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Casey Kia

Newport News, VA

4.8
1,492 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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11999 Jefferson Ave

Newport News, VA

23606

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Showing 1,492 reviews

December 14, 2018

Great buying experience This was a return visit for us and we asked for Charles Archer. We bought a new Kia from Charles in the summer and returned to purchase another for ou More

by pleasedowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2018

Trusted car advisor I would like to thank Charles Archer for accessing my needs accurately and educating and empowering me with information I lacked prior to my visit. Hi More

by B.A.M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2018

He is a awesome guy I know I was hard to deal with at first because of a previous dealership issue. I had a nasty attitude and he didnt let that shop him from providing e More

by Amber Thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2018

Excellent service I would recommend anyone that’s looking for a new/used vehicle to stop by Casey dealership and to ask for the salesman by the name of Charles Archer. More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2018

Excellent Customer Service Charles Archer provided us with excellent customer service. He makes sure you are comfortable and well taken care of while conducting business. He is More

by CM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto A. Dial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Jernigan, Steve Mitchell, Pamela Yambao, Mike Timmons
December 11, 2018

Very, very SATISFIED!😊 If you know of anyone who needs a new/used car, Mr. Charles Archer is the salesperson to see. There is no question about his expertise and his custome More

by P. J. McQueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto A. Dial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2018

Excellent service I was amazed at the service that Charles displayed. He was very helpful and knowledgeable about the vehicle I was acquired about. Of all my experienc More

by N2carz
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2018

excellent!!! Couldn’t have asked for more of a patient and caring experience. Every concern was addressed right away. This was my first purchase with a dealership More

by BrittanyNicole8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Thompson
December 06, 2018

Great customer service! Everyone at this dealership is extremely customer service oriented. Aaron was especially helpful in finding a vehicle that was geard towards my wants/ More

by Iane595
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron McGiffin
December 06, 2018

Part of the family we’ve bought 6 vehicles from them!! Aaron made our experience for #5/#6 so pleasant. He made sure he explained new features and took excellent care of us!! Highly recommend Aaron!!! More

by Lisa/Jerry Malpass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto A. Dial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Gayle sold us 3 precious Sorentos when working there., Steve Jernigan, Aaron McGiffin, Mike Timmons
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