Cedar Rapids Toyota

Great Car Buying Experience I recently bought a RAV4 from Cedar Rapids Toyota and I am 100% satisfied with every step of the process. Salesperson Terry Helgeson is so knowledgea I recently bought a RAV4 from Cedar Rapids Toyota and I am 100% satisfied with every step of the process. Salesperson Terry Helgeson is so knowledgeable about the cars he is selling and it's obvious that he appreciates and respects his customers. He got me out of a car that I was unhappy with and into a car that I love! He returns phones calls and solves issues immediately. I also loved working with their finance man, Bill McArthur. He is so friendly and efficient and knowledgeable that the whole financing portion of the sale is a breeze - took very little time. When a business respects me as a person - my time, my money etc. - I will do repeat business with them and encourage others to do the same. More

Easy transaction All were very nice to work with. I felt like I got a fair deal and everyone was very accommodating. I will definitely be returning. All were very nice to work with. I felt like I got a fair deal and everyone was very accommodating. I will definitely be returning. More

Excellent! We recently bought a RAV4, and like our previous purchases from CR Toyota, we are pleased! Kelly Herridge was outstanding once again for us! He alwa We recently bought a RAV4, and like our previous purchases from CR Toyota, we are pleased! Kelly Herridge was outstanding once again for us! He always has our best interests in mind! Wendy Nelson is knowledgeable and friendly and was able to get us through the financing process quickly. Wouldn't think of buying a Toyota from any other dealership. More

Outstanding! I took my vehicle in for a tire rotation and to have the tread checked. An hour after I dropped of the vehicle, I was called and advised had I had new I took my vehicle in for a tire rotation and to have the tread checked. An hour after I dropped of the vehicle, I was called and advised had I had new tires. Cedar Rapids Toyota really looks out for my safety and they are super fast! Thanks CR Toyota! More

Pleased Once again, the service department at Cedar Rapids Toyota is "the best". Especially the service from Steve Lemke. He is always friendly, courteous a Once again, the service department at Cedar Rapids Toyota is "the best". Especially the service from Steve Lemke. He is always friendly, courteous and knows how to solve problems. My thanks also, to the men in the shop who do the work...they are "super". More

Satisfaction. As always I was treated with respect and the service wait time was timely. I intend to continue having my Highlander serviced at this dealership in As always I was treated with respect and the service wait time was timely. I intend to continue having my Highlander serviced at this dealership in the future. More

Easy to do business with, however I bought a Nissan Maxima that was traded, worked with Brad. Brad was an awesome guy, no pressure. I told him what price I wanted to pay, and he actual I bought a Nissan Maxima that was traded, worked with Brad. Brad was an awesome guy, no pressure. I told him what price I wanted to pay, and he actually got it down to that price for me. There was a delay with my bank with a hold on the check, so I agreed to buy it on JUN 26, and would pick it up on JUL 7. It was still on the website until JUL 3. The price dropped $964...I called Brad and asked what was going on since I agreed to buy the vehicle, we were just waiting on the check. He said the vehicle would remain in the system and on the website until the actual sale date of JUL 7, and that in terms of price, I was still getting a fairly good deal. Ok, no problem. A few days later, the price drops another $1,262. So at this point I think that if that price is correct, renegotiation is necessary. I called Brad again, and he said he'd talk to the sales manager, the person that actually enters the information into the computer, what was going on. He called me back and said they didn't know how the price got changed, the vehicle was already sold to me, and that it was a mistake, maybe the wrong stock number. To be honest I wasn't all that satisfied with that answer, and I asked to lower the total price we'd agreed on by $500. Apparently the sales manager said they'd already had calls on the vehicle (at the wrong price point) and that if our original number didn't work, they'd have to put it back on the lot. The next day it was removed from the website. I know I got a real great deal on the car anyway, but the fact that it was already sold and still someone was dropping the price where anyone, including the buyer, could see, that's their mistake, and I think that something could've been done to rectify that situation. Other than that, dealt with Wendy, she was awesome. Went in to sign the paperwork on JUL 6, and she let me take the car early. She even had John follow me back to drop off my vehicle and drive me back to pick up the new one. So I didn't even need to meet Brad the next day. He ended up meeting me there that afternoon. Love the car, Brad, Wendy, and John are awesome. More

Above and beyone One of the service men directed me to Kelly, who took the time to hook my phone up to Bluetooth. Thanks to both of you! One of the service men directed me to Kelly, who took the time to hook my phone up to Bluetooth. Thanks to both of you! More

excellent Quik in and out service. Excellent. Needed routine service for my Lincoln in a pinch, wasnt able to get an appt. Found Toyota drive in express se Quik in and out service. Excellent. Needed routine service for my Lincoln in a pinch, wasnt able to get an appt. Found Toyota drive in express service was available without an appt. Great service, great facilty and a great price. More