Genesis of Monroeville

Chris and Wendy really went above and beyond for my last two service issues. They put me in a loaner even though I was out of warranty and worked closely with my extended warranty company so that I didn't h two service issues. They put me in a loaner even though I was out of warranty and worked closely with my extended warranty company so that I didn't have any additional out of pocket expenses. This wasn't the case at the closest Genesis dealer. I'm from Butler and drive the extra miles to get the white glove service that was provided. Do yourself a favor and go the distance with them. It's worth the drive! More

Great staff, friendly, knowledgable, helpful, willing to go the extra mile to find our car, go the extra mile to find our car, More

Chris has been awesome to work regarding G90. Timely updates and working with the warranty company for parts approval have been great. I look forward to the actual move of the Bowser Genesis se Timely updates and working with the warranty company for parts approval have been great. I look forward to the actual move of the Bowser Genesis service including Chris to the new Monroeville location so they can become the home base for servicing me and my wife's Genesis. More

James was positive, no pressure, very knowledgeable about the vehicle, and accommodating. He worked hard to craft a lease that would work for me, and gave me options on vehicles and packages that would get the vehicle, and accommodating. He worked hard to craft a lease that would work for me, and gave me options on vehicles and packages that would get me there. He has a great future in sales and management, and is a great representative of the Bowser organization. I ultimately acquired a GV80 and with the service that James promised -- and accessibility for continued lessons on how the take advantage of all the features of this vehicle -- I am a very content customer and driver of a Genesis. More

jim was my advisor and he was very friendly and helpful. I went in for a oil change and tire rotation I went in for a oil change and tire rotation More

Knowledgable understanding helpful and fully engaged. Very positive experience before and after the sale. Great follow-up Very positive experience before and after the sale. Great follow-up More

I was extremely pleased with my Genesis of Monroeville experience. The staff was professional and friendly. The entire process was relatively smooth. experience. The staff was professional and friendly. The entire process was relatively smooth. More

I want to give a shout-out to Chris and the service team at Bowser Genesis for the spark plug replacement and oil change on my vehicle. The service was smooth, professional, and clearly done with attention at Bowser Genesis for the spark plug replacement and oil change on my vehicle. The service was smooth, professional, and clearly done with attention to detail. My car runs noticeably better, and I appreciate that everything was explained clearly without any pressure or upselling. It’s refreshing to deal with a service department that’s both knowledgeable and transparent. Chris runs a great department — you can tell the team takes pride in their work. I’ll definitely be returning for future maintenance and service needs. More

Always professional, timely reliable service, wait times are reasonable. I always Recommend to family and friends. are reasonable. I always Recommend to family and friends. More

Brought my car in for service and the technician found a rodent had chewed my wiring harness. The crew was excellent in helping me arrange a rental with my insurance company. rodent had chewed my wiring harness. The crew was excellent in helping me arrange a rental with my insurance company. More