Century MINI

Awesome customer service Called a day ahead for service for my 2016 Convertible S first oil change had several times to choose from got it in the next day Bonnie was supper to Called a day ahead for service for my 2016 Convertible S first oil change had several times to choose from got it in the next day Bonnie was supper took time to explain the length of the service car was ready in reasonable amount of time. Will continue to travel 2 hrs for service until I can find a certified dealer in my area More

Hagen Shirley best service!!! I have 2009 Mini Cooper Convertible JCW, this the second time I need to use your service, and definitely this is the best experience I have with car m I have 2009 Mini Cooper Convertible JCW, this the second time I need to use your service, and definitely this is the best experience I have with car maintenance. Hagen understood my problem and solved it. I have a Porsche and Mercedez and the service I've received at Mini was by far better than my previous experience with other dealers. People make difference. Thank you Hagen. Moe De Castro More

Mini Cooper Countryman S repair I bought a used Mini Cooper Countryman S, and needed to get it checked and a game plan on PM (Preventive Maintenance) and you guys were awesome in fin I bought a used Mini Cooper Countryman S, and needed to get it checked and a game plan on PM (Preventive Maintenance) and you guys were awesome in finding some issues and getting them covered under warranty. What really impressed me was when I brought it in some minor repairs and your technicians quickly found that the oil pressure sensor was faulty and needed a new one... Bonnie was great in helping me run it through my 3rd party extended insurance and between us they took ownership and help pay for the $1200 repair which was mostly manual hours in removing parts and reassembly... I only paid the deductible and being on fixed income it was send by the River Gods (avvid WW kayaker humor)... Feel very comfortable with the whole crew and Hagen was a pleasure to bring in the Mini at first and helped me understand the ropes.... More

Hagen Shirley in the Service Department Hagen was excellent in both his warmth towards us and his vast knowledge of the Mini Cooper. I am a new owner of a pre owned 2012 Countrymen. Not onl Hagen was excellent in both his warmth towards us and his vast knowledge of the Mini Cooper. I am a new owner of a pre owned 2012 Countrymen. Not only did he help me on the day I was there, the very next day I called him on a question about the car's performance and he was "spot on" with the answer that alleviated my concerns. Well done, Hagen. More

Poor customer service Called to schedule an appointment at 8am and did not receive a call back. Had to make another call and then was to they only have 1 service advisor an Called to schedule an appointment at 8am and did not receive a call back. Had to make another call and then was to they only have 1 service advisor and it would be more than 5 days to get the vehicle in. Worst experience I have had and regret that I now have to drive to Charlotte just to get my mini serviced. Miss my dealership in Iowa. More