Certified Benz & Beemer

GREAT SERVICE Yesterday, I brought my 2008 Hummer H3, which I had purchased at this dealer in for service because the temperature gauge went dead and the check engi Yesterday, I brought my 2008 Hummer H3, which I had purchased at this dealer in for service because the temperature gauge went dead and the check engine light came on. Previously I had issues with the car when I first bought it and a 36000 m extended warranty, but no one really seemed to care about my issues. Except one guy....Trevor....I believe the used car sales manager not only took care of my issues but also gave me his personal cell number in case I had any more problems. Well last week I had an issue with the TPMS and called Trevor on his person phone. He told me what to do and it was handled. I had to pay for it out of my pocket but it was a sensor and sensor's are not covered, which I totally understood. So, on the way home from work yesterday, my check engine light comes on, the ACC OFF light comes on and my temperature gauge drops to not working. So, I get home I call Trevor and he puts me in touch with the service manager Tony Lombardo, who diagnosed the problem initially over the phone and told me to bring it in. I told him I was on my way and I would leave the car overnight and could I get a loaner in the meantime. He told me since my situation was an emergency I would be provided a loaner. He also told me he was leaving for the day, since it was close to closing, and to ask for Bryan. When I got there Bryan already had my loaner ready to go, was absolutely the most caring and understanding person I have ever encountered at a dealership service department, and told me they would look at it and give me a call in the morning to tell me what they found. Around 930 am I got a call from Bryan stating that it was in fact the thermostat just like Tony had said it probably was. So, he told me I could come by around 5pm to pick it up. I arrived around 445 and everything was ready and I was out of there in about 10 mins max. It was a seemless transaction and my Hummer seems to be running great. More

Great customer service. Worked with Travis Walters who provided great customer service. He wants the buyer to be totally satisfied with their "new" car even if it means find Worked with Travis Walters who provided great customer service. He wants the buyer to be totally satisfied with their "new" car even if it means finding it elsewhere. Hard to find dealers / salesman that put the customer #1 over the sale of a car that is not a match with their needs. Thanks Travis. More

Great purchasing experience Jeff Hallenbeck did a great job working with me to buy a 2014 corvette. He was very helpful to me as I was deciding on which vehicle to buy. There Jeff Hallenbeck did a great job working with me to buy a 2014 corvette. He was very helpful to me as I was deciding on which vehicle to buy. There was no sales pressure involved. I would highly recommend Jeff for a great buying experience More

Great Service, Great People! Easy. Very professional. Extremely helpful and friendly. Great service. Nico is incredible. I have never had such a positive experience at a dealershi Easy. Very professional. Extremely helpful and friendly. Great service. Nico is incredible. I have never had such a positive experience at a dealership. I would recommend this dealer for purchases. More

Excellent Service Richard Kirch was such a pleasure to work with, he made the purchase of our car a great experience. I would recommend this dealership to everyone. Richard Kirch was such a pleasure to work with, he made the purchase of our car a great experience. I would recommend this dealership to everyone. More

VERY HAPPY! Finding the car I wanted without having to drive all over the valley was a big reason I shopped the net and picked you first. Steve was very helpful i Finding the car I wanted without having to drive all over the valley was a big reason I shopped the net and picked you first. Steve was very helpful in making this happen. He had the car outside and ready for us to test drive when we got to the dealership. We liked the friendly environment and will recommend you to all our friends. More

Great Service In talking with Bryan I found him to very knowledgeable about my concerns and in fixing the problems that I had. I would recommend him and ask for him In talking with Bryan I found him to very knowledgeable about my concerns and in fixing the problems that I had. I would recommend him and ask for him to work on my car if I need it in the future. More

Chris is the best! We want to start off by first saying thank you to Chris. He was so helpful and willing to help us in any way possible. You made this experience so won We want to start off by first saying thank you to Chris. He was so helpful and willing to help us in any way possible. You made this experience so wonderful! Thank you for your patience and up front honesty. We have always been hesitant on used car dealerships, due to the stereo typing, We did not have that here with Chris or Mo( the financial guy). We truly felt no pressure to buy or look at a specific car. We will come back for another car if they are able to find what we are looking for. In addition, I really like to ability to hold the car for a small fee (I believe it is refundable, I know it is transferable towards the car purchase). The only thing i did not care for was when the costumer service gentleman called me. He had too many questions. I would prefer to only hear from the person I was working with, Chris. Thank you for your wonderful service Chris! Briana and Kyle More

Incredible Experience I have never had such a positive experience at a dealership. Jeff Hallenbeck helped me find the perfect car to fit my all my needs with an incredible I have never had such a positive experience at a dealership. Jeff Hallenbeck helped me find the perfect car to fit my all my needs with an incredible and supportive attitude. And finance was a comfortable and great experience with Mohamed Abdouni. After days of searching in tons of different dealerships, all i can say is I wish I went to Certified Benz and Beemer first to save me some time. The employees brightened my day and I could not be happier with my new vehicle! I definitely recommend coming here. More

Great Experience! Nico was friendly and professional from beginning to end! This was one of the easiest and fastest car buying experience I've ever had....I love my new Nico was friendly and professional from beginning to end! This was one of the easiest and fastest car buying experience I've ever had....I love my new E350! Would definitely do business again. More