Certified Benz & Beemer
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Byron I purchased a 2009 Cadillac Escalade from Alex and Peter and they were so helpful and didn't talk down to me. They treated me as a friend and not a cu I purchased a 2009 Cadillac Escalade from Alex and Peter and they were so helpful and didn't talk down to me. They treated me as a friend and not a customer. I would recommend this deal and them to all my friends. More
I really tried to rate the dealer higher, but.. After putting a deposit down on a RV and making sure with numerous phone calls to the salesman that the vehicle would be ready to go mechanically and After putting a deposit down on a RV and making sure with numerous phone calls to the salesman that the vehicle would be ready to go mechanically and clean when I got there, since I was driving 330 miles, boy was I surprised. When I arrived the vehicle was still being washed and detailed, but there were numerous other mechanical issues that needed to be fixed that I was not made aware of. I was disappointed and surprised that this happened when after all, this was the owner of the dealership personal RV selling it through the dealership and thinking this was a plus and would have no issues. After waiting there 3 hours with the salesman trying to fix it, it was finally agreed that it needed to go into the shop for a more extensive inspection and repair and further cleaning. I also discovered the pictures advertised on the internet were not even current, and the miles were 4,000 more than advertised when I looked at the odometer. I will say the 3 sales people, Chris N, Lee and James V did all they could to help under the circumstances. I left that day very unhappy without the RV and had to drive another 330 miles back home with the hopes that we could resolve the mechanical issues that prevented me from buying the vehicle. After a few weeks Lee spoke with the owner and we finally all agreed on a solution that included repairs that needed to be done to the RV and another 2 weeks later I bought the RV. I think the owner gave this sale to the salespeople who had no business selling this vehicle when they had no knowledge of it inside and out, If not for Lee and Chris, I would have walked away. I am struggling to give the dealership 2 stars but Lee and Chris N deserve 4 stars for all their effort. More
Excellent experience on out-of-state purchase! CBB did an excellent job through the entire purchase process. I had all of my questions answered in a timely and professional manner, giving me full c CBB did an excellent job through the entire purchase process. I had all of my questions answered in a timely and professional manner, giving me full confidence when I purchased it. I worked primarily with Chris Beaman who was excellent to deal with, even putting in time on his days off to help me out. I bought the vehicle from Virginia and had it shipped out here from the dealership in Arizona. They made it very simple and worked around my schedule for delivery. I would certainly recommend them to anyone, even out-of-state buyers, and plan to use them again in the future. More
Easiest car purchase ever Andrew Manahl Was exceptional as he sold me my new vehicle. There was no pressure and he kept me informed through the entire deal. The dealership did Andrew Manahl Was exceptional as he sold me my new vehicle. There was no pressure and he kept me informed through the entire deal. The dealership did a great job on my trade and the price on my new car was unbeatable. Good job !! Thanks for the great customer service if your in the market please check out this dealership and ask for Andrew Manahl he will square you away More
Pleasurable It was such a pleasure not doing the old game of running back and forth to the back room. Chris was very helpful and went out of his way to make the t It was such a pleasure not doing the old game of running back and forth to the back room. Chris was very helpful and went out of his way to make the transaction go smoothly. Along with Mo the financial tech, the transaction took only a couple of hours. Thanks again for making buying a car hassle free. More
Great Service I needed to bring my Porsche Cayenne in for service due to an intermittent drive train clunk. Tyson set me up with a nice BMW loaner car while they di I needed to bring my Porsche Cayenne in for service due to an intermittent drive train clunk. Tyson set me up with a nice BMW loaner car while they diagnosed the problem. Initially they were unable to replicate the drive train clunk I was hearing. I even came in and and drove around the neighborhood with the mechanic trying to make it happen again. Of course it did not, as is the case when you want to show somebody something is wrong. Fortunately, Tyson remembered from his previous experience at a VW dealer that the Touareg and the Porsche Cayenne share the same drive train components and that the center drive shaft bearing support frequently failed on the Touareg causing a clunking noise. Sure enough, the mechanic was able to confirm this was the culprit. I was happy that the clunking mystery was solved and the mechanic was able to fix the problem. Tyson also gave me a discount on their "Royal Flush" fluid change and transmission service. Thanks Tyson! More
My Experience I would like to say that everyone at the dealership was great! A special shout out to Andy and Mo...2 top notch business men, that would be welcomed b I would like to say that everyone at the dealership was great! A special shout out to Andy and Mo...2 top notch business men, that would be welcomed by any business that looking to portray professionalism and customer service. Thanks again to the whole team @ Benz & Beemers!! :-) More
Great customer service! My buying process with Christipher Beaman was excellent. Knowledgeable and efficient- he was able to get us exactly what we needed and we were out t My buying process with Christipher Beaman was excellent. Knowledgeable and efficient- he was able to get us exactly what we needed and we were out the door with our new car! More
Excellent experience! The experience was extremely pleasant. Chris was great. He is extremely easy to work with. I would definitely go back to him for future business. The experience was extremely pleasant. Chris was great. He is extremely easy to work with. I would definitely go back to him for future business. More
easiest car buying experience ever! I called on a Monday and spoke tp Berrin already knowing exactly what I wanted thanks to a very easy to use website. I submitted my loan application I called on a Monday and spoke tp Berrin already knowing exactly what I wanted thanks to a very easy to use website. I submitted my loan application over the phone and details of my trade in. Took maybe fifteen minutes. Thirty minutes later received a call saying I was approved for the payment I wanted and car I wanted! Came in on Wednesday (that was when my schedule would permit) and did my test drive with Jeff and signed! No hiccups, No pressure, and they were very explicit about the terms of my loan. This is very important to me! I have a background in lending and great horror stories of dealerships housing over trends and rising the customer to commit to something they don't fully understand. Berrin was prompt and thorough, Jeff was friendly, professional and really down to earth, Chris was seamless and lastly Rocio explained all the details of the loan, etc. so well that I was never once hesitant! I bought my beautiful Mercedes-Benz and I did it with the best dealership I have every dealt with! More