Castle Ford of Michigan City

I have just one comment After paying I went to “find “ MKX with no luck so what to return to the service counter and someone showed me the row it was parked in along with a c After paying I went to “find “ MKX with no luck so what to return to the service counter and someone showed me the row it was parked in along with a comment most people would have pushed the alarm on the key. After finding my car I couldn’t move it anyway because mine was blocked by a car that was delivered by transport so back to service explain what’s going on finding the key finally after 15 plus minutes I’m going to meet up with my family. More

Very Good Experience Most things went good. The main thing that could have gone better is the length of time waiting to see the finance guy. The dealer was very busy at th Most things went good. The main thing that could have gone better is the length of time waiting to see the finance guy. The dealer was very busy at the time so I understand. My salesman, Blake was Excellent. More

Great experience Came in later on a Saturday looking to buy a used car and was greeted promptly, my salesman Terry Morse was awesome to deal with. Helped me decided b Came in later on a Saturday looking to buy a used car and was greeted promptly, my salesman Terry Morse was awesome to deal with. Helped me decided between a couple cars I was interested in. Took the time to show me what I wanted and answer all my questions. Found the car I wanted and was out with a purchase in little time with a good deal. More

Done very fast and took care of the problem Dropped car off and two days later I got a call it was repaired and ready to go. Excellent service and work. Wouldn't hesitate to go back. Dropped car off and two days later I got a call it was repaired and ready to go. Excellent service and work. Wouldn't hesitate to go back. More

Excellent service and workmanship! Excellent service and the new tires make my truck feel like new again! Had dip on my wheels and they were able to save it with no damage! Excellent service and the new tires make my truck feel like new again! Had dip on my wheels and they were able to save it with no damage! More

Will do business again We bought 2 vehicles from Kyle and he was great. We've recommended this dealership to others and will continue to do business with them if possible i We bought 2 vehicles from Kyle and he was great. We've recommended this dealership to others and will continue to do business with them if possible into the future. More

Great service! I had an appointment for Friday, 09/14 but needed to drop my truck off Thursday, 9/13, as I had to work on Friday. Troy let me bring the truck in ear I had an appointment for Friday, 09/14 but needed to drop my truck off Thursday, 9/13, as I had to work on Friday. Troy let me bring the truck in early Thursday afternoon and they made the repair later that afternoon and called me to let me know it was done a day early. I really appreciated that as it made life so much simpler for me especially since I live in La Porte. More

Engine light The suv had to be analyzed for sensor light I dropped off my suv within 2 hours I was called there was a bad module it was ordered and they replaced i The suv had to be analyzed for sensor light I dropped off my suv within 2 hours I was called there was a bad module it was ordered and they replaced it 2 days later More

Limited budget Trace Kennedy and GM Mark made this a wonderful experience. They listened to my needs and exceeded every expectation I had. I do not plan on going any Trace Kennedy and GM Mark made this a wonderful experience. They listened to my needs and exceeded every expectation I had. I do not plan on going anywhere else unless they do! More

Got took Can't believe this Beautiful Lacrosse has sat in my driveway now for 3 weeks because it needs engine work. Purchased this vehicle less than 3 months Can't believe this Beautiful Lacrosse has sat in my driveway now for 3 weeks because it needs engine work. Purchased this vehicle less than 3 months ago, had to already replace the radiator, now it needs some major engine work. Had 32000 miles on it when purchased, driven less than 1000 miles by me. Chris is a nice guy and said I got a good deal. Some deal, now gotta figure out how I'm gonna pay for this repair. Already worked my tale off just to purchase this car, sorry but No way I would recommend Castle at this point. More