Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Great buying experience This was a return visit for us and we asked for Charles Archer. We bought a new Kia from Charles in the summer and returned to purchase another for ou This was a return visit for us and we asked for Charles Archer. We bought a new Kia from Charles in the summer and returned to purchase another for our son before the end of this year. Charles is excellent to deal with and was very kind and helpful. Thanks again Charles and we wish you much success in the new year! More
Trusted car advisor I would like to thank Charles Archer for accessing my needs accurately and educating and empowering me with information I lacked prior to my visit. Hi I would like to thank Charles Archer for accessing my needs accurately and educating and empowering me with information I lacked prior to my visit. His level of professionalism is greatly valued. As a single woman, it's quite intimidating to even approach a dealership but he created an exceptional experience. If customer service staff is the face of a company, Charles Archer represents this company well. More
He is a awesome guy I know I was hard to deal with at first because of a previous dealership issue. I had a nasty attitude and he didnt let that shop him from providing e I know I was hard to deal with at first because of a previous dealership issue. I had a nasty attitude and he didnt let that shop him from providing excellent customer service. He worked with all my wants and needs of a vehicle. When I am looking for another vehicle I know where I will be go to Charles Archer. More
Excellent service I would recommend anyone that’s looking for a new/used vehicle to stop by Casey dealership and to ask for the salesman by the name of Charles Archer. I would recommend anyone that’s looking for a new/used vehicle to stop by Casey dealership and to ask for the salesman by the name of Charles Archer. He was not one of those fast talking salesman that would try to make a quick sell. He was very polite,and thoroughly explain everything for to purchase a vehicle. More
Excellent Customer Service Charles Archer provided us with excellent customer service. He makes sure you are comfortable and well taken care of while conducting business. He is Charles Archer provided us with excellent customer service. He makes sure you are comfortable and well taken care of while conducting business. He is knowledgeable and answers questions thoroughly. I will definitely recommend him to friends and family looking to buy a car. More
Very, very SATISFIED!😊 If you know of anyone who needs a new/used car, Mr. Charles Archer is the salesperson to see. There is no question about his expertise and his custome If you know of anyone who needs a new/used car, Mr. Charles Archer is the salesperson to see. There is no question about his expertise and his customer service approach. Top notch!! Hopefully, he will still be at Casey Kia when I am ready to purchase another car! I would give him 6 stars or more if I could. Thank you. Percie McQueen More
Excellent service I was amazed at the service that Charles displayed. He was very helpful and knowledgeable about the vehicle I was acquired about. Of all my experienc I was amazed at the service that Charles displayed. He was very helpful and knowledgeable about the vehicle I was acquired about. Of all my experiences dealing with car salesmen, he is one of kind I would definitely recommend him to my family and friends. I would definitely go to him again for any future car purchases. More
excellent!!! Couldn’t have asked for more of a patient and caring experience. Every concern was addressed right away. This was my first purchase with a dealership Couldn’t have asked for more of a patient and caring experience. Every concern was addressed right away. This was my first purchase with a dealership and i felt as though I was genuinely cared for. More
Great customer service! Everyone at this dealership is extremely customer service oriented. Aaron was especially helpful in finding a vehicle that was geard towards my wants/ Everyone at this dealership is extremely customer service oriented. Aaron was especially helpful in finding a vehicle that was geard towards my wants/needs. This is my second vehicle purchased from this dealership and I have no complaints! More
Part of the family we’ve bought 6 vehicles from them!! Aaron made our experience for #5/#6 so pleasant. He made sure he explained new features and took excellent care of us!! Highly recommend Aaron!!! Aaron made our experience for #5/#6 so pleasant. He made sure he explained new features and took excellent care of us!! Highly recommend Aaron!!! More