Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cedar Rapids Toyota
Hiawatha, IA
1,725 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,725 Reviews of Cedar Rapids Toyota
February 11, 2014
We have bought Toyotas since 1988 at Cedar Rapids Toyota. You have the choice to buy new vehicles at multiple dealerships but it is the great service that keeps us coming back to CR Toyota. Every time we s You have the choice to buy new vehicles at multiple dealerships but it is the great service that keeps us coming back to CR Toyota. Every time we schedule a service or call and ask for help, the service dept. does the job. We will continue to recommend your dealership for purchases and services every chance we get. You can be proud of all your exceptional employees!!!!!!!!!! Joe and Sharon Chiaramonte More
by dusty123
Employees Worked With
Jon Fridinger, Steve Lemke, J.D. Fagle, Gus England
February 10, 2014
Gus and Chris are always so friendly and attentive when I utilize the Quick Lube services! They always make me feel like my business if very much appreciated! Thanks for all you do! utilize the Quick Lube services! They always make me feel like my business if very much appreciated! Thanks for all you do! More
by shirleyharrison
Employees Worked With
Gus England, Chris Griswold
February 05, 2014
Made appointment for 2/4/14 to have my RAV4 diagnosed because the Service Engine,VSC, and 4 wheel lights were on. I requested that no work be done before calling me with a price and my approval I talked because the Service Engine,VSC, and 4 wheel lights were on. I requested that no work be done before calling me with a price and my approval I talked to Joe and was quoted the following prices 162 parts,50 for diagnostic and 176 for labor for a total of 388.0 I asked how long and was told it would be done by the time I got off work, so I gave my permission to repair at that cost. I go to pick up my RAV4 and am told that nothing has been done to the vehicle and I need a manifold. No call to tell me about additional cost, no work done on the vehicle and told that I wasn't supposed to be there until they call me and let me know the work was done. There is also a recall to be done and they didn't even do that when the vehicle in the shop.So I paid the charge for diagnostic to tell me what was wrong and got in my unrepaired RAV4 and left the dealership. More
by cathi56
Employees Worked With
Joe
January 27, 2014
Kory Tersinar was great to work with and helped us get a great car. Our only complaint was that the financing terms did not come out exactly how we would have liked since only one of us was able to be there great car. Our only complaint was that the financing terms did not come out exactly how we would have liked since only one of us was able to be there to sign for the loan that day. Wish we could have taken an extra couple of days to finalize so we could have gotten it the way we wanted. More
by dstrank
Employees Worked With
Kory Tersinar
January 27, 2014
Cedar Rapids Toyota sent me a reminder that I needed a 50,000 mile check on the 2010 Prius (purchased at CR Toyota) and included a 10% disount coupon. Using their web site i was able to set up the appoin 50,000 mile check on the 2010 Prius (purchased at CR Toyota) and included a 10% disount coupon. Using their web site i was able to set up the appointment for the 50,000 mile check and later change my appointment to include an oil change. When I arrived the friendly staff promptly checked me in and within an hour all of hte work was finished. The waiting room was clean and had fresh coffee, cookies, and pie! More
by bdrum
Employees Worked With
Steve Lemke
January 26, 2014
I was having problems getting my garage door to sync to my new 2014 Camry. Tim took time out of his day and came to my house and helped me figure it out! Thanks, Tim my new 2014 Camry. Tim took time out of his day and came to my house and helped me figure it out! Thanks, Tim More
by jhuntington
Employees Worked With
Tim Valentine
January 25, 2014
You can not ask for a better experience. No pressure bs, no games. Will be back when it's time for another vehicle.They are patient - I'd reccomend getting qualified, making a reasonable offer and if you do no games. Will be back when it's time for another vehicle.They are patient - I'd reccomend getting qualified, making a reasonable offer and if you don't think the vehicle will sell right away, come back the next day. If it's a reasonable offer to begin with, you'll get a good deal. More
by Maximustache
Employees Worked With
Alan Makabi Bill MacArthur , Alan Makabi
January 21, 2014
Very knowledgeable, very pleasant. Easy process. Friendly greeting. Quick service. Comfortable waiting area. Good refreshments. Clean restrooms. Could use a better assortment of magazines. Nic Friendly greeting. Quick service. Comfortable waiting area. Good refreshments. Clean restrooms. Could use a better assortment of magazines. Nice window to view the service area. More
by byanda
Employees Worked With
Chris Griswold
January 20, 2014
Alan was accessible and searched to answer our questions plus find a vehicle with the options we wanted. Closing was efficient and timely for us. plus find a vehicle with the options we wanted. Closing was efficient and timely for us. More
by mgmorton
Employees Worked With
Alan Makabi
January 18, 2014
Fast in, fast out, quality service. The waiting room is very well set up and the time goes by quickly. The technicians know what they are doing and all is explained quite clearly. very well set up and the time goes by quickly. The technicians know what they are doing and all is explained quite clearly. More
by bmaitland
Employees Worked With
Steve Lemke
