Casey Kia

CASEY KIA HAS SET THE BAR!!! I went to this dealership as a first time buyer not knowing what I was getting into, and my skepticism about everything didn't help. But from the mome I went to this dealership as a first time buyer not knowing what I was getting into, and my skepticism about everything didn't help. But from the moment I was greeted by Charles Archer to driving in my new car, I literally could not stop smiling. This man made my day! He was very professional, informative, and quite unique in his approach as a sales person. Mr. Archer leveled with me and made me feel as if I was conversing with a long time friend. Along with Charles's great service, everyone at Casey Kia auto made me feel welcomed and at home as if I were a grand prize winner. DO NOT HESITATE TO GO THERE!!!..Thank You Casey Kia family for an amazing experience and my brand new SS More

Resse Vick I pulled up at the Casey Kia dealership and was quickly greeted by Mr. Charles Archer. I must say Mr.Archer must love his job, because immediately upo I pulled up at the Casey Kia dealership and was quickly greeted by Mr. Charles Archer. I must say Mr.Archer must love his job, because immediately upon seeing him he had a smile as bright as the sun. So I must say a warm welcome that was so greatly appreciated immediately made me realize Jehovah had lead me to the right place. Charles walked me inside and to my surprise it was smooth sailing after then. However, I was a little afraid that things may go wrong with my luck but needless to say Charles spoke encouraging words while still working diligently to get things done. The process was so easy, at least he made it feel that way. With that being said, Casey Kia has really landed themselves "a diamond in the rough" with Charles Archer. Thank you so much Charles your kindness and efforts will always be appreciated. The staff that I came in contact with were also great. Thank you all for such a pleasant experience!! More

A MAGICAL AND SOUL SATISFYING EXPERIENCE The reason I gave such a sparkling rating to this dealership is basically because of the wonderful human beings who work and sell cars there!!!! Thei The reason I gave such a sparkling rating to this dealership is basically because of the wonderful human beings who work and sell cars there!!!! Their attention to details and fast and friendly service far surpasses any other dealers in the Newport News/Hampton Roads area, and I want to commend them for that! I want to especially commend Mr. Brandon Thompson (my sales rep), Mr. Steve "Rabbi" Jernigan (my sales manager/financial aid consultant), and Ms. Myleka Huey who assisted me so graciously in obtaining car insurance (Allstate) for my new 2017 Kia Forte!!!! I want to thank them all for a job well done and thank them for being such fine upstanding human beings! I will never forget my experience with this dealership and will probably be sending them gift baskets or some such other treats for every special occasion in their lives but especially on Thanksgiving, Christmas and possibly even Halloween! Thanks again and take care! Sincerely, Mary Ann Braunbeck (proud 2017 Kia Forte owner)! More

Very Helpful & Professional Very Professional Good person to seek cars He has a life time customer & future customer Great deal for the Kia Took very good care or me & my Very Professional Good person to seek cars He has a life time customer & future customer Great deal for the Kia Took very good care or me & my mother Thank you Charles More

Buying a new car Mr. Charles Archer is a wonderful salesman. He took time to explain everything to me in great detail. I will recommend Mr. archer to anyone looki Mr. Charles Archer is a wonderful salesman. He took time to explain everything to me in great detail. I will recommend Mr. archer to anyone looking for a new or used vehicle. More

Goes the extra mile! We were in good hands from the moment we arrived. Charles is both professional and knowledgable. Due to his efforts, the entire experience was a lot m We were in good hands from the moment we arrived. Charles is both professional and knowledgable. Due to his efforts, the entire experience was a lot more pleasant and simple than expected, which was much appreciated. I love my Kia Soul! More

Had a great time,thanks alot. Did a great job,love it. And would come back again. Love the car,and would recommend to friends and family .tell everyone I know to stop by and check Did a great job,love it. And would come back again. Love the car,and would recommend to friends and family .tell everyone I know to stop by and check out the deals. More

Overall awesome experience I had a wonderful experience with Charles archer! He walked up introduces hisself, shook my hand and offered to get me in a car with a better warra I had a wonderful experience with Charles archer! He walked up introduces hisself, shook my hand and offered to get me in a car with a better warranty than what I had. He showed me the 2017 Kia Sportage. Went over the entire car and showed me features I didn't know were there. I learned a lot about the vehicle today He went over all the upgrades that would be offed upon signing for the car. I am now the proud owner of my 2107 Kia Sportage!!! Thank you so much Charles and Roberto for a wonderful car buying experience More

Lied to by management Brought there under false pretenses saying they could do better than anyone else on my trade, wasted my time, I know it was going to be bad when I ask Brought there under false pretenses saying they could do better than anyone else on my trade, wasted my time, I know it was going to be bad when I asked the sales person if they had met their goal .... they had , so they weren't interested in dealing with me. The sales manager gave me the typical slimey sales pitch..... buyer beware of this guy More

A great education! Having not bought a new car in many years, we had an information gap a mile wide. But Charles did a very good job of bringing us up to date on the te Having not bought a new car in many years, we had an information gap a mile wide. But Charles did a very good job of bringing us up to date on the technological advances that have been made and, importantly, what that meant for us as drivers. In doing so, he was an excellent spokesperson for the Kia brand as well as the Casey portfolio of services. Although we ended up buying a Toyota (from Casey Toyota, by the way), our decision was based on brand loyalty (we have bought five of their products over the years), and not on and deficiency of Charles. In fact, his skills and h]s interest in our finding the right car, made the decision most difficult. More