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Castle Ford of Michigan City
Michigan City, IN
471 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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471 Reviews of Castle Ford of Michigan City
March 16, 2019
used car First time buying a used car from there had a great experience great car I would definitely recommend this dealership to all of my friends First time buying a used car from there had a great experience great car I would definitely recommend this dealership to all of my friends More
by Madman1957
Employees Worked With
Terry Morse
March 14, 2019
purchased used car I was happy with my purchase and paid a fair price would when I'm ready to purchase again I will consider using them again I was happy with my purchase and paid a fair price would when I'm ready to purchase again I will consider using them again More
by PMTTUCKER
Verified CustomerEmployees Worked With
Chris Belem
March 13, 2019
The Best!!!!! Amazing things happen here! Thank you, Chris Bellamy for working wonders. I am so happy with my new (to me) vehicle. Spreading the word! You are appre Amazing things happen here! Thank you, Chris Bellamy for working wonders. I am so happy with my new (to me) vehicle. Spreading the word! You are appreciated! More
by HEIDISUNJE
Employees Worked With
Chris Bellamy,
March 11, 2019
Good service, nice employees I took my car in for an airbag recall. The person I spoke to on the phone the day before had stated that the repair would only take 45 minutes, so I I took my car in for an airbag recall. The person I spoke to on the phone the day before had stated that the repair would only take 45 minutes, so I had planned on staying and waiting. When I took my car in, Volume clarified that it would actually take a couple hours. They offered me a ride home but I was able to call my husband for a ride instead. Everything else about my visit was excellent and the delay in waiting for my husband allowed me to go next door and do a little shopping! Volume was very nice and polite. I was pleased with my experience. More
by loralmartin15
Employees Worked With
Volume Brown
March 09, 2019
Friendly and fast experience! Terry was fantastic along with everyone I had contact with. I was in and out quickly and painlessly with all my questions answered and without feeling Terry was fantastic along with everyone I had contact with. I was in and out quickly and painlessly with all my questions answered and without feeling pressured. I will continue to do service here and recommend to others! More
by HANAHLEW
Employees Worked With
Terry Morse
March 08, 2019
KIND AND GREETING WITH A SMILE LEANN, JOE, VOL, TYLER WERE ALL SO HELPFUL WHEN EVER I NEEDED SOME HELP, ESPECIALLY WITH NEW TIRE REPLACEMENT SERVICE. THE PARTS DEPARTMENT WAS QUI LEANN, JOE, VOL, TYLER WERE ALL SO HELPFUL WHEN EVER I NEEDED SOME HELP, ESPECIALLY WITH NEW TIRE REPLACEMENT SERVICE. THE PARTS DEPARTMENT WAS QUICK. More
by casorio
Employees Worked With
Milt Dabagia
March 04, 2019
Recall part. The only problem I had was where I had to drop my key off at night. I never had to do this before. But I called the next day to make sure they found i The only problem I had was where I had to drop my key off at night. I never had to do this before. But I called the next day to make sure they found it. I think this was do to the work being done on the building. But the service work on my SUV was awesome. More
by quiantelivers
Employees Worked With
Gus Medina
March 04, 2019
Blake was awesome, he was extremely helpful and has excellent patience. I've been to other dealerships where the dealers were pushy. I'm pleased to say tha was awesome, he was extremely helpful and has excellent patience. I've been to other dealerships where the dealers were pushy. I'm pleased to say that I did not experience that at all with Castle Ford in Michigan City, Indiana. I had a great car buying experience with Blake as my salesman. More
by Dee Gray
Employees Worked With
Greg Harper, Blake Klimasara
March 03, 2019
A Very Positive Experience! First time buyer of a newer vehicle and can say it was a very straightforward and positive experience. I knew exactly what I wanted and Blake Klimasar First time buyer of a newer vehicle and can say it was a very straightforward and positive experience. I knew exactly what I wanted and Blake Klimasara was great help walking me through the process of purchasing the vehicle. The rest of the staff were also very friendly and helpful with their insight. All in all a great experience and would recommend others to Blake and the dealership! More
by benjaminjumche
Employees Worked With
Blake Klimasara
March 01, 2019
Love the car. Matt Brown saved the day! We thought we had an on-line deal and appointment at Castle, Michigan City. We were greeted by Matt from sales. We told him that we had emailed Patr We thought we had an on-line deal and appointment at Castle, Michigan City. We were greeted by Matt from sales. We told him that we had emailed Patrick Prentiss and had an appointment at 2:00 p.m. He went and checked, came back and said Patrick worked at a call center in Illinois, and the car we had been dealing on had just been sold. WHAT? Anyhow, I started crying, Matt made things right. Got a different color, same car, same price. We ended up happy. Only downside was one guy to process payment which slowed things down...they were busy. AND then there's that call center problem...lack of communication with dealership. More
by cvanoost
Employees Worked With
Matt Brown
