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Cedar Rapids Toyota

Hiawatha, IA

4.9
1,723 Reviews

1190 Boyson Rd

Hiawatha, IA

52233

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1,723 Reviews of Cedar Rapids Toyota

December 25, 2015

Always courteous Thank you for taking the time to fit my "broken" truck in so quickly for repair. Your attentiveness to customer need is appreciated!! Merry Christmas More

by Nancy121915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lemke
Dec 26, 2015 -

Cedar Rapids Toyota responded

Glad it all worked out. Steve

December 25, 2015

'16 Highlander After purchasing '11 Sienna, '12 Tacoma, '14 4Runner and now '16 Highlander. All great sales Alan does a wonderful job. He has listening skills and kn More

by Tomz4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Makabi, John Nus, Tim Steel, Curt Wiedemeier
Dec 28, 2015 -

Cedar Rapids Toyota responded

We thank you both for your repeat business and making the drive up from Iowa City. Appreciate the kind words and I will see you on your 1st tire rotation next year. Alan

December 25, 2015

Comfortable and fast I had 2 slices of pie, 1 cookie, and 3 cups of Starbucks coffee all was great and had a back massage to boot, can't beat that! More

by Racer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Fridinger, Chris Griswold
Jan 07, 2016 -

Cedar Rapids Toyota responded

Glad you enjoy our Lounge during service.... see you next time.

December 24, 2015

No Pressure Sale Needed to replace a ten year old vehicle and had looked at serveral options. We decided that a new 2015 Rav4 from CR Toyota was the best choice for us More

by JR22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Valentine, Wendy Nelson
Dec 26, 2015 -

Cedar Rapids Toyota responded

Thanks for allowing us to earn your business. Tim and Wendy

December 21, 2015

I don't believe what they say Took in both of my cars and i already knew what was wrong with them but since i just moved ihave no placeto do the work so i took in for oil, rotate t More

by Service101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gus England
Jan 07, 2016 -

Cedar Rapids Toyota responded

The Toyota Quick Lube service was sent up a couple years back to help relieve some of the lighter maintenance items from our main Toyota building. It is on a first come, first serve basis. Due the popularity of this service and the many Toyota units in operation, we know the "Quick Lube" has been anything but quick. The building expansion currently in process is primarily designed to help with the time consumers have to wait for service. So to be fair; we did not spend over four hours on just your two Honda vehicles. Because of the major back log and wait times, sometimes the guys do use a guide to get a quick assessment and not an actual measurement down to the exact millimeter. Obviously not what you were looking for and we apologize for that. Also to bring two Honda's to a Toyota Quick Lube has me wondering, if you knew you needed scheduled maintenance items on your Honda's, why not just tell us or take it to a Honda store?

December 21, 2015

I don't believe what they say Do not even waste your time they dont even do safety check which is funny because when someone gets hurt and they have that paper that you said was al More

by Service101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gus England
Dec 26, 2015 -

Cedar Rapids Toyota responded

Sorry you feel this way. Please contact me via phone 319-294-4629 or you can email at alanmakabi@crtoyota.com and we can discuss further to better understand your concerns.

December 21, 2015

1st Experience I bought a 2015 Highlander from CR Toyota in August. Brought it in for the 6 month service and was very satisfied. My appointment was at 1:00 and I More

by Bear32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Speral, Doug Olson, Greg McCoy
Dec 26, 2015 -

Cedar Rapids Toyota responded

We hope to have the new facility running by your next appointment. We really want to thank you for making the drive and working through our temporary growing pains to better serve our service customers better by this June of 2016.

December 20, 2015

Respectful and Honest Nice to finally find a place & people that genuinely cares about their customer! Terry and Bill were so awesome to work with! They no how to treat pe More

by luther20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Helgeson, Bill McArthur
Dec 26, 2015 -

Cedar Rapids Toyota responded

We look forward to seeing you in the future.

December 17, 2015

recall notification Upon finding my leaf spring snapped I "googled" for recalls on Tacoma pickups. It flagged my vehicle for 2 recalls. I setup a time for inspection wit More

by TRD05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Olson
Dec 18, 2015 -

Cedar Rapids Toyota responded

Glad we could help.

December 11, 2015

all went well no surprises, will be back, been coming in here for along time and plan to be back, as i feel i can trust the folks in servic More

by g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Fridinger
Dec 15, 2015 -

Cedar Rapids Toyota responded

We appreciate your loyalty.

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