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Certified Benz & Beemer

Scottsdale, AZ

4.9
13,804 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 13,804 reviews

October 27, 2015

I'll be Back! Great experience at CBB! Very nice experience with Rich Kirch at CBB. Traded in my BMW X5 for a GL450. Straight forward pricing combined with a no-pressure sales environment More

by Cave Creeker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Weaver, Rich Kirch
October 26, 2015

Great experience at CBB Travis Walters was so wonderful to work with! I was a first time buyer who knew nothing about cars. I told Travis what I liked, and what my budget was More

by jeanette209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Walters
October 25, 2015

Andy was amazing Great service, low pressure sales, really cared about what I WANTED and listened to my wants and needs. If you go into this dealership, ask for Andy h More

by Jodi K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tracey Weaver
October 25, 2015

nice corvette I had been looking , passively , for a newer corvette when i found a very nice 2006 model at this dealer. But it was on the other side of the countr More

by Frosty03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lombardo, Jeff Hallenbeck
October 25, 2015

Great Job Chris Beaman was wonderful to work with. He was professional and sensitive to my needs. In addition Jeff Hallenbeck did a great job in communicating a More

by thomas85085
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hallenbeck, Chris Beaman
October 23, 2015

5 star customer service, goes above and beyond expectations Andy is most definitely the guy to see at this dealership. This guy goes out of his way to please a customer. We were very pleased with the car buying More

by shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 23, 2015

Vehicle purchase Excellent customer service, answered all questions and went out of their way to be helpful. Gavin was great! Tracey went above and beyond with the fi More

by Sjo25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Engle, Tracey Weaver, Rich Kirch
October 23, 2015

Purchase with my daughter My daughter needed a car quickly but was very undecided about what type to get. Frank was very patient and showed her several very different options. More

by cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 23, 2015

Beware on all fronts - personnel, and the actual vehicles Have purchased more than 70 cars...many high end like German brands and have assisted hundred of people in buying over a period of decades. This incl More

by GTO1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Rocio Woodyard
Nov 05, 2015 -

Certified Benz & Beemer responded

First, as the owner of Certified Benz & Beemer, I appreciate the feedback above. For some clarity, in this case, the customer changed his mind the day after purchasing the vehicle and did not take delivery of the vehicle. The customer requested that the sales transaction be rescinded on a Friday. Numerous attempts were made by representatives of Certified Benz & Beemer to reach the customer about the vehicle over the weekend but we were unsuccessful. When I received an email from the customer on Monday, I personally contacted the customer in an attempt resolve any outstanding issues regarding the vehicle. When the customer reaffirmed that he did not want to go forward with the transaction, I agreed to rescind the sale and refunded his down payment.

Nov 06, 2015 -

GTO1965 responded

The response simply isn't true. We went to Certified with the intention to purchase two vehicles. I, a cash buyer, and my son who makes six figures with a credit rating over 800. The issues was misrepresentation, fabrications, and the dealer's failures on may fronts which left questions in our minds. The original sales person I contacted with regard to a purchase left within a few days of my inquiry and no one followed up. The small deposit was only refunded when I wrote a letter with the proper legal language to both Bank of America fraud department and sent a separate letter to Jack Schneider, owner of CBB. Upon receipt of my letter Mr. Schneider called my son and stated that I "bullied" the dealer with the letters to BofA and to the owner of Certified Benz and Beemer. They have some very nice vehicles. Think of how bumbling they have to be to lose two sales due to ineptitude. My son has purchased elsewhere, and I found what I wanted from a private party.

October 22, 2015

Courtesy Service Visit Bryan Sullivan expertly reviewed the "bells and whistles" on my car. Had car inspected and deluxe car wash. Bryan is a treasurer. Best Service Ever! More

by BuddyBooy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
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