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Castle Ford of Michigan City

Michigan City, IN

4.4
471 Reviews

3930 Franklin St

Michigan City, IN

46360

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471 Reviews of Castle Ford of Michigan City

November 19, 2017

Don't Miss this Dealership! Buying a car has always been one of my least favorite things to do. I've walked away virtually every time wondering how big a sucker I've just been More

by Wayne P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Roberts, Randy Tracy
Nov 20, 2017 -

Castle Ford of Michigan City responded

We're proud to hear that you left feeling happy and well taken care of! Thank you for your kind review on your positive experience working with Randy. We hope you enjoy your new car and that you'll let us know of anything else we can assist with in the future!

November 16, 2017

Great experience!!! I had a great experience working with Chris Bellamy. Who was/is pretty awsome and took his time to work with me to the whole precess. I was at first More

by Miss Little
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Mark Artibey, Chris Bellamy
Nov 17, 2017 -

Castle Ford of Michigan City responded

We're glad you had such a positive experience working with Chris and that he took the time to make sure you were confident with your purchase. Thank you for your review and for choosing Castle Ford Lincoln. We appreciate your recommendation and hope you'll be back for any future needs!

November 16, 2017

Made me comfortable. Pleasant and not high pressure. I felt that Chris was willing to do what was necessary to make me feel that I was receiving all that i should. More

by once every tweny years
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bellamy
Nov 17, 2017 -

Castle Ford of Michigan City responded

We're glad you did not feel pressured by Chris and that you felt well taken care of. Thank you for coming in!

November 15, 2017

NICE EXPERIENCE BUYING MY TRUCK Pretty nice experience buying my truck, Randy Tracy was so friendly, knowledge and professional, he explained every single aspect of my purchase. I wo More

by Israel L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Roberts, Randy Tracy
Nov 15, 2017 -

Castle Ford of Michigan City responded

It's great to hear that Randy was friendly and knowledgeable during your purchasing experience and made sure you understood everything needed. Thank you for sharing this kind review and we look forward to hopefully having you back in the future!

November 14, 2017

Knoweable, helpful, and I didn't feel pressured. I normally hate shopping for cars, but working with Chris made it a pleasure. He answered my questions and gave information I needed, and I didn't f More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bellamy
Nov 14, 2017 -

Castle Ford of Michigan City responded

It's great to hear that Chris made your shopping experience a pleasurable one! Thank you for sharing your review and for allowing us your business. Enjoy your new car!

November 10, 2017

Experence during my visit. During my purchase of 2016 Ford Explorer, I can’t believe that I actually got a vehicle. I originally came in go help a family member, but instead Mat More

by Dnewton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Brown
Nov 13, 2017 -

Castle Ford of Michigan City responded

It's great that Matt provided you with an unexpectedly great experience here at Castle Ford! Thank you for sharing this review and for your recommendation of him. We're glad you enjoyed working with him and that he left such a positive impression on you. See you next time!

November 08, 2017

Very easy. Randy was very helpful and answered all my questions as I asked them. The test drive was the best I've been on and he let me go wherever I wanted bec More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Tracy
Nov 09, 2017 -

Castle Ford of Michigan City responded

Ryan, we are glad to hear that Randy answered all of your questions and made sure you fully enjoyed the vehicle you were looking to purchase! Thank you for allowing us to help with your purchase and for taking the time to share your experience. We look forward to having you back!

November 02, 2017

Great experience! I had a great experience today buying from Randy Tracy at Castle Ford Lincoln. I had somewhat of a complicated transaction that took most of the day t More

by Jthrow213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Tracy
Nov 03, 2017 -

Castle Ford of Michigan City responded

It's great that Randy took the time to help and guide you through the process and made sure everything was completed as it should be. Thank you for your patience and recommendation. We hope to see you again in the future for any future needs!

October 30, 2017

Great experience Randy was awesome. No pressure sales with willingness to work with us. Will definitely go back to him. We stopped back for a wash and he took care of More

by Nanny1505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Tracy
Oct 30, 2017 -

Castle Ford of Michigan City responded

We're glad to hear that Randy treated you well and was willing to make sure your needs were met! Thank you for your kind review and we hope to see you again for any future needs.

October 26, 2017

A great buying experience at Castle Ford On a rainy day in late October 2017, I called Castle Ford to determine if a particular used car my wife and I were interested in was available, It More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Roberts, Mark Artibey, Matt Brown
Oct 26, 2017 -

Castle Ford of Michigan City responded

We are so glad to hear this review about your recent experience purchasing your new car and working with Matt and the team to get everything sorted out. Our customers deserve the very best and we always want to be accommodating to their needs and situation. Thank you for trusting the process and for making the effort to work with us. Enjoy your new car and we hope to have the chance to work with you again in the future!

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