Casey Kia

I love this dealership-excellent customer service! Everytime I come in for service I have such a wonderful experience. Everyone is so pleasant and I always get my car serviced very fast. Great team; I Everytime I come in for service I have such a wonderful experience. Everyone is so pleasant and I always get my car serviced very fast. Great team; I love it! More

Was accomodating and helpful I went into Casey Kia knowing I wanted to buy a Soul. Laura Gayle was very friendly and helpful without being pushy. She was even patient and understa I went into Casey Kia knowing I wanted to buy a Soul. Laura Gayle was very friendly and helpful without being pushy. She was even patient and understanding when I dragged my two year old along and wanted to test drive two models of the Soul. Overall I had a very good experience. The only bad part of the sale was the young manager (whose name I didn't catch) who was too pushy when it came to negotiating a price. However the GM eventually came over and we were able to work out something that was satisfactory. Since then I have been in for an oil change and I was also very impressed with the speed and communication within the service department. More

Great experience A big thanks to Karon for helping me make a great decision and making me feel comfortable. It was a great experience and would recommend to anyone!! A big thanks to Karon for helping me make a great decision and making me feel comfortable. It was a great experience and would recommend to anyone!! More

Everytime I walk in the dealership~ I always felt welcome~ {Big shout-out to Charles Archer} I would~ & I have recommend this dealership to family & friends~ Charles Archer~ was the best salesperson that I've {Big shout-out to Charles Archer} I would~ & I have recommend this dealership to family & friends~ Charles Archer~ was the best salesperson that I've ever bought a use car from & believe me I have purchased many cars over my lifetime~ his experience, knowledge & his professionalism is one of the first things I noticed when he came out to greet me on the lot~ I told him what I was looking for~ my budget~ where I needed my payments to be~ and he did everything possible to make it happens~ but some things was out of his hands~ {the finance part of it}~ but that was okay~ it took almost 3 weeks for me to get into the car~ that I"am in soo in love with right now~ it was worth the wait~ Charles~ Steve {used car manager} and all the other people and departments that worked together at this dealership~ that came together to put me in A SUV that I'am loving more & move everyday~ ThankU All~ More

1st class service Dealing with Charles, Roberto and “The Rabbi” was like dealing with family. The whole process was smooth and stress-free, and worth the drive. I have Dealing with Charles, Roberto and “The Rabbi” was like dealing with family. The whole process was smooth and stress-free, and worth the drive. I have already recommended them to my friends. More

Best Auto Buying Experience Yet!!! Our experience with Charles, Steve and staff at Casey Kia made this car buying experience a piece of cake!! They went above and beyond to assist us, r Our experience with Charles, Steve and staff at Casey Kia made this car buying experience a piece of cake!! They went above and beyond to assist us, remained very professional yet friendly and easy to complete our purchase. This including bringing cars from Williamsburg to our liking, Recommend them 100%!!! More

CURB SERVICE 100% service from Charles Archer the moment I drove onto the Kia parking lot. Just want to say thank you to Charles for going above and beyond to maki 100% service from Charles Archer the moment I drove onto the Kia parking lot. Just want to say thank you to Charles for going above and beyond to makie our experience of looking for and finding a vehicle an awesome one.. I laid out my wants,needs,and limitations. With his expertise and knowledge he showed respect for my goals in purchasing a vehicle and set out to meet my needs..I will be recommending Charles Archer to anyone looking for a new or used vehicle.Thanks,Charles. More

Typical Car Salesman In the beginning of this experience, about a month ago, this seemed like a smooth process but, since purchasing the car Casey Kia has really dropped t In the beginning of this experience, about a month ago, this seemed like a smooth process but, since purchasing the car Casey Kia has really dropped the ball. They were smooth enough to execute the sale but did not take care of the paperwork for the sale until much later. We purchased the car on the 3rd of October and had a trade in. We told the salesman, Charles, the date that the next payment was due on the car, which would be October 18, and he assured us that the car payment would not be taken from our account because that would be more than enough time to process the trade. The car payment was debited from our account and when we contacted Kia about it they said that they submitted the payment a few days before the payment due date. Also, it is currently the 25 of October, and we have not been contacted about our license plates so I called because the 30 day tags are about to expire, the representative on the phone says that the plates are in and have been since the 19 and she doesn’t know why we have not been contacted about them. Overall, would I suggest Casey Kia to a friend? Absolutely not! More

Awesome I had never Purchased anything and credit is horrible in I thought it would be a joke to go to a dealship wishing for a car ....But Charles Was fast I had never Purchased anything and credit is horrible in I thought it would be a joke to go to a dealship wishing for a car ....But Charles Was fast and made it happen were I was able to leave happy with a brand new SUV....and Management was very nice In helped me so much...Thank you so much Casey Kia ...and big ups too Mr.Charles More

Good customer service The salesmen were professional and very patient. I thrive on excellent customer service so I always give credit when I receive the same. The environme The salesmen were professional and very patient. I thrive on excellent customer service so I always give credit when I receive the same. The environment is very friendly and comfortable and that is a plus for me. More