Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Charles Archer made my experience GREAT! I bought my first vehicle today, a Chevrolet Silverado and the entire process was great! Charles Archer the sales tech was great and made the process I bought my first vehicle today, a Chevrolet Silverado and the entire process was great! Charles Archer the sales tech was great and made the process smooth. The service dept is outstanding I feel like a King the way I'm treated. Charles the sales rep is very easy to work with NO STRESS! The entire Casey team makes your life much better because I feel they actually care. I've become a customer for life!!! More
Outstanding Customer Service My experience at Casey Kia was simply outstanding. Brandon Thompson was above all the best salesperson you would ever want to work with when buying My experience at Casey Kia was simply outstanding. Brandon Thompson was above all the best salesperson you would ever want to work with when buying a car.. I also dealt with the general manager Roberto Dial and Finance person Steve Jernigan. Each of these individuals made me feel like a royal queen. I will definitely return in the future!!!!!! Thank you all for an awesome experience . Lisa P. More
Great experience! Buying a car has never been easier. I had a great experience. I got all of my questions answered and all the salesman are great. Would definitely reco Buying a car has never been easier. I had a great experience. I got all of my questions answered and all the salesman are great. Would definitely recommend this dealership to friends and family. More
Outstanding service I am very satisfied with the service I was provided with. Aaron was more than accommodating to my needs. I got the car i wanted for the price i wanted I am very satisfied with the service I was provided with. Aaron was more than accommodating to my needs. I got the car i wanted for the price i wanted, and he make that happen. Thank you. More
Awsome!! My experience was amazing Aarron was an amazing salesman he was so very kind and understanding about my situation about not being able to cross the b My experience was amazing Aarron was an amazing salesman he was so very kind and understanding about my situation about not being able to cross the bridge and the water to get to the dealership to get my car so he accommodated me instead bringing it to me...I will not forget him and his kindness I'm so happy with my car it's not brand new but it is to me I love it so much.. I'm excited to get my first check up on it as soon as I find someone to make the drive with me..again Thanks Aarron. More
Awesome Aaron is awesome, excellent customer service. I had a very bad experience with this dealership and Aaron turned that around. I will be a return cust Aaron is awesome, excellent customer service. I had a very bad experience with this dealership and Aaron turned that around. I will be a return customer because of him More
Great service and excellent help Sales rep was very helpful and knowledgeable and understanding. Her and manager helped out and answered every question accurately. I would definitely Sales rep was very helpful and knowledgeable and understanding. Her and manager helped out and answered every question accurately. I would definitely recommend to anyone. First was working with Fernando Lennon and he knew nothing about the cars and had no answers to anything asked. He promised things that weren’t true. He was horrible to work with and very unprofessional about everything. Ended up leaving him and talking to shaliyah borrow about my vehicle purchase which was initially a used vehicle. She told me better options and helped guide me to help me get approved for the best vehicle that fit my life and financial situation. I am very please with her service. More
Blown away by the customer service So first starters, I’ve never bought a car through a dealership before and Aaron Mcgiffin was definitely helpful throughout the whole process. I owned So first starters, I’ve never bought a car through a dealership before and Aaron Mcgiffin was definitely helpful throughout the whole process. I owned a car with no ac and let me tell you, in the middle of summer, it’s the worst. I decided it was time for an upgrade. But, he went out of his way to allow me to see the car while I was working because I couldn’t leave. With all of his help, I fell in love with it and the process just became easier and now it’s mine. I will definitely send people your way! Aaron your rock! Thanks again. More
Fantastic Looking for a preowned car for my 17 year old daughter since she totaled the last one in 3 months was exhausting. We Came to Casey Kia looking for som Looking for a preowned car for my 17 year old daughter since she totaled the last one in 3 months was exhausting. We Came to Casey Kia looking for something in the budget from the insurance claim, Aaron brought out several cars from the lot to my daughters dismay expressed no interest. He actually took the time to look at other casey locations , we drove over and Walaaah, there sat the car we bought. Aaron took the time to connect with us. I shoot straight from the hip and was prepared to hit another dead end at this dealership. Aaron shines above the other salesman at this dealership. The others. Old learn from him More
Spending money was never so much fun. I would say I was totally impressed with the customer service I received from everyone at the dealership from the auto detailer washing a beautiful bl I would say I was totally impressed with the customer service I received from everyone at the dealership from the auto detailer washing a beautiful black pearl Stinger to the general manager. Special thanks to Aaron, Todd and Pamela for making my fiance and myself comfortable and well informed during the process. More