Century 3 Kia

They took advantage of a first time buyer way over charged me rushed me through everything do not ever go there go to Jim shorkey way better century3 are ignorant unprofessional crooks charged me rushed me through everything do not ever go there go to Jim shorkey way better century3 are ignorant unprofessional crooks More

I made an advance appointment to look at a car. I came 25 miles and coordinated with my spouse to meet so we could take a test ride together. Not only did they not have the car when we got there, they didn' miles and coordinated with my spouse to meet so we could take a test ride together. Not only did they not have the car when we got there, they didn't even know where it was. I set up the appointment the day before AND called them the same day to ask a question about the interior (leather or cloth) so as not to waste my time if it was not what I wanted. Then I called AGAIN outbid complete consideration to adjust my appointment time a half-hour earlier in case Paul had other customers. I was not shown the same consideration. It was bait and switch and complete disregard for my time which I do not have to waste. The salesman Pail assigned to us had no idea what was not friendly was pushy about other types of cars and then Paul had some lame excuse why the car wasn't there. I wouldn't recommend this dealer to anyone. I subsequently went to another dealership and bought a car 3 hours later. The experience was night and day. Professionalism and respect go a long way. I cannot say the same for Century III Kia. I should have been tipped-off by the pokemon-decor. There are WAY too many other dealers out there people! Don't use this one! More

Me & my husband went to purchase either a new or used car from here & the experience was just awful !!!!!!!!!!!!!! They refused to tell us how much vehicles were , How much our loan was . They changed th car from here & the experience was just awful !!!!!!!!!!!!!! They refused to tell us how much vehicles were , How much our loan was . They changed the down payment at least 3 times the price kept going up & up . Travis showed up 1 car it was a Ford Focus , There were several things wrong with it doors wouldn't open , the gears stayed in park even though it was in drive etc . We left & went to Jim Shorkey Kia in North Huntingdon needless to say their service is 10000000 times better More

Basically, I bought a used car from them. I found out 3 days later the car had never had its initial inspection from when they brought the car into their showroom, so they let me drive off the lot in a bro days later the car had never had its initial inspection from when they brought the car into their showroom, so they let me drive off the lot in a broken car, i found out that i had to have the the entire car fixed, including a specialized part for the alignment. it took them a week and a half to do all of that, they never gave me any phone calls to update me or let me know about anything and every time i called they kept cutting me off and saying that they would call me when it was done... well. the car was done for 4 days before i found out because I CALLED THEM! now i'm in the midst of having my car fixed through them, and found out that my catalytic converter went, and also found out that i still had the original GM warranty that covered it for 80K miles. My cars moving between Century 3 Kia, Chevy, and Bowser on clairton blvd. and nobody has my car, or knows where it is. and wont give me any information on when it will be done or how much it will cost in total... Basically, if you have a choice go somewhere else, I wish I would've gone somewhere else... More

This place is ridiculous. Long story short, they cannot be trusted with your money (or with anything else, for that matter). I went to buy a car from them on a Saturday an urgent basis, and was assured be trusted with your money (or with anything else, for that matter). I went to buy a car from them on a Saturday an urgent basis, and was assured that the car would most likely be there by Monday (Tuesday at the latest). They had a specific car for me -- they had me sign paperwork for a car with a specific VIN. And then, on Monday I learned that not only would the car not be there, the car was "lost in transit" somewhere and that they had (without so much as consulting me) switched me without my permission to another car (albeit of the same model and trim) from elsewhere. Now they say they can "guarantee" the car on Tuesday. I don't buy it. This is, at best, a breach of trust (and a breach of contract at worst). Why was I never consulted about this? Why was I only told about this after the fact? After speaking with the salesperson from whom I'd bought the car as well as her manager, I found out that they were simply content to point out that I'd signed the papers to buy the car -- no effort to try to make things right, no effort to do anything to understand why I had no trust in them anymore. I have since filed a formal complaint against them with Kia USA. Thanks to Century III Kia's buffoonery, I will never be buying a car from Kia again -- and I will urge friends and family to take a similar course of action. More

Laurie Ann Bonine was very professional in her explanation of each vehicle. She was very helpful and patient. I will return and recommend this dealership to others. -Rob explanation of each vehicle. She was very helpful and patient. I will return and recommend this dealership to others. -Rob More

Troy was very professional and helpful to me especially when i needed to rent a car. He was accommodating with my rental and he was great when I got the Optima. Would go back. when i needed to rent a car. He was accommodating with my rental and he was great when I got the Optima. Would go back. More

I was out at the store for about 2 ½ hours. It took a little bit of time for them to go over all of the features of the vehicle and the financing terms, but they were able to answer all of my questions a little bit of time for them to go over all of the features of the vehicle and the financing terms, but they were able to answer all of my questions without giving me the run around. I’ve never seen a store that busy. It was kind of like the show King of Cars with people everywhere and a big party type of atmosphere. Everyone was pretty friendly and my salesman did an awesome job. Overall I was pretty impressed and would definitely recommend this place to anyone looking for a new Kia. Thanks again for all the help Sam. More

Had to visit this place 4 times to take care of the paperwork, it has taken over a month to take care of sending in the paperwork, some of the people there don't have the consideration to return pho paperwork, it has taken over a month to take care of sending in the paperwork, some of the people there don't have the consideration to return phone calls, it has been over a month waiting for a plate, and we have not yet received it, Century Kia tells us that the paperwork is in processing, and Penn Dot tells us that they know nothing about the paperwork in processing!!! More

bought ford expoler March 06,2012 from don shock Said it need 2,000 dollars in repairs after the purchase,but don't know excact what the repairs that were need was. was pormised that my son and I would have need 2,000 dollars in repairs after the purchase,but don't know excact what the repairs that were need was. was pormised that my son and I would have the vhicle by thursday March 08,then it wouldn't be ready until saturday March10. Called on saturday don said it would'nt be ready until monday or tuesday . the when i question him he said that i was yelling at him on the phone and hung up called back 3 times berfore he would answer it agian the hung up a 2 time. called paul talk to him. really to seen that this practice was ok to act this way for his sales person and dealership,to act this way toward a former customer and his family menber David Kohan More