Century MINI

Great service timely manner. The wash could have been better. Apparently it was done in a hurry and no cleaning the windshield, it still had bug guts on it from the timely manner. The wash could have been better. Apparently it was done in a hurry and no cleaning the windshield, it still had bug guts on it from the trip to the dealership. More

Service review I had my 2012 Counrtman in for routine service oil change etc. As always, very satisfied with the service. Bonnie is an exceptional service adviso I had my 2012 Counrtman in for routine service oil change etc. As always, very satisfied with the service. Bonnie is an exceptional service advisor and always look forward to working with her. More

first class A great deal on trade and buy of used three year old mini s, with factory and extended service contract for about half the price of a new one. Thank y A great deal on trade and buy of used three year old mini s, with factory and extended service contract for about half the price of a new one. Thank you Chase and Angela for your professionalism and courtesy. More

Great Customer Service! The Century Mini Team are always friendly, courteous and provide excellent service. Bonnie is extremely nice and very good at what she does. Love them The Century Mini Team are always friendly, courteous and provide excellent service. Bonnie is extremely nice and very good at what she does. Love them! More

Great service Bonnie and the rest of the dealership were the absolute best at pleasing us for our service call. They were very helpful in resolving an additional is Bonnie and the rest of the dealership were the absolute best at pleasing us for our service call. They were very helpful in resolving an additional issue and in a timely manner. More

awesome customer service! The service department is outstanding! Bonnie is so nice and efficient to work with and keeps me posted on the repairs. She goes above and beyond. Mi The service department is outstanding! Bonnie is so nice and efficient to work with and keeps me posted on the repairs. She goes above and beyond. Mickey was so kind to shuttle me to and from work. I love this service department! More

How it Works for Me I worked with Ryan Lassiter and he was very helpful in answering all of my questions and sending me information about my choice for a Mini. Even thou I worked with Ryan Lassiter and he was very helpful in answering all of my questions and sending me information about my choice for a Mini. Even though we were not able to find exactly what in wanted, nevertheless it was a good experience for me and how lit was handled. I will come back the next time I am looking for a new car. More

Better off driving to Charlotte!! My girlfriend bought a car from these people and had to take it back for warranty work, they damaged a kickplate while doing the warranty work. She m My girlfriend bought a car from these people and had to take it back for warranty work, they damaged a kickplate while doing the warranty work. She made three trips after the scheduled warranty work before she finally got her car back and they did nothing to cover her time of over 6 1/2 to 7 hours or mileage which was over 350 miles not even fill her tank up with gas Bonnie and Jesse would not even answer the phone or return phone calls, this place is useless!! Oh I almost forgot the worst part, one of the three trips from Shelby to Greenville was because they asked her to bring the loaner car back because someone was interested in buying it. She even stopped and put gas in the xxxx thing!! More

Great service They went above and beyond fixing my car. Great service rep and A plus mechanic workmanship. My car had warranty work done to it plus extra, total bil They went above and beyond fixing my car. Great service rep and A plus mechanic workmanship. My car had warranty work done to it plus extra, total bill was almost $3k but what I owed was only $120. Haven't had my car run this great ever. More

Incompetence at it's best. Will never go back to Greenville We took our Mini in because the engine light was on for the 2nd time in a year. It coded as a loose gas cap. They claimed they replaced it but the eng We took our Mini in because the engine light was on for the 2nd time in a year. It coded as a loose gas cap. They claimed they replaced it but the engine light was still on. Made another appointment to bring it back to leave it the next week when a loaner car was available. Got a call from Bonnie that the loaner was not available and would call when one was. She never called. I called and left messages several times a week for a month and she never called me back. At the end I was begging her to call me because the tag had expired, taxes were overdue and we had to pass inspection before we could renew the tag and pay the taxes. The car failed inspection because the engine light was on. I explained this to her in several of my messages. She ignored my pleas for help. So we take the car to Charlotte and guess what? It was the gas cap. They did not replace it like we were told. I don't know what you people are doing down there but you cost me 2 days work that I had to take off for nothing. You should either fire Bonnie or train her on how to return a phone call. She needs to learn that you never, under any circumstances, ignore a customer, and find mechanics who know how to actually repair the Minis. What we went through is totally unacceptable. In the future, we will go out of our way to Charlotte, where they actually know what they are doing and care about their customers. Century Mini Greenville FAILED!. More