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Certified Benz & Beemer

Scottsdale, AZ

4.9
14,178 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 14,178 reviews

September 29, 2015

Great experience I was a first time buyer at certified Benz and Beemer Travis was a great salesman and the process was excellent I got the price I wanted for my trade More

by Drew2377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Walters, Rocio Woodyard
September 28, 2015

was treated great. I was in and out in just a couple of hour Jamie treated me great and got me what I wanted fast. I am happy with my BMW man! It is getting a lot of looks and smiles. I got a good deal. More

by abdullevon11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 28, 2015

Comfortable/No Pressure Atmosphere Chris did not give me the full court press like I have experienced at other dealerships. Listened to my concerns and reassured me that the dealer woul More

by R. Marino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Beaman, Rocio Woodyard
September 27, 2015

Great Experience The original car I came to look at was not ready to view, but salesman Frank Blackwell advised me of a similar model available. What a great recommend More

by mystang1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed abdouni
September 27, 2015

Just bought my car today From CBB Chris was a thoughtful and helpful salesman. He really is an endearing and professional person. I enjoyed his dedication and ability to get the deal More

by Jefff63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed abdouni, Chris Beaman
September 27, 2015

Great value, no stress buy Huge indoor showroom (multiple stories!), transparent pricing, and great customer service made my trip to Benz and Beemer completely stress free. I th More

by JoeK_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed abdouni
September 26, 2015

outstanding, Frank Blackwell helped us from start to finish, From start to finish of buying our VW The sales person Frank Blackwell was outstanding and was with us all the way. In my life I owned about 20 new ca More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Reyes
September 25, 2015

Great Car and Salesman I came in on a Saturday night to look at vehicles and was assisted by Floyd Foster. He was extremely helpful and made the entire process quick and eas More

by ryanM35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Foster
September 23, 2015

Brian Sullivan; Service Advisor As always Brian Sullivan took care of my vehicle as well as made sure my girlfriend and I felt at home during our wait. We were in getting the car ser More

by steven.w.finn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
September 22, 2015

Really Lets start by stating that this review is for two parts, Sales and service. Sales, Travis has no idea what he is doing. I called about a car. he sta More

by Really
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Walters, Bryan Sullivan
Feb 09, 2016 -

Certified Benz & Beemer responded

Upon initially receiving this review, the General Manager for Certified Benz & Beemer ("CBB") responded privately to inquire further regarding this customer's negative experience. Unfortunately, the customer chose not to respond to the CBB's effort to discuss this further. While CBB did ultimately resolve this customer's issues, CBB is still disappointed and concerned when it receives reviews of this nature, especially when they apply to customer service issues. CBB was interested to hear more detail about the negative experience so it could use it to improve customer service with its sales department. In the meantime, CBB has used this review as a learning tool to help its sales department better understand and improve our customers' purchasing experience.

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