Cedar Rapids Toyota

What a fast, pleasant experience for me. I was very worried over my key fob not working. I was helped the minute I got there, assuring me that they would be able to help me. And they did. What a nic worried over my key fob not working. I was helped the minute I got there, assuring me that they would be able to help me. And they did. What a nice and professional worker. Really everyone was nice. I was not even done with a coffee when they had checked out my key issue and replaced the batteries in both car starters, fixed my (loose) headlight that I didn't even know was not working and informed me of a kind of recall on my car that I can come back for. I was told that is not serious but would be good to do anytime I want. Thank you all. Sincerely, Marilyn S. More

I have always been treated very well. The only mess up was the shuttle service forgot to pick me up at the end of the day. When I scheduled with the driver at Toyota in the morning he said he would pick was the shuttle service forgot to pick me up at the end of the day. When I scheduled with the driver at Toyota in the morning he said he would pick me up around 4 pm. I called at 4:15 and the driver I talked to said they did not have my name down at all. I was able to catch a ride from a friend at work. As far as price, work quality and customer care I am happy with all my experiences so far. More

We've taken our car to CR Toyota for service ever since purchasing our first new Avalon in 2006, and continue to do so with our 2013 Avalon Hybrid. The service team is always courteous, professional since purchasing our first new Avalon in 2006, and continue to do so with our 2013 Avalon Hybrid. The service team is always courteous, professional and friendly, drive-through service area is always clean and welcoming, and they offer a well-furnished pleasant waiting area. We have always been satisfied with both cost and quality of service at CR Toyota, and I recently decided to start taking my 2002 F-150 truck there for oil changes where the price is better than the Ford dealer. More

Everyone was very friendly and knowledgeable. Alan was easily accessible and helped us get right where we needed to for our budget. Kelly spent 45 minutes guiding us through all the features on our new ca easily accessible and helped us get right where we needed to for our budget. Kelly spent 45 minutes guiding us through all the features on our new car after we signed for it, even after an information-filled test drive. Curt made the paperwork a painless process. We definitely made the right decision sticking with Cedar Rapids Toyota and couldn't be happier! More

I thought Alan was super friendly and understanding of my needs for the Venza and really helpful in getting me into the car. Wendy was great at making the finances happen, it was a great and super easy exper needs for the Venza and really helpful in getting me into the car. Wendy was great at making the finances happen, it was a great and super easy experience. The great room with the massage chair as well as the childrens play area and TV made it really easy for my daughter (7) and I to wait on finances and such. An overall great experience. More

Alan has always treated my family and I with a courteous and friendly manner. He is very knowledgable and strives to provide the best service. and friendly manner. He is very knowledgable and strives to provide the best service. More

Alan made the experience so easy for both myself and my daughter. We have twin black Rav 4s. Love them and love the patience, and timeliness that Alan showed. I would absolutely reach out to him again a daughter. We have twin black Rav 4s. Love them and love the patience, and timeliness that Alan showed. I would absolutely reach out to him again and have already recommended him to others. Hope he is still at CR Toyota for my next car. More

Overall wonderful experience. On a Saturday morning I accessed the web to get fair market trade-in value for our VW Jetta. I may have also indicated I was thinking about purchasing a Camry. Within a coup accessed the web to get fair market trade-in value for our VW Jetta. I may have also indicated I was thinking about purchasing a Camry. Within a couple hours of my inquiry, Alan Makabi called us to see how he could help in our search process. Since I had a salesperson's name, I decided to go take a look at what was on the lot. I was greeted at the door with a smile and the person called Alan to assist me. My experience from that point on: No sales pressure, a fair trade-in for our Jetta, a fair price for a Camry (without lots of haggling back and forth), straight forward financing and a training session on the features of our new car...all within 3 hours. What really put a smile on my face? When finished with the financing, we walked over to Alan's desk. Along with the keys to our new car was a package of Thanks-A-Lot cookies! Another great example of the "personal touch" experienced throughout the afternoon. A big thanks goes to all the members of the Cedar Rapids Toyota team! P.S. It's nice to be driving a Camry again. More

The guy can talk the talk but cant walk the walk. Everything that was promised never happened. Every time we talked to him we got a different story. Never did take care of our problems. Terrible expe Everything that was promised never happened. Every time we talked to him we got a different story. Never did take care of our problems. Terrible experience. More

I bought a car after being told by the salesman that it was a local trade and AWD. I require 4WD or AWD because of where I live. After all the contracts were signed I discovered that neither of the claims was a local trade and AWD. I require 4WD or AWD because of where I live. After all the contracts were signed I discovered that neither of the claims were true. After a year of trying to come to a solution (none of which were remotely close to a good deal)I was told to go ahead and file a complaint because they were done dealing with me. At this point I would be content if they would just purchase the vehicle back for what is owed on it. More