Certified Benz & Beemer

Honest & Reputable dealer that stands behind their promise I recently moved here from Northern California and wanted to trade in my 2006 BMW 650 because i needed a vehicle that had more space and comfort for m I recently moved here from Northern California and wanted to trade in my 2006 BMW 650 because i needed a vehicle that had more space and comfort for my long commute and trips to SF Bay area. I searched cars.com and located a nice 2006 Mercedes E 350 located at Certified Benz and BMW in Scottsdale. I contacted this dealership and initially spoke to Mr. Frank Blackwell. When I arrived to view this vehicle, it was in pristine condition. During the purchase process, Mr Blackwell guaranteed that if anything goes wrong with the vehicle during the 1st ten days, the dealership will repair the issue or exchange a different vehicle. The next day, I decided to take this Mercedes for my trip to Northern California. The rear end started to make grinding noises when the vehicle is backing up or turning into a parking space.. I contacted Frank immediately and he scheduled an appointment right away to exchange for a new vehicle. This is very honorable on Frank's promise and the dealership! Kurt More

Over the top customer service! I found a beautiful Acura TL on autotrader and it was located at this dealership. I sent an email acquiring about the car and Jeff wrote back very qui I found a beautiful Acura TL on autotrader and it was located at this dealership. I sent an email acquiring about the car and Jeff wrote back very quickly and told me to come on in. I arrived and was greeted by Jeff. I had 3 young children and my sister with me so he was nice enough to pull the car up closer to me for convenience. After the test drive Jeff said that he would send me a proposal for a cash deal. Unfortunately we couldn't come to an agreement on the price (I was in a very tight budget). The amazing this about this is that Jeff and kept in touch to see how my car search was going and also ran a few Carfax reports for cars that I was looking at which saved me a lot of time and money. I am extremely grateful for his help and the help of his boss Peter. They have made my car search stress free even when I didn't do business with them. I am absolutely going purchase my next car here when I decide to up my budget. More

Great communication If you are interested in purchasing a high-end luxury vehicle, I would look here first. Samuel De Stefano is excellent on communication and listening If you are interested in purchasing a high-end luxury vehicle, I would look here first. Samuel De Stefano is excellent on communication and listening to the specific needs and concerns you have. He makes me confident in what he does! Thank you Sam for being awesome and making your customers feel welcomed. More

Best Experience Ever!! I want to thank everyone at CBB! This was truly the best car buying experience I have ever had. No Hassle, stress or pressure. Quick and very profess I want to thank everyone at CBB! This was truly the best car buying experience I have ever had. No Hassle, stress or pressure. Quick and very professional service. Everyone was so helpful and friendly. How buying a car should be! I can't wait to get our next car from them. Telling all my family and friends to contact them. A special thanks to my salesman Andy and Mo in finance!! More

No Games Frank was courteous, patient, and made sure to address and take care of our concerns. He was able to get us a great deal and is still in contact with Frank was courteous, patient, and made sure to address and take care of our concerns. He was able to get us a great deal and is still in contact with us to make sure we are happy with our purchase. Rocio with finance was also very patient and was extremely personable and helpful. I am very pleased with my experience and I will definitely come back for my next vehicle. More

Great Experience First off, I'm not a car guy. Second, I've never purchased a vehicle from an actual dealership. After weekends of searching for the perfect vehicle, d First off, I'm not a car guy. Second, I've never purchased a vehicle from an actual dealership. After weekends of searching for the perfect vehicle, dealing with shady individuals and generally feeling uneasy with the whole process of finding myself a new vehicle, I happened into Certified Benz and Beemer where I was greeted by a young man named Sam. He was so helpful in explaining the advantages of certain models over others and finding me a fit for my extremely tall frame. Thanks Sam! More

Excellent Customer Service & Best Price I've been in the market for a new Acura RL to replace my 2002 RL. When I saw a 2016 on their website and did comparison shopping and inventory, Certi I've been in the market for a new Acura RL to replace my 2002 RL. When I saw a 2016 on their website and did comparison shopping and inventory, Certified Benz & Beemer had exactly what I was looking for. Jamie was very courteous and constantly kept in communication in regards to when my financing was approved. I had not bought a car in 14 years and the buying experience was very easy going with no pressure to buy. More

Experience Had a great experience her. Everyone was friendly and smiled amd had amazing advice and extensive knowledge about a variety of the cars on the lot, it Had a great experience her. Everyone was friendly and smiled amd had amazing advice and extensive knowledge about a variety of the cars on the lot, it was super helpful in helping me decide the type of car I want. Definitely reccomend. More

Sales Recommendation for Samuel De Stafano Samuel De Stafano is the most courtesy, friendly, and knowledgeable salesman I have had to deal with in my search for a vehicle. I had a most enjoyab Samuel De Stafano is the most courtesy, friendly, and knowledgeable salesman I have had to deal with in my search for a vehicle. I had a most enjoyable experience in dealing with Mr. De Stafano. More

No nonsense After deciding the make and model I wanted, I reached out to the dealership to explore their inventory. Nico Cleary understood what I was looking for After deciding the make and model I wanted, I reached out to the dealership to explore their inventory. Nico Cleary understood what I was looking for, never tried to "sell" me on something else and worked within my budget. Nico addressed all of my questions and the ones that were directed toward another department he brought me to the individual in Finance and Service department. Every time I visited the dealership he respected my time and ended the conversations with, "let me know if you have any questions?" I felt very comfortable and truly enjoyed my car buying experience with Nico and the sales team at CBB. Overall a very professional team with a no pressure approach that respects the buyer and will address each concern/question with the highest priority. More