Century 3 Kia

The process was easy and straight forward. I was in and out in no time at all. I also got a great deal on my trade. out in no time at all. I also got a great deal on my trade. More

Honestly, my first impression was, ok, crazy antics in the showroom (balloons, stuffed animals, money machine, energetic sales people, etc), I figured "ok great, another typical car dealer. Ugh. I hav the showroom (balloons, stuffed animals, money machine, energetic sales people, etc), I figured "ok great, another typical car dealer. Ugh. I have to say though, I was greeted outside the showroom by Emanuel and from that moment on it felt like anything but the typical experience. I had spoke to Dana on the phone before arriving, and she instructed me to see the manager, Rich Ward. He was kind of busy with some other customers, but he took a moment out of his time to shake my hand, introduce himself, and explain that he would have Emanuel show me any vehicle I wished to look at (not like other dealers that tried to FORCE me into what THEY wanted me to buy), and Rich would work all the numbers for me personally. Hmm... ok, I'll go along with it...for now, I thought. So Emanuel and I sit down and talk for a little bit, very nice and funny young man. I explained to him that I could afford no more than $300 a month and I wanted a Kia Sorento, I had a little cash down too and an old xxxxx. Isuzu for a trade in. Emanuel showed me all the options on various trim levels of the Sorento, and even showed me the used Sorentos they had there, like 10! All the other dealers I shopped at basically picked out a car, showed it to me, and then wanted to start working on payments, even before I drove it! Emanuel however even offered to let me and my girlfriend take the car for the night, just to make sure it's what we wanted before we talked the numbers game. Wow. Probably part of the reason I'm even writing this review. So different from the normal bully car dealerships I have been to this week. So , long story short, I picked out a mid level model, not all the bells and whistles, I don't need them, but enough that I felt comfortable with the car, and they even had the color I wanted too! Dark cherry, with a black interior. Now the hard part I was thinking. Nope. To my surprise Emanuel took down my offer, what I wanted as cash down, what I wanted for my trade in, and my monthly payments, (I had told him $300, knowing from other dealers I'd been too that it would probably be much higher). He said he was going to talk to Rich and he'd be back, but offered me a water and we were by the Tv, they have a bunch in the showroom, a big plus. I waited for the typical, no money for my old car, wayyyyy to much money down, and a payment that I could buy a BMW for. 5 Minutes go by, Emanuel comes back with 2 options for me, a purchase, a little higher than I wanted to be, and a lease option a little lower than the 300/mo. I didn't want a lease, asked him about the buy - what was the rate, what was my car worth, etc. I couldn't believe it - He called Rich up on the phone and Rich told him EVERY number I wanted to know. I was happy with the trade in, more than happy actually, it truly was a xxxxx :). But the APR was higher than I wanted. Well duh, they hadn't even run my credit, it's good (lot of hard work but finally got all this college debt paid down). After running my credit the payment dropped $20, $309 a month for a brand new Sorento! I was thrilled. So much easier, and MUCH MUCH lower than Jim Snorkey quoted me (don't advise that place - see future review). Emanuel and I shook hands, he paged everyone to thank me, and the whole place went crazy, sirens and lights, people came up to shake my hand. Just a really fun, not to mention rewarding (loving my car) experience. I went into the finance manager Josh, I think, nice as well, went over all my options, showed me how the interest breaks down in my peyment, and offered me extra coverages (I got GAP protection, it's a must - google it. My dad told me a horror story his friend had with out the Gap protection) When I was leaving Rich the manager thanked me for my purchase, my girlfriend got to take home a stuffed xxxxxx - giant stuffed animal, and she lovesssssss xxxxxxx, AND i got to go in their Money Machine! So fun, I only got $36 bucs, but just totally topped off a great time. I normally wouldn't write a review unless I absolutely hated it, or I was like mislead about what I'd find at the store. Have to say I will tell EVERYONE i know where I bought my Kia, and recommend Century III Kia to anyone. Love my car, Rich and Emanuel did a great job. Not your typical car dealer, no way. Awesome! More

They took advantage of a first time buyer way over charged me rushed me through everything do not ever go there go to Jim shorkey way better century3 are ignorant unprofessional crooks charged me rushed me through everything do not ever go there go to Jim shorkey way better century3 are ignorant unprofessional crooks More

