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Certified Benz & Beemer
Scottsdale, AZ
14,322 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 14,322 reviews
November 04, 2015
Edited 1/12/16 .....overall satisfied We've bought our last 2 cars here. Very nice dealership to deal with when buying a car. I was VERY disappointed with the service department because We've bought our last 2 cars here. Very nice dealership to deal with when buying a car. I was VERY disappointed with the service department because for one, nothing was communicated to me that my vehicle was going to be there for 2 days. Dropped it off at 8am, didn't get a call until 3pm to let me know that part were just being ordered and they would need the vehicle the entire following day as well. They did give me a rental but I had to drive from south gilbert to Scottsdale at high traffic time, what a big pain, to pick up the rental so I could get to work in the morning. As part of the "extra warranty" we purchased, we were to get a nice "premium wash" with the service, but never happened. Picked up my car and it was dirty and they said sorry they forgot but if I wanted it washed I would have to wait 2hrs. I also had let them know I wouldn't be able to return the rental to them on the next day because I worked until 5 and had to get to my son's game right afterwards. It just seemed like it was an issue and I was inconveniencing them. If they had given me a heads up this type of repair would take that long, I would've scheduled another time and been more prepared. Also, the warranty we had purchased ended up not even covering the repair after all. Just very poor communication and expectations. Also, I had asked Tyson to have Brian call me regarding my car and because I was unhappy but he never did call me. Very surprising to get this poor of service from this dealership because we had nothing but the best experience buying our last 2 cars there. The owner Jack contacted me to apologize and gave us a great awesome detail on our vehicle, service was great on return visit. He took the time to contact me to rectify this issue and we greatly appreciated it. More
by Jager12252000
Verified Customer
November 03, 2015
Great service department I was driving home from work and my 2007 X3 was showing high tempeture on the gauge. I drove straight to the service department where I was met by Bri I was driving home from work and my 2007 X3 was showing high tempeture on the gauge. I drove straight to the service department where I was met by Brian. He was very sympathetic to my needs even though this was not a scheduled appointment. I picked the car up 2 days later and it had a new water pump and has been working great. I'm glad Richard Kirch recommend getting the extended warranty because this saved me over $1200. Joe More
by qrtlow
Employees Worked With
Rich Kirch, Bryan Sullivan
November 03, 2015
My Time is Important Also I Scheduled a service with Tyson for a 10:00am oil change appointment on my new Porsche. I arrived arrived on time for my appointment, met with Val I Scheduled a service with Tyson for a 10:00am oil change appointment on my new Porsche. I arrived arrived on time for my appointment, met with Val as Tyson wasn't available. Asked her to also wash the car as part of my "Warranty Protection & Maintenance Program" they sold me at time of purchase, and to also repair the mini armrest on the drivers side which was a "To Fix" item at time of purchase last March. I waited in the lounge as service was to take about an hour. I went to check on status at about 10:50 am and car was still at service counter (no work done). I talked to Tyson and he said it would go in shop upon completion of car already in shop. At 12:00 Tyson notified me of completion of work. I went to get car and it had not been washed. I asked why and Tyson said he didn't know it was supposed to be washed. So car went back in for a wash. At 12:35 Tyson notified me car was finished. Getting into car I noticed that armrest wasn't repaired. Tyson said the armrest was a warranty item and I needed to take care to Certified Porsche Dealer for repair. This is the same repair that they attempted to fix at time of purchase and failed. I was hoping they would do it right this time. I expected my appointment to be completed in a timely manner, consequently I was late for my 1:00pm meeting. I didn't experience CBB's "commitment to providing our customers the greatest value when it comes to your vehicle needs and desires." More
by doug8
Employees Worked With
Tyson Muse, Val Atwood
November 02, 2015
Excellent experience. Professional and very trust worthy This was an excellent experience. Low pressure and honest. Every commitment was delivered as promised and on time The car was well prepared and in This was an excellent experience. Low pressure and honest. Every commitment was delivered as promised and on time The car was well prepared and in excellent condition. Ready to drive More
by Tyrwkt.
Employees Worked With
Berrin Bigott, Val Atwood, Rocio Woodyard
November 02, 2015
First at CBB Meyer's European, a valued vendor in Tempe, recently closed. Always skeptical about a new Mercedes mechanic having been burned a couple times. Only ne Meyer's European, a valued vendor in Tempe, recently closed. Always skeptical about a new Mercedes mechanic having been burned a couple times. Only needed a new starter battery in my '03 SL500. Felt Tyson in the service dept was prompt, cordial, and helpful. After obtaining a bid/estimate I was back on the road in a hour. While waiting, visit with Frank in sales...very knowledgeable, fun, and honest. Superb collection of Benz & Beemers, all in 5* condition. RT in AZ More
by RTinAZ
Employees Worked With
Tyson Muse
November 01, 2015
best day ever So i wanted to purchase a car for the longest, couldnt seems to make up my mind on what i want to get until i went to the benz and beamer deal and spo So i wanted to purchase a car for the longest, couldnt seems to make up my mind on what i want to get until i went to the benz and beamer deal and spoke to jeff hallenbeck who sold me a awesome car that i really like, i had the best experience i would definitely recommend all my friends and families to purchase a car from this dealer. All the employee was polite, patients curtuious, And genious. That was a day well spent ??? More
by marie
Employees Worked With
Jeff Hallenbeck
November 01, 2015
Knowledgeable service with a smile Stopped in after lunch to look at some vehicles unfortunately was on a tight schedule, however was shown a c class and briefed on option availability Stopped in after lunch to look at some vehicles unfortunately was on a tight schedule, however was shown a c class and briefed on option availability and pricing by Rich Borman, will make a return visit when I have more time on my hands. More
by Huey459
Employees Worked With
Rich Borman
November 01, 2015
Less than 90 minutes This is my 2nd car purchased @ CBB and I can tell you it won't be my last. I was in and out in almost 90 minutes. Granted, I knew what car I wanted This is my 2nd car purchased @ CBB and I can tell you it won't be my last. I was in and out in almost 90 minutes. Granted, I knew what car I wanted and I was paying cash, so the transaction was unique. But the crew at CBB is awesome. They truly personify customer service and deliver an excellent product for the best price. More
by luis007
November 01, 2015
Beyond Every Expectation!!! Andy Manahi redefines the role of automotive salesman. This was my first purchase from certified Benz and Beamer, but my eighth or ninth visit. Each t Andy Manahi redefines the role of automotive salesman. This was my first purchase from certified Benz and Beamer, but my eighth or ninth visit. Each time Andy has been patient, treated me respectfully and worked as hard as he could to put me in exactly the car I wanted. Even after he realized what a pain in the xxx customer I am, he still went above and beyond to find me exactly what I was looking for.. More
by The Saint
November 01, 2015
phenomenal experience Had the pleasure to work with Andy and other employees they were really good help and really know their stuff they were able to help me find the right Had the pleasure to work with Andy and other employees they were really good help and really know their stuff they were able to help me find the right car to give my dad for his birthday. More
by happysingh23
Employees Worked With
