Certified Benz & Beemer

great experience with a true professional My sales rep Frank was amazing. He really seemed concern about meeting all my needs and far exceeded my expectations I've ever had in buying a car. My sales rep Frank was amazing. He really seemed concern about meeting all my needs and far exceeded my expectations I've ever had in buying a car. He was the most professional and courteous salesperson I've ever dealt with, and I will use Frank in the future for all my car purchases and will be sure to refer him to my friends or anyone I know in the market for a car. More

Great Experience Our experience with the staff at Certified Benz Beemer was outstanding. We appreciated their no pressure approach and felt we were treated in a profes Our experience with the staff at Certified Benz Beemer was outstanding. We appreciated their no pressure approach and felt we were treated in a professional and courteous manner. We have never had as pleasant an experience buying a car before. Everyone we had contact with was extremely customer oriented and polite. We highly recommend this dealership. More

Buying a car at Benz and Beemer (BB) My wife and I just returned from spending 6 months in China and we were looking for a sporty MB. The website for BB was very helpful in assisting us My wife and I just returned from spending 6 months in China and we were looking for a sporty MB. The website for BB was very helpful in assisting us to find what we were looking for in a car. We visited BB and found many fine cars. Andy Manahl was very patient with us as we changed our minds several times. In the end Andy helped us to find a wonderful car (2012 MB SLK 350) and I am sure we will be happy for many years to come. Thanks Andy and BB. More

Excellent customer service I purchased my dream car from CBB last month. The whole process was very smooth and easy. I had a pleasure of working with Travis Walters. He is very I purchased my dream car from CBB last month. The whole process was very smooth and easy. I had a pleasure of working with Travis Walters. He is very nice and knowledgeable. I was very satisfied with his customer service skills. I would recommend CBB to everyone. More

Honesty and reliability! I was looking for a second car and found one on the internet at this dealership. Got in touch with Sales Agent Neil and coordinated coming by and test I was looking for a second car and found one on the internet at this dealership. Got in touch with Sales Agent Neil and coordinated coming by and test driving. I told them what I wanted to spend and they sent me three price quotes over the internet. Was very impressed, especially when I went to test drive because Chris never swayed from what I was quoted. They made the experience of buying a vehicle a pleasant one and when I had to take it in for service, the time they quoted me was just about accurate! Would definitely refer anyone to them. Hard to find honesty in the car industry today. I happy to say I found it at Certified Benz & Beemer! More

Great Timing & Friendliness I spoke to Jim Beyer (Sales Manager) on a Friday and it seemed like my car was out of reach, but by Monday I was driving off the lot. I went in just b I spoke to Jim Beyer (Sales Manager) on a Friday and it seemed like my car was out of reach, but by Monday I was driving off the lot. I went in just before lunch time, and within a couple hours I was driving away. Great experience, Jim was friendly and very informative about the car. I would absolutely recommend him to my friends. Thanks again Jim! More

Service on my car Tyson Muse was my Service Manager that provided excellent customer service. I waited a bit, which I had expected to do this, but then Tyson realized Tyson Muse was my Service Manager that provided excellent customer service. I waited a bit, which I had expected to do this, but then Tyson realized it was going to take a bit longer to service my car, as they detected more then what I was anticipating. He quickly had a rental car for me to use to get back to work, and although it took a few days, my car had the service it needed and the rental car was a breeze. More

Top Notch, No comparison, One-of-a Kind!!! Living in Scottsdale, AZ provides the consumer with MANY options on purchasing a new/used vehicle. I chose Certified Benz and Beemer because of their Living in Scottsdale, AZ provides the consumer with MANY options on purchasing a new/used vehicle. I chose Certified Benz and Beemer because of their STELLAR reputation. The excellent customer service, honest and transparent communication and solid knowledge on not only vehicle inventory but market standard FAR exceeded my expectations! I had many questions and must say..... I was quite the "high maintenance" consumer.... never to feel like a burden. A HUGE shout out to DUSTIN JOHNSON, PHILIP MATTICE AND ROCIO WOODWARD for a job well done. I highly recommend CB&B without reservation!!~~ More

A great experience I would like to thank Andy Manahl and Gm Mr. Grubbs. They have made my first Internet car buying experience a great one. I was apprehensive about buy I would like to thank Andy Manahl and Gm Mr. Grubbs. They have made my first Internet car buying experience a great one. I was apprehensive about buying a vehicle I have never seen in person. Andy assured me that I was buying a very nice car ,and he was correct. the vehicle exceeded my expectations and I would definitely recommend this dealership to friends and family . More

Surprisingly Good I went in at 8:00 a.m. to look at a 2014 fully loaded BMW 3 series I had noticed online the night before. When I arrived at Certified Benz and Beemer I went in at 8:00 a.m. to look at a 2014 fully loaded BMW 3 series I had noticed online the night before. When I arrived at Certified Benz and Beemer, I was informed that the car I was interested in was no longer available. Richard Kirk ("RK"), asked me to explain the type of car and features I was looking for. Despite their vast inventory, they did not have exactly what I had requested (I am very particular). RK told me he would try to locate what I thought I wanted and get back to me the same day. On my way out, he asked if I would consider a 2012 Mercedes C350 coupe that had all the options I was looking for. The C-class was not anything I thought I'd be interested in, but when I saw it and test drove it, I realized it was a great fit for me. It was also $5,000 less than the car I had originally intended to purchase. RK knew what I wanted better than I did and that is pretty amazing. The management was also great. Chris Barone was very good about communicating with me via text message in response to all my questions regarding financing, repairs, an extended warranty, and pickup date. He even had a long conversation with me to determine if another car might be better for me because I was unsure about going from an SUV to a sporty two-door car. Dustin Johnson went out of his way to give me unexpected savings on my trade even after I had agreed to buy the car without it dropping my monthly payments noticeably. RK and Tracey Weaver, in the financing office, even stayed late to accommodate my work schedule when closing the deal. I am pleased with my experience at Certified Benz and Beemer and will return there for my next purchase. More