying a car is a big purchase (not an "easy/quick" purchase). Furthermore, in order for the "one price" to hold true & work (which it does not), there cannot be price drops. Since I had looked into the vehicle I was interested in, it has dropped $2000 (clearly, the original "one price" was not true, nor good enough). For this reason alone, the whole "one price" thing does not work & never will. If you were selling cars at wholesale value, perhaps then. But even then, if you can't sell a car, you will eventually lower the price, thus invalidating the whole "one price" theory. I was informed by your sales associates that 99% of your customers really like/enjoy the whole "one price" thing, but I most certainly do not. I also find it impossible to believe that 99% of your customers like this pricing strategy...unless of course they do not do their research prior to buying. Aside from this "one price" strategy, I thought the showroom was nice and the sales associate were nice/helpful/tactful/etc. Finally, I couldn't finish the survey recommending this dealership because of the pricing system. Everything in life is negotiable...certainly pricing on vehicles. More

Our 2005 C-Class Mercedes had a number of repairs required. We dropped the car off at 9:30 Monday morning with Scott Paich for front brakes, motor mounts, adjustable steering wheel "bone gear", a tr required. We dropped the car off at 9:30 Monday morning with Scott Paich for front brakes, motor mounts, adjustable steering wheel "bone gear", a transmission data plug and seal replacement, and oil change. I've dealt with Scott several times now and he delivered on his promise to keep our costs as low as possible. The work was completed in less than two days. More

The employees I worked with were quick, professional and did what they said they would do. You did not get the feeling you were working with "car" people. They had the vehicle I wanted and made the long dis did what they said they would do. You did not get the feeling you were working with "car" people. They had the vehicle I wanted and made the long distance purchase process very easy. The vehicle was delivered more quickly than expected and was in better condition than described. Paperwork was completed as needed. The company appears to enjoy a good reputation and my transaction reflected that as well. More

TONY DECESARE WAS VERY POLITE AND KNOWLEDGEABLE..IF HE DIDNT KNOW THE ANSWER ,HE WOULD SAY I DONT KNOW BUT LET ME FIND OUT. THAT IN MY BOOK SAYS ALOT ABOUT HIM.. I WOULD HIGHLY RECOMMEND NOT ONLY THE DEAL DIDNT KNOW THE ANSWER ,HE WOULD SAY I DONT KNOW BUT LET ME FIND OUT. THAT IN MY BOOK SAYS ALOT ABOUT HIM.. I WOULD HIGHLY RECOMMEND NOT ONLY THE DEALERSHIP BUT ALSO TONY...HE MADE PURCHASING A VEHICLE A PLESEANT TIME, AND VERY TIMELY...THE DEALERSHIP SHOULD BE PROUD TO HAVE TONY DECESARE AS AN EMPLOYEE. THIS PURCHASE WAS THE EASIEST I HAVE EVER HAD... NO STRESS, More

I am 45 and this was the first time I actually stayed at the dealership long enough to purchase a car. (didn't walk out). Kudos to Gary Gordon!!! the dealership long enough to purchase a car. (didn't walk out). Kudos to Gary Gordon!!! More

Saw their Z4 online and the price was good and low mileage. Came in to test drive after talking with James on the phone. He was very helpful and knew everything about the car. I love this car and s mileage. Came in to test drive after talking with James on the phone. He was very helpful and knew everything about the car. I love this car and so happy. This dealership is very honest and no pressure and we got what we wanted.. Thanks James we will be back! More

Ron was very helpful in looking multiple cars that fit my budget. He helped me get into my Wrangler with as little down as possible. I would recommend him to anyone. budget. He helped me get into my Wrangler with as little down as possible. I would recommend him to anyone. More

Ron helped me decide which car was right for me given my budget and situation. Even though I wasn't ready to purchase, he was very professional and helpful. budget and situation. Even though I wasn't ready to purchase, he was very professional and helpful. More