Cedar Rapids Toyota

Quick and easy purchase Great experience. Alan was the man on my out of state purchase. Picked me up at airport. Wendy closed the deal quickly. Thanks for taking care of me. Great experience. Alan was the man on my out of state purchase. Picked me up at airport. Wendy closed the deal quickly. Thanks for taking care of me. More

Cedar Rapids Toyota is like family BETHANY BEHRLE - I cannot praise Bethany enough for all that she had done to make this experience of buying a new car, hands down, the best one I have BETHANY BEHRLE - I cannot praise Bethany enough for all that she had done to make this experience of buying a new car, hands down, the best one I have ever had. She took the time to talk with me about what I was looking for and was able to point out the pros and cons of the different vehicles I was interested in regarding how they would or would not meet what I was looking for. Ultimately I decided upon a 2019 RAV4 Hybrid. And this vehicle meets all of my needs. There was absolutely no pressure and Bethany allowed me to set the pace regarding making a decision regarding everything. She answered every question honestly and was tactful when the answer wasn't necessarily what I was hoping to hear. But it was the "no bull" approach that I appreciated and helps me feel the most confident in the decision I have made regarding choosing the RAV4 Hybrid. Bethany is a superstar! JUSTIN HESS - When Bethany wasn't able to go on a test drive with me (she needed to finish up with another customer) Justin Hess stepped up. His approach was the same - honest. I knew he was busy but at no time did I feel I was an inconvenience to him. And at other times when I was working with Bethany, he would stop by to say, "Hi" and see how I was doing. I felt he genuinely cared. CURT WIEDEMEIER - Curt worked with me for financing. Another superstar! He walked me through everything and made sure I understood all of the various programs and warranties (reinforcing what Bethany had talked with me about). At no time did I feel any pressure and his years of experience really was evident in the time and consideration he gave me in going through the "paperwork" to make it as painless and understandable as possible. Thanks again, Curt! JOHN NUS - As a former Navy member, I honestly believe that the effectiveness and reputation of a command is a direct reflection of the commanding officer. I commend John for surrounding himself with individuals who care about the customer first and strive for excellence in customer service. I knew John and his family from many, many years ago and he carries the values and sense of family with Cedar Rapids Toyota he had back then. I wasn't aware he was the sales manager and when I met him near the end of the 1st day I was there, it all made sense regarding why everyone I came in contact with were so fantastic. He has the respect and loyalty of everyone I worked with and I appreciated that. Thank you again to Bethany, Justin, Curt, and John for what was a great experience. You have a customer for life!! More

Friendly, helpful, and NOT PUSHY Alan and Michael were professional, courteous, and helped me find the perfect vehicle for us. Alan took the time to help me get my phone connected to Alan and Michael were professional, courteous, and helped me find the perfect vehicle for us. Alan took the time to help me get my phone connected to the vehicle and showed me how to use all the features. Michael has gone out of his way to make my remote start install convenient. Thank you to the entire Toyota staff... Looking at you Curt! More

Great experience working with Alan Alan was awesome through the entire process in lease of a RAV4 for our son. Alan was extremely responsive and flexible with our new vehicle sale. Curt Alan was awesome through the entire process in lease of a RAV4 for our son. Alan was extremely responsive and flexible with our new vehicle sale. Curt was extremely creative and diligent in working through some last minute changes on the financing of the vehicle. I would highly recommend Alan and Cedar Rapids Toyota. More

The Best! I was in the market for a quality used car with low miles. Danny Johnson found the perfect car for me at a great price. John, Mike and Curt were ver I was in the market for a quality used car with low miles. Danny Johnson found the perfect car for me at a great price. John, Mike and Curt were very helpful and answered ALL of my questions. Any time I had a question I could call the dealership or go there and they were available to help. This is a low-pressure/high customer service dealership. I would recommend Danny Johnson to anyone who would like to work with a knowledgeable, friendly car sales person. More

Awesome Service I found a 2017 Lexus RX 350 online. Sent an online inquiry around 9:30 am. Alan Makabi responded almost immediately. He took the time to take pictu I found a 2017 Lexus RX 350 online. Sent an online inquiry around 9:30 am. Alan Makabi responded almost immediately. He took the time to take pictures of vehicle outside and send to me. We drove up and arrived around 4:50 pm and test drove vehicle and purchased it. Wendy did our paperwork and we were on the road by 6:15 pm with our new suv. Alan was very nice, personable, knowledgable and not pushy at all. If all sales people were like him everyone would be buying cars like crazy! Wendy was awesome! Coolest desk ever. Like a smart board desk all the form were signed on a screen under the desktop. She was super down to earth like a cool family member. She had us on our way in no time flat. Love these 2 peeps! Great customer service! More

Extremely Helpful We were at an impasse on what to do with our lease. Get another Highlander. Buy it. Go with another brand. And when I thought I knew what I needed We were at an impasse on what to do with our lease. Get another Highlander. Buy it. Go with another brand. And when I thought I knew what I needed to know about leasing, I spoke with Terry and learned so much more. Terry was recommended to us by friends and we were glad we listened to them. Terry was very kind. Not pushy. Helpful on so many levels. We learned things about the new Highlander that were never explained with the Highlander we were turning in. Features we didn’t know either existed or what they were for. Very informative. Wendy in finance was helpful, fun to talk with and very down to earth. We would definitely come back and work with these folks again. Thank you!!! M&J More

New car !! Alan is awsome to work with . He asked what I wanted and found the perfect car for me . He had all the paperwork ready when I got there and is also ve Alan is awsome to work with . He asked what I wanted and found the perfect car for me . He had all the paperwork ready when I got there and is also very knowledgeable. Thank you very much Alan !! More

Great service and experience with Terry Great customer service and knowledge on my vehicle. Explained everything thoroughly and made sure to answer any questions or concerns. My experience Great customer service and knowledge on my vehicle. Explained everything thoroughly and made sure to answer any questions or concerns. My experience with Terry was great and really made me feel a part of the Toyota family. More

Just Perfect!! I would never go anywhere else. Terry answered all questions and walked us through everything. No surprises....made sure we were happy. Really took hi I would never go anywhere else. Terry answered all questions and walked us through everything. No surprises....made sure we were happy. Really took his time explaining things in detail to me. Up front and honest from the start and we worked together to make sure I was happy. 😊 I really liked Curt as well. They both were really honest and wanted to make sure we were happy. I'm impressed and would reccomend both of them from here on out. Thank you More