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Casey Kia

Newport News, VA

4.8
1,492 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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11999 Jefferson Ave

Newport News, VA

23606

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Showing 1,492 reviews

January 02, 2019

Great salesman I met I had the best customer service I’ve had in years when me and my friend went in to get her a new car. The gentle man. Who ended up selling her a car w More

by Happy customer1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2018

Great Customer Service Brandon Thompson, was awesome to work with, he provided great customer service, very knowledgeable, honest and great overall to work with, thank you f More

by ymevans
Recommend Dealer
Yes
Employees Worked With
Brandon Thompson
December 30, 2018

Great Very courteous and knowledgeable of the vehicle. I would recommend him to anyone. He handled all needs of trading and paperwork very efficiently with More

by GeorgiaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron McGiffin
December 29, 2018

Professional and friendly I had a positive experience , customer service was great. My salesman, Charles, walked me through the entire process. He made me and my family feel ve More

by Snafzger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2018

Good Salesman Charles Archer put me in a vehicle that was a good fit for me. It was a good price at a good quality with a good warranty. More

by Emonie97$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Jernigan
December 23, 2018

Awesome customer service Best customer service ever I’m highly satisfied I’ll definitely recommend him he answered all questions he made sure everything was right he gets the More

by Sunshine Walters87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2018

A new start to a new beginning I am very thankful and highly appreciative my experience here at Casey Kia was very professional my salesman Mr. Charles archer is one of the best he More

by Tarrance welch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aric Gaston
December 19, 2018

Glad l came Very friendly and accommodating it was a wonderful experience. I would recommend a friends and family too experienced the same customer service that More

by Donald evans
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2018

Used Car Purchase Mr. Archer was able to deliver. He provided quality customer service and he actually listened to my needs and the requirements Idesired before sugg More

by BKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2018

Lovvvvved the customer service! Shaliyah Barrow was a great salesperson and gave us what we asked for and her customer service was excellent! Would definitely recommend anyone to wo More

by Emilytrax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaliyah Barrow
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