I made an advance appointment to look at a car. I came 25 miles and coordinated with my spouse to meet so we could take a test ride together. Not only did they not have the car when we got there, they didn' miles and coordinated with my spouse to meet so we could take a test ride together. Not only did they not have the car when we got there, they didn't even know where it was. I set up the appointment the day before AND called them the same day to ask a question about the interior (leather or cloth) so as not to waste my time if it was not what I wanted. Then I called AGAIN outbid complete consideration to adjust my appointment time a half-hour earlier in case Paul had other customers. I was not shown the same consideration. It was bait and switch and complete disregard for my time which I do not have to waste. The salesman Pail assigned to us had no idea what was not friendly was pushy about other types of cars and then Paul had some lame excuse why the car wasn't there. I wouldn't recommend this dealer to anyone. I subsequently went to another dealership and bought a car 3 hours later. The experience was night and day. Professionalism and respect go a long way. I cannot say the same for Century III Kia. I should have been tipped-off by the pokemon-decor. There are WAY too many other dealers out there people! Don't use this one! More

Me & my husband went to purchase either a new or used car from here & the experience was just awful !!!!!!!!!!!!!! They refused to tell us how much vehicles were , How much our loan was . They changed th car from here & the experience was just awful !!!!!!!!!!!!!! They refused to tell us how much vehicles were , How much our loan was . They changed the down payment at least 3 times the price kept going up & up . Travis showed up 1 car it was a Ford Focus , There were several things wrong with it doors wouldn't open , the gears stayed in park even though it was in drive etc . We left & went to Jim Shorkey Kia in North Huntingdon needless to say their service is 10000000 times better More

Basically, I bought a used car from them. I found out 3 days later the car had never had its initial inspection from when they brought the car into their showroom, so they let me drive off the lot in a bro days later the car had never had its initial inspection from when they brought the car into their showroom, so they let me drive off the lot in a broken car, i found out that i had to have the the entire car fixed, including a specialized part for the alignment. it took them a week and a half to do all of that, they never gave me any phone calls to update me or let me know about anything and every time i called they kept cutting me off and saying that they would call me when it was done... well. the car was done for 4 days before i found out because I CALLED THEM! now i'm in the midst of having my car fixed through them, and found out that my catalytic converter went, and also found out that i still had the original GM warranty that covered it for 80K miles. My cars moving between Century 3 Kia, Chevy, and Bowser on clairton blvd. and nobody has my car, or knows where it is. and wont give me any information on when it will be done or how much it will cost in total... Basically, if you have a choice go somewhere else, I wish I would've gone somewhere else... More

This place is ridiculous. Long story short, they cannot be trusted with your money (or with anything else, for that matter). I went to buy a car from them on a Saturday an urgent basis, and was assured be trusted with your money (or with anything else, for that matter). I went to buy a car from them on a Saturday an urgent basis, and was assured that the car would most likely be there by Monday (Tuesday at the latest). They had a specific car for me -- they had me sign paperwork for a car with a specific VIN. And then, on Monday I learned that not only would the car not be there, the car was "lost in transit" somewhere and that they had (without so much as consulting me) switched me without my permission to another car (albeit of the same model and trim) from elsewhere. Now they say they can "guarantee" the car on Tuesday. I don't buy it. This is, at best, a breach of trust (and a breach of contract at worst). Why was I never consulted about this? Why was I only told about this after the fact? After speaking with the salesperson from whom I'd bought the car as well as her manager, I found out that they were simply content to point out that I'd signed the papers to buy the car -- no effort to try to make things right, no effort to do anything to understand why I had no trust in them anymore. I have since filed a formal complaint against them with Kia USA. Thanks to Century III Kia's buffoonery, I will never be buying a car from Kia again -- and I will urge friends and family to take a similar course of action. More

Laurie Ann Bonine was very professional in her explanation of each vehicle. She was very helpful and patient. I will return and recommend this dealership to others. -Rob explanation of each vehicle. She was very helpful and patient. I will return and recommend this dealership to others. -Rob More

Troy was very professional and helpful to me especially when i needed to rent a car. He was accommodating with my rental and he was great when I got the Optima. Would go back. when i needed to rent a car. He was accommodating with my rental and he was great when I got the Optima. Would go back. More

I was out at the store for about 2 ½ hours. It took a little bit of time for them to go over all of the features of the vehicle and the financing terms, but they were able to answer all of my questions a little bit of time for them to go over all of the features of the vehicle and the financing terms, but they were able to answer all of my questions without giving me the run around. I’ve never seen a store that busy. It was kind of like the show King of Cars with people everywhere and a big party type of atmosphere. Everyone was pretty friendly and my salesman did an awesome job. Overall I was pretty impressed and would definitely recommend this place to anyone looking for a new Kia. Thanks again for all the help Sam. More