Cedar Rapids Toyota
Hiawatha, IA
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1,725 Reviews of Cedar Rapids Toyota
First time visit after e-mailing Tim Steel in the new car dealership service center. Tim recommended that I try the Quick Lube located at their used car dealership across the parking lot. I was able to dri dealership service center. Tim recommended that I try the Quick Lube located at their used car dealership across the parking lot. I was able to drive over on Saturday morning without an appointment and have my oil/filters changed and tire rotated. I was able to watch the Iowa Hawkeyes on TV while munching on fresh popcorn. Great first experience. More
Service date: 11/8/13 Air conditioner. On Sunday Afternoon I was driving and the door locks clicked, emergency flashers and dome light all went on. They did not want t turn off right away. I used th Afternoon I was driving and the door locks clicked, emergency flashers and dome light all went on. They did not want t turn off right away. I used the door lock on the drivers door to lock & Unlock several time - they finally went out. I am only mentioning this for the record in case it were to happen again or something similar. Thanks More
I loved the multi-point inspection. I found out that I had bad front brakes, two bad tires, and a license plate light that was out. Wow, I had no idea! I'll be back. By the way, Cedar Rapids Toyota has a had bad front brakes, two bad tires, and a license plate light that was out. Wow, I had no idea! I'll be back. By the way, Cedar Rapids Toyota has absolutely the BEST popcorn in town! More
What a fast, pleasant experience for me. I was very worried over my key fob not working. I was helped the minute I got there, assuring me that they would be able to help me. And they did. What a nic worried over my key fob not working. I was helped the minute I got there, assuring me that they would be able to help me. And they did. What a nice and professional worker. Really everyone was nice. I was not even done with a coffee when they had checked out my key issue and replaced the batteries in both car starters, fixed my (loose) headlight that I didn't even know was not working and informed me of a kind of recall on my car that I can come back for. I was told that is not serious but would be good to do anytime I want. Thank you all. Sincerely, Marilyn S. More
I have always been treated very well. The only mess up was the shuttle service forgot to pick me up at the end of the day. When I scheduled with the driver at Toyota in the morning he said he would pick was the shuttle service forgot to pick me up at the end of the day. When I scheduled with the driver at Toyota in the morning he said he would pick me up around 4 pm. I called at 4:15 and the driver I talked to said they did not have my name down at all. I was able to catch a ride from a friend at work. As far as price, work quality and customer care I am happy with all my experiences so far. More
We've taken our car to CR Toyota for service ever since purchasing our first new Avalon in 2006, and continue to do so with our 2013 Avalon Hybrid. The service team is always courteous, professional since purchasing our first new Avalon in 2006, and continue to do so with our 2013 Avalon Hybrid. The service team is always courteous, professional and friendly, drive-through service area is always clean and welcoming, and they offer a well-furnished pleasant waiting area. We have always been satisfied with both cost and quality of service at CR Toyota, and I recently decided to start taking my 2002 F-150 truck there for oil changes where the price is better than the Ford dealer. More
Everyone was very friendly and knowledgeable. Alan was easily accessible and helped us get right where we needed to for our budget. Kelly spent 45 minutes guiding us through all the features on our new ca easily accessible and helped us get right where we needed to for our budget. Kelly spent 45 minutes guiding us through all the features on our new car after we signed for it, even after an information-filled test drive. Curt made the paperwork a painless process. We definitely made the right decision sticking with Cedar Rapids Toyota and couldn't be happier! More
I thought Alan was super friendly and understanding of my needs for the Venza and really helpful in getting me into the car. Wendy was great at making the finances happen, it was a great and super easy exper needs for the Venza and really helpful in getting me into the car. Wendy was great at making the finances happen, it was a great and super easy experience. The great room with the massage chair as well as the childrens play area and TV made it really easy for my daughter (7) and I to wait on finances and such. An overall great experience. More
Alan has always treated my family and I with a courteous and friendly manner. He is very knowledgable and strives to provide the best service. and friendly manner. He is very knowledgable and strives to provide the best service. More
Alan made the experience so easy for both myself and my daughter. We have twin black Rav 4s. Love them and love the patience, and timeliness that Alan showed. I would absolutely reach out to him again a daughter. We have twin black Rav 4s. Love them and love the patience, and timeliness that Alan showed. I would absolutely reach out to him again and have already recommended him to others. Hope he is still at CR Toyota for my next car. More