Certified Benz & Beemer

Selling a cream puff used 2008 BMW 550I Happened to be driving past dealership to go home and advertize car for sale. Greeted promptly and professionally by Jim Beyer. Explained car was "exc Happened to be driving past dealership to go home and advertize car for sale. Greeted promptly and professionally by Jim Beyer. Explained car was "excess" since originally bought for Hawaii and have since moved to Waikiki where I can walk everywhere almost so no car needed especially due to seasonal residence. Gave him keys and he carefully inspected car - only 7800 miles. Asked what I wanted for car. Told him. He went to back office and returned promptly. Offered me a few percent less than my price. Only because he was so professional and prompt and no BS I accepted with no haggling. We shook hands on it and that is important to me as a successful business man. Office was closed or we would have closed right then. I returned next AM for closing. Done in minutes with again no BS or hassles or needless talk about trivia. Time is valuable to us all and he gets that. I will recommend your dealership and especially Jim Beyer to friends and associates for either selling or buying a used vehicle. Fred S. 5/20/14 More

5 Star I would recommend this dealership to everyone. I went in on a Tuesday night to look at trading in my car for a different one. From the time I got ther I would recommend this dealership to everyone. I went in on a Tuesday night to look at trading in my car for a different one. From the time I got there I was greeted by Danny who gave me exceptional customer service and followed up the next day with prices and quotes for my used vehicle. By Thursday I was driving off the lot in my new car and for the first time enjoyed buying a car and not having to worry about what I was investing in. Lee and Jack were also great at following up with me to see my needs were met and if I had any questions. I plan on coming back here to buy my next vehicle no questions asked. More

Representatives All representatives were helpful in solving my immediate concerns. Very happy with the service received. Thank you for your initiative and quick respo All representatives were helpful in solving my immediate concerns. Very happy with the service received. Thank you for your initiative and quick response . Great job More

Bought Used Car I was looking for a used Prowler and saw one on the internet. I contacted the dealership and was helped right away. I was scared to purchase a car I was looking for a used Prowler and saw one on the internet. I contacted the dealership and was helped right away. I was scared to purchase a car on line but, Rich Borman and Peter Williams were great. Both of these guys guided me through the process. I have not seen the car yet. But ,I feel I will be extremely happy with my purchase. After all: the Prowler is my dream car. I will certainly recommend family and friends alike to this dealership. I will use this dealership again if ever in need for a great car. Thanks guys! Jackie United States Air Force Retired and Vet's Admin Retired More

Generally a good experience, but with room for improvement The vehicle was as described and our sales person (Matt) was ready for us when we arrived at our scheduled time. The test drive and price discussions The vehicle was as described and our sales person (Matt) was ready for us when we arrived at our scheduled time. The test drive and price discussions for both the purchase vehicle and trade-in were all smooth and positive. That's when things started to go South. While signing papers with Finance, despite stating we weren't interested in an extended warranty, we go a hard sell from the Finance guy. No means no, thank you. Then a couple of other things happened that weren't so great. The vehicle key presented at the test drive was a valet type key without a lock/unlock remote. When I questioned Matt that the vehicle did indeed have remote entry remotes, he stated that it didn't as it was a "lower end model". As it turns out all models of this vehicle, a Toyota Prius C, do come from the factory with two remotes. These are only available from the dealer and it's now costing me $520 to get two remotes from our local Toyota dealer and have them programmed. Guess the sales price of the vehicle wasn't quite as good as I thought...The other problem we encountered involved the vehicle information display that was reading in Spanish during our test drive. We asked for that to be changed to English. We waited for over 30 minutes after the vehicle was detailed while service attempted to change the language of the display. Eventually they gave up and we were told that since the vehicle was under manufacturers warranty that we might want to take it to the Lexus dealership down the street. Not so helpful. Once we got off the lot, and spent two minutes reading the owner's manual, we were able to change the language to English in about 30 seconds. More

They took their time Integrity is not a word I usually associate with a car dealer. These guys have it in spades. You ask, they listen. Wonderful experience. I am so happy Integrity is not a word I usually associate with a car dealer. These guys have it in spades. You ask, they listen. Wonderful experience. I am so happy with my new car. More

aaron was great Aaron was an outstanding rep. He listened to all of our concerns before finding us our dream car. I just to thank him for the awesome service! Aaron was an outstanding rep. He listened to all of our concerns before finding us our dream car. I just to thank him for the awesome service! More

Corvette Chris was very helpful and knowledgable on the vehicle I purchased. He worked out a good deal that worked for me and allowed me to get my dream car! Chris was very helpful and knowledgable on the vehicle I purchased. He worked out a good deal that worked for me and allowed me to get my dream car! Thank you! I'll be back for my service needs. More

Relief Buying a vehicle is an experience I dread. Having so many options to choose from makes a decision very difficult. Research becomes vitally important Buying a vehicle is an experience I dread. Having so many options to choose from makes a decision very difficult. Research becomes vitally important to me and my wife. In shopping for our current purchase we visited a number of used car dealers. Most reenforced my sense of dread... but when dealing with Travis Walters at Benz and Beemer my wife and I both did not feel pressured. He was informative but not pushy. The whole experience was relaxed. We feel we got a good value for the price we paid, but the reason we will consider going back for our next car is the relaxed sales atmosphere. More