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Certified Benz & Beemer

Scottsdale, AZ

4.9
13,804 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 13,804 reviews

October 22, 2015

Suburban Travis was very helpful - from working out our trade-in to helping get the right financing to ensuring we had the vehicle we desired in a short time f More

by mulberryrob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Walters, Rocio Woodyard
October 22, 2015

2013 range rover envoque We had a wonderful experience with this dealership. We were pleasantly surprised at how accommodating Jeff was and he even delivered our car right to More

by brittney371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hallenbeck
October 20, 2015

Unsatisfied with CS, just want to purchase and get out!!! My salesperson didn't express much knowledge about the vehicle I was interested in even though I have called and made the appointment in advance about More

by sabrinale008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Trevor Gaiser, Tracey Weaver
Feb 09, 2016 -

Certified Benz & Beemer responded

Upon initially receiving this review, the General Manager for Certified Benz & Beemer ("CBB") responded privately to inquire further regarding this customer's negative experience. Unfortunately, the customer chose not to respond. CBB is very disappointed and concerned when it receives reviews of this nature, especially when they apply to customer service issues. CBB was interested to hear more detail about the negative experience so it could use it to improve customer service. In the meantime, CBB has used this review with its sales department as a learning tool to be more sensitive to their customers relative to the outside temperature.

October 20, 2015

Couldnt come together on the price!!!! I was trying to buy a VW with a salvage title and MY research was that the price should have been lower than the "up front" pricing that I was purpose More

by azcopper72
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Beaman
October 19, 2015

Perfect This was a seamless and painless transaction for an amazing car. Austin was helpful, professional, and thorough. I would definitely purchase another More

by stevens157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Weaver
October 19, 2015

Smooth and Easy - No Hassle Working with Certified Benz and Beemer was fantastic. Already had my eye on a certain truck, which i had found online, and after a quick test-drive w More

by jake0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mohamed abdouni, Rich Borman
October 17, 2015

2012 Chevy silverado Awesome truck I purchased from Chris Beaman at certified. Would buy or refer someone back there. Only thing I didn't like was that I traded my car in More

by Dlucas7l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Beaman
October 14, 2015

Great help from beginning to end Our trip started off with a surprise visit to the SUV side where I was killing some time waiting for our car to be fixed. During that time we were app More

by joannaromano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Beaman
October 14, 2015

Veterans don't buy from this place. I Purchased a 2009 Cadillac Escalade that I had seen on the Internet. I Started the deal with my salesmen David he sent me pictures and video of the v More

by gs79936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Manahl, Peter Williams
Nov 12, 2015 -

Certified Benz & Beemer responded

We did have an agreement with this customer that we would put the transportation charge into his contract and we would pay the transporter. The transport delivery company failed to pick up their check for payment in advance and mistakenly requested payment from the customer. We reimbursed the customer for the money that he had to pay for the delivery. The damage to the tire and the rim were not there prior to the sale and occurred as part of the transport. The information conveyed by the transport delivery company to the customer regarding this damage was false. As a result, we have terminated using this company for any future transport deliveries. Certified Benz & Beemer reimbursed the customer for the replacement of the tires. Ultimately, due to the customer’s dissatisfaction, Certified Benz & Beemer offered a FULL refund to the customer which he graciously accepted. Certified Benz & Beemer then had the vehicle shipped back at its expense. We strive for one hundred percent satisfaction and believe we have achieved this result by rescinding this transaction.

October 13, 2015

Friendly! Quick and easy- very little hassle I walked into CBB on a Friday afternoon, Jamie stepped right out on to the showroom floor and greeted me. I explained I was interested in buying a car More

by MoniLove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Trevor Gaiser, Rocio Woodyard
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