Certified Benz & Beemer

Great time! I started this process with all my defenses up. My past experiences buying cars has been stressful to say the least, and I must say when arriving at C I started this process with all my defenses up. My past experiences buying cars has been stressful to say the least, and I must say when arriving at Certified Benz&Beemer my stress level was at an all time high. After seeing how they do business here and their demonstration of customer service is second to none. After doing business with CBB I am convinced regardless of price Certified Benz&Beemer will be my car dealer for life. More

They Care! I live in Palm Desert CA and purchased my 2013 BMW 650i from Certified Benz and Beemer in Scottsdale online with no hassle. Then had a friend deliver I live in Palm Desert CA and purchased my 2013 BMW 650i from Certified Benz and Beemer in Scottsdale online with no hassle. Then had a friend deliver it to me. I soon discovered that there was a mechanical issue that wasn't covered by the Manufacturer's warranty, and which I had to pay to have fixed. I sent the invoice to Certified B&B and they promptly sent me a check with an apology for overlooking the defect in the first place. Now that's customer service you don't see every day, particularly from used car dealers. Easy to deal with even from 200 miles away with great customer service; what more can you ask for? Thanks Certified B&B. More

Excellent customer service experience For a company that does not negotiate on price, you'd expect to pay a premium. Not so here though. Our salesman, Andy was dedicated and relentless i For a company that does not negotiate on price, you'd expect to pay a premium. Not so here though. Our salesman, Andy was dedicated and relentless in searching for the car we wanted. The finance manager, Tracey got us a better rate than even she thought possible. CBB Rocks! More

Straight forward First time buying a car from CB&B and it was a great experience. friendly and fast! and the Porsche looks awesome; give them a try. First time buying a car from CB&B and it was a great experience. friendly and fast! and the Porsche looks awesome; give them a try. More

Best Used Car Purchase Experience Buying from CBB was a pleasant and no nonsense experience, Harris, our sales rep, was extremely friendly knowledgeable and honest. He never pressured Buying from CBB was a pleasant and no nonsense experience, Harris, our sales rep, was extremely friendly knowledgeable and honest. He never pressured us and was a pleasure to work with. More

1st online car purchase! Seamless car buying experience. I recommend CBB to my friends and family after my initial car buying experience with them. Chris Beaman treated me with honesty and professionalism i I recommend CBB to my friends and family after my initial car buying experience with them. Chris Beaman treated me with honesty and professionalism in helping me get into the car that I wanted. I will keep coming back for more vehicles to add to the collection and will keep sending friends and family their way. I love my new car and thank CBB for making it happen. More

I wish all dealerships operated this way. Christopher was fabulous! Super sweet guy and very pleasant to talk with- no pressure which I appreciated. He answered all of my questions honestly Christopher was fabulous! Super sweet guy and very pleasant to talk with- no pressure which I appreciated. He answered all of my questions honestly and provided me with the information I needed to make my decision. More

Excellent Knowledge Base I purchased my older Mercedes on Ebay years ago from a Texas dealer and had a terrible experience. I recently had the opportunity to meet with Berrin I purchased my older Mercedes on Ebay years ago from a Texas dealer and had a terrible experience. I recently had the opportunity to meet with Berrin xxxxxx, from the Internet Department, for the purchase of my new Mercedes Benz and the trade in on my old Benz. I could not have been treated more professionally or with more kindness. Berrin was very knowledgeable about their product line and Mercedes values in general. I found him honest, straightforward, knowledgeable and a good communicator. He made the entire process very seamless and enjoyable. I would highly recommend him to any other working professional that values ethics, knowledge and honesty. Thank you Berrin. More

No pressure car sale. My husband was looking for a used vehicle for work and we located a low miles Scion Xb at this dealership through the USAA car buying service. I sent My husband was looking for a used vehicle for work and we located a low miles Scion Xb at this dealership through the USAA car buying service. I sent an e-mail and got a call back right away that same evening. We made arrangements to meet the next afternoon to inspect the vehicle and test drive it. The vehicle was in excellent shape, very clean, and had low miles. The price had dropped by $500 from the day before. Floyd Foster was great to work with! He had us test drive the vehicle and gave us the CarFax and a list of the vehicle features. He then inspected the vehicle we were thinking of trading in and gave us a very fair price for it. Floyd then ran the numbers based upon the rate for financing through USAA, the trade, plus our money down, so we had a very clear picture of what the monthly payments would be. There was absolutely no pressure to make a decision on the spot, so we left the dealership with the information provided. Later that same evening my husband decided he wanted to purchase the vehicle due to the offer on the trade and treatment received by Floyd. I called Floyd that evening and we met up the next afternoon to complete the transaction. Floyd met with us prior to going to the financing department. The financing department was also a no pressure experience. Travis went through the various options available for purchase such as extended warranties. Again, no pressure to buy anything extra. My husband quickly signed the paperwork prepared by Travis and we were done. Overall, it was a painless and stress free experience from start to finish. We are very pleased with our purchase and highly recommend Certified Benz & Beemer to everyone. More

Go see Danny Quintana!! Danny greeted me at the door with a handshake and a smile, making me comfortable upon walking on the lot. I started out working with another salesman Danny greeted me at the door with a handshake and a smile, making me comfortable upon walking on the lot. I started out working with another salesman who had left for the day and although it wasn't his deal, Danny went out of his way to get me the best deal possible all while being extremely honest and transparent. He bent over backwards to accommodate everything I asked for and was a true professional throughout the entire sales process. If you're looking for a new or used car, there isn't anyone else I'd recommend besides Danny Quintana. He'll be the first person I call when I'm ready to purchase another vehicle. Thanks Danny!! More