
Century 3 Kia
West Mifflin, PA

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264 Reviews of Century 3 Kia
This place was just awful. I kept getting told that I didn't want a new car I wanted a used one. I was yelled at and asked why I wanted my father there before signing any paper work (I am a 22 year old f didn't want a new car I wanted a used one. I was yelled at and asked why I wanted my father there before signing any paper work (I am a 22 year old female, excuse me for not wanting to get screwed over). Ray said at one point to my boyfriend it was "because she's a woman." I was yelled and and kept getting told to take the kia soul out for the day and bring it back in the evening even though I said multiple times I was not comfortable doing that. When he ran the prices he wanted 200 more dollars a month on the same payment plan and for the exact same car I got from another dealer. When the "manager" Nick came over to talk to me and ask what was going on and I explained he started yelling so I left. he followed my boyfriend to my car despite seeing that I was extremely angry and in tears at this point. He started pounding on my car window (a huge no no) and yelling at me and calling me the wrong name. I told him to back off and drove off. They called my phone about 5 minutes later because I did not realize that I had left my registration as they had walked off with it, and asked if I would like to come get my registration or if I wanted them to rip it up and throw it away. My boyfriend ran in to get it and Ray leaned on my car and told my boyfriend its why men should be the ones buying cars and he didn't mean to offend me, and my registration card was ripped when i received it back. I would not recommend this place to my worst enemy as I have never been so disrespected by anyone in my entire life. I bought the car I was looking at 2 hours later. If they would have been respectful they would have made a sale today. The staff definitely needs some customer service training. More
i was there a very long time. they would not let me leave. (not Physicaly) let me ask you this what would it take to earn my business. how about selling me a car based on the selling price, not based o leave. (not Physicaly) let me ask you this what would it take to earn my business. how about selling me a car based on the selling price, not based on the monthly payment. if i get you this monthly payment will you buy this car. i ask what is the sales price, i don't know. what is the interest rate, that has not been determined. my sales person would run every time i ask a question to a manager and come back with an answer. the saleman passed me off to a manager or closer. it is his job to close the deal. he was worse than the salesperson. everything and i mean everything was about payment not the price of the car. when a deal was struck i realized i am paying window price, there is no mark up on kia? there is a rebate but that was already factored in the selling price, in other words they keep it, there is a add on like after the car sale fee 300+ and document fee 200+ this one they all have. (maybe not as high) after 4 hours of the worst experence i have ever had in buying a car i went home with out a new car. More
I had a fantastic experience buying a 2011 Kia Optima at Century 3 KIA. I had a great salesman JIm Sicuro who was extremely helpful and did everything possible to ensure I was driving home in a brand new KI Century 3 KIA. I had a great salesman JIm Sicuro who was extremely helpful and did everything possible to ensure I was driving home in a brand new KIA. I had great help and service throughout my visits and finalizing paperwork. The sales staff is extremely helpful and outgoing. I would absolutely go back to purchase another vehicle from Century 3 KIA and I would recommend this dealership to friends and family! More
I came to Kia looking for a new Sorento. I met Ray Schwartz. This guy is a complete stereotype of a used car sales man. Liar,cheat,and very misleading. First,he treated me like I could not even buy a Schwartz. This guy is a complete stereotype of a used car sales man. Liar,cheat,and very misleading. First,he treated me like I could not even buy a car,and wanted me to fill out a credit application as soon as I got there. Secondly,he would not let me look at the cars I wanted too assuming that they were out of my price range I guess. And third, when it came down to price he would not even work with me at all or negotiate until they did run my credit and found out that I could buy a new car. Funny how that works huh? I felt so disrespected that I knew right away that I would not do business with Ray. Also,I swear he could not keep his eyes off of my Fiance. He creeped her out by staring at her and made us very uncomfortable. The dealership was not all that bad,but this guy ruined are car buying experience for sure. Needless to say,we did not purchase from them and went to Monroeville Kia and purchased a new 2011 Kia Sorento. It was easy because I used their numbers they gave me to negotiate an even better deal. LOL! I would not recommend this dealer and certainly not Ray. More