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Casey Kia
Newport News, VA
1,492 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,492 reviews
May 20, 2017
Excellent sales rep Didn't wind up purchasing a vehicle from Charles as we went with a different car manufacturer, but he was very professional and knowledgeable about th Didn't wind up purchasing a vehicle from Charles as we went with a different car manufacturer, but he was very professional and knowledgeable about the cars. He made some excellent suggestions, and his technical knowledge was definitely better than most sales reps I've run into. Every car purchase is a negotiation, but if I was going to buy a Kia, I'd happily buy it from Charles and Brandon and feel that I was getting a fair price. More
by Eric8
May 15, 2017
Great person to work with He has done a excellent job working with me. I would recommend him to any and everyone.Please go buy and see him and he is very good at what he do ! He has done a excellent job working with me. I would recommend him to any and everyone.Please go buy and see him and he is very good at what he do ! More
by Ty2681
Employees Worked With
May 14, 2017
The service was impeccable very friendly and genuine.. This dealership is a tremendous blessing to people.... they are very personable and genuine in their business ethics! Great people! It was a pleasure This dealership is a tremendous blessing to people.... they are very personable and genuine in their business ethics! Great people! It was a pleasure doing business with Casey Kia in Newport News Virginia More
by Tracy Mallory
Employees Worked With
George Bozeman
May 13, 2017
Great experience sales rep was Charles very professional Didn't feel pressured into making purchase he was upfront & honest explained everytg that was necessary he had my best interest would recommend ur dea Didn't feel pressured into making purchase he was upfront & honest explained everytg that was necessary he had my best interest would recommend ur dealership More
by Selma N. Westbrook
Employees Worked With
May 07, 2017
Successful​ Steve mitchel worked wounders even though my credit is trashed I would recommend any too come and ask for Steve mitchel for help with finding your nex Steve mitchel worked wounders even though my credit is trashed I would recommend any too come and ask for Steve mitchel for help with finding your next new or used vehicle at Casey Kia in Newport news VA. Me and mill wife will be getting her a new vehicle at Casey Kia via Steve mitchel and Anton smith. Awesome team awesome experience.two thumbs up guys More
by Jeff Butts
Employees Worked With
Steve Jernigan, Steve Mitchell, Anton Smith
May 04, 2017
Excellent service He was very helpful and she was very patience and was willing to take time to work with us to make sure we are satisfied with our purchase He was very helpful and she was very patience and was willing to take time to work with us to make sure we are satisfied with our purchase More
by Dengra8555
Employees Worked With
George Bozeman
May 04, 2017
A wonderful experience My husband and I were looking to purchase a vehicle and we were greeted right away by Charles Archer. He was very friendly and very straightforward an My husband and I were looking to purchase a vehicle and we were greeted right away by Charles Archer. He was very friendly and very straightforward and didn't leave us guessing. He went above and beyond for us and provided excellent customer service. Even though we didn't make a purchase at the time, we will definitely be back. More
by Meca16
Employees Worked With
May 03, 2017
Make a plan Our experience with Mr. Charles was wonderful. We learned alot through him. He made everything understandable. We will recommend him and this car deal Our experience with Mr. Charles was wonderful. We learned alot through him. He made everything understandable. We will recommend him and this car dealership to everyone we know. Everyone was increditable. Thank you for everything. More
by Mmiyauna7
Employees Worked With
May 01, 2017
Professional Came in to the dealership looking to buy a Kia Soul, and was met by Charles. Although we couldn't come to terms, throughout the time he was very profe Came in to the dealership looking to buy a Kia Soul, and was met by Charles. Although we couldn't come to terms, throughout the time he was very professional and open about a lot of things beyond just the sale of the car. I love getting the chance to connect and ask different salesmen about particular things and he was willing to answer every question I threw at him. Ask for him if you get the chance. More
by Sk8erMikez
Employees Worked With
April 28, 2017
Quality & professionalism! My wife & I came into the dealership looking for a car of our own. We were fortunate enough to be taken care of by Charles, a wonderful & professional My wife & I came into the dealership looking for a car of our own. We were fortunate enough to be taken care of by Charles, a wonderful & professional salesperson who helped us by being thorough & honest. Made the process smooth & comforting. His quality service reflects & speaks volume of his career! More
by Mattp1427
Employees Worked With
