Certified Benz & Beemer
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 13,804 reviews
I'll be Back! Great experience at CBB! Very nice experience with Rich Kirch at CBB. Traded in my BMW X5 for a GL450. Straight forward pricing combined with a no-pressure sales environment Very nice experience with Rich Kirch at CBB. Traded in my BMW X5 for a GL450. Straight forward pricing combined with a no-pressure sales environment. Received a fair price for the trade and on purchase. Wonderful selection of high quality used vehicles. Tracey Weaver from the Finance department made the paperwork process straight-forward and painless. Strongly recommend CBB. More
Great experience at CBB Travis Walters was so wonderful to work with! I was a first time buyer who knew nothing about cars. I told Travis what I liked, and what my budget was Travis Walters was so wonderful to work with! I was a first time buyer who knew nothing about cars. I told Travis what I liked, and what my budget was he gave me options to choose from. He narrowed my options down to two gorgeous cars and he gave me honest advice on what would be the best option for me. He was so knowledgeable on all of the cars I was was interested in, and gave me so much information that I actually cared about and presented it in a way that I would understand. Such a great experience at certified benz and beemer, great prices and great cars! More
Andy was amazing Great service, low pressure sales, really cared about what I WANTED and listened to my wants and needs. If you go into this dealership, ask for Andy h Great service, low pressure sales, really cared about what I WANTED and listened to my wants and needs. If you go into this dealership, ask for Andy her was the best car salesman I have ever worked with period! Tracy in finance was so efficient! Quick, specific and not painful at all. Bonus-great personality! I am in the 40 something category female and have never had such a pleasant experience at a dealership as this one! More
nice corvette I had been looking , passively , for a newer corvette when i found a very nice 2006 model at this dealer. But it was on the other side of the countr I had been looking , passively , for a newer corvette when i found a very nice 2006 model at this dealer. But it was on the other side of the country , i live in Atlanta. I filled out the simple online form and submitted it. The next morning Jeff called me and answered my questions about the car , and there were many, im rather picky when it comes to cars. He then explained the buying process . I thought about it over night as i had never bought a car online before The next i gave them the info they needed and the next day they had set up good financing and i proceeded. I was going to be out of town later that week so they arranged shipping for the following week. When the car arrived it was exactly as the photos showed and as Jeff described. It was in prime condition ! The following day i let the chevy dealer look over the car . They did find two small repairs needed but in all they said it was in "fantastic condition". I contacted Jeff and by the end of the day Tony had called me and set up a plan to have the repairs made.! This dealer did what they said they would do, delivered a car that they accurately describe and stood by their warranty. I was very nervous sending this much money to someone for a car i hadn't even seen , but now that its here i am happy i did. Jeff is seriously concerned with making the customer happy . U can trust these guys. Frosty More
Great Job Chris Beaman was wonderful to work with. He was professional and sensitive to my needs. In addition Jeff Hallenbeck did a great job in communicating a Chris Beaman was wonderful to work with. He was professional and sensitive to my needs. In addition Jeff Hallenbeck did a great job in communicating and keeping me in the know. I would highly recommend CBB for any future needs/ More
5 star customer service, goes above and beyond expectations Andy is most definitely the guy to see at this dealership. This guy goes out of his way to please a customer. We were very pleased with the car buying Andy is most definitely the guy to see at this dealership. This guy goes out of his way to please a customer. We were very pleased with the car buying experience he provided us . This guy does things that no other sales person would just to make sure you stay happy . More
Vehicle purchase Excellent customer service, answered all questions and went out of their way to be helpful. Gavin was great! Tracey went above and beyond with the fi Excellent customer service, answered all questions and went out of their way to be helpful. Gavin was great! Tracey went above and beyond with the financing. Still think they should have delivered a vehicle with a full gas tank, my only complaint. More
Purchase with my daughter My daughter needed a car quickly but was very undecided about what type to get. Frank was very patient and showed her several very different options. My daughter needed a car quickly but was very undecided about what type to get. Frank was very patient and showed her several very different options. We were able to narrow it down quickly and I think she got a great car! The dealership was so helpful in negotiating issues with registration and moving to a different state. Great selection, I'll be back when I'm in the market for a new car. More
Beware on all fronts - personnel, and the actual vehicles Have purchased more than 70 cars...many high end like German brands and have assisted hundred of people in buying over a period of decades. This incl Have purchased more than 70 cars...many high end like German brands and have assisted hundred of people in buying over a period of decades. This includes assisting a buyer of a rare Ferrari at the Monterey Pebble Beach Concours d'Elegance. My experience with Certified Benz and Beemer included: 1. Unprofessional sales rep and an equally unprofessional manager named Lee Grubbs. 2. Tactics , comments, and lies I would have expected from a "buy here - pay here" low end used care lot in the seedy part of town but quite common throughout the Phoenix area due to the lack of governance of auto/truck sales operations in Arizona. 3. Inability to keep promised on work orders call "We Owe's" in the business. 4. Stronger interest in delivering the vehicle than making the customer have a solid buying experience. 5. Willingness to look you in the eye and tell you that any repair or work they perform in their own shop is only $200 no matter how insulting this may be to people who, in some cases, are far more educated and possess considerably more experience than this dealer's personnel. Does this mean that everyone will have a bad experience and that all of their vehicles come from a chop shop in Las Vegas, Texas, or Los Angeles? Of course not...but all of their cars should be a strong representation of quality and you cannot make them appear and run right upfront...then charge more and make them right. Encountered one professional at this dealer. Rocio Woodyard. Unfortunately she lacked the authority to allow the dealership to act in a professional manner. The others: Let me put it this way. For many years I ran agri businesses in California while working at NASA and other large technology organizations. Also was an award winning sports coach and competed in the Olympics in the 1964. Thus I am qualified to offer an opinion that I have professional concerns regarding some of their staff. That also includes the owner Jack Schneider. Bottom line is that all businesses that have procedural and operational issues are the fault of ownership and top management who either do not trust people to make business decisions or are afraid to. More
Courtesy Service Visit Bryan Sullivan expertly reviewed the "bells and whistles" on my car. Had car inspected and deluxe car wash. Bryan is a treasurer. Best Service Ever! Bryan Sullivan expertly reviewed the "bells and whistles" on my car. Had car inspected and deluxe car wash. Bryan is a treasurer. Best Service Ever! More