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Casey Kia
Newport News, VA
1,524 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,524 reviews
May 24, 2019
Experience They make it fun and easy go see Jeff Finch for a great deal will definitely keep buying from them! Have the best prices in town They make it fun and easy go see Jeff Finch for a great deal will definitely keep buying from them! Have the best prices in town More
by Jmf23
Employees Worked With
Other Employees :
Jeff Finch, Pamela Yambao, Kelvin Williams, Chris Costner
May 23, 2019
Hassle free honest and he actually cares! Charles was a true pleasure to work with! He was charming and extremely helpful. He made sure that I was happy with my purchase and that I was comfort Charles was a true pleasure to work with! He was charming and extremely helpful. He made sure that I was happy with my purchase and that I was comfortable with the numbers. He showed compassion for my son who is sickly! Five star service all the way around! The staff was warm and friendly! Please go and ask for Charles!!! He’s the best! More
by KKing
May 23, 2019
Unequivocally the GOLD standard Jeff Finch is the consummate professional in every sense of the word. If you want hassle free and wow customer care stop by and see Jeff Finch. I have Jeff Finch is the consummate professional in every sense of the word. If you want hassle free and wow customer care stop by and see Jeff Finch. I have bought 4 cars from him and my expectations have always been exceeded. Thanks Jeff for making the car buying experience a pleasure. More
by Jamey
Employees Worked With
Jeff Finch
May 23, 2019
Oil change and inspection. I was getting information on refinancing my car to get the monthly payments down. I was able to get a complimentary car wash. Great service. Thanks. I was getting information on refinancing my car to get the monthly payments down. I was able to get a complimentary car wash. Great service. Thanks. More
by Lenora
May 21, 2019
Exactly What I Asked For I gave a description of what I was looking for and received that, plus alot more. Polite, understandings, non judgemental. I would definitely refer fr I gave a description of what I was looking for and received that, plus alot more. Polite, understandings, non judgemental. I would definitely refer friends and family. More
by MyKia
May 20, 2019
Sterrick Frasier Thanks to Sterrick, I drove off with an amazing car. He is a dream maker. He went beyond expectations. I recommend him highly. 10/10 Thanks to Sterrick, I drove off with an amazing car. He is a dream maker. He went beyond expectations. I recommend him highly. 10/10 More
by Tesha215
Employees Worked With
Chris Costner, Sterrick Frazier
May 17, 2019
Great Experience Charles was a pleasure to work with. He went out of his way to get everything situated so that i was able to get the car we were looking at for a pric Charles was a pleasure to work with. He went out of his way to get everything situated so that i was able to get the car we were looking at for a price i could afford More
by Gtaylor
Employees Worked With
May 08, 2019
Joyful experience Charles Archer did an amazing job with simplifying our car buying experience. He satisfied every aspect of the purchase and made us feel like family. Charles Archer did an amazing job with simplifying our car buying experience. He satisfied every aspect of the purchase and made us feel like family. I've purchased two cars from him and each time he was courteous and professional. From now on he's my guy when I need a new vehicle. More
by Dagig54
April 30, 2019
Purchase of Used Vehicle What a great experience! Kelvin was great to work with and made the purchase of my vehicle so easy. I have recommended Casey Kia to several people i What a great experience! Kelvin was great to work with and made the purchase of my vehicle so easy. I have recommended Casey Kia to several people in the last month. Steve Mitchell was also a pleasure to deal with. Thank you. More
by Carmen
Employees Worked With
Steve Mitchell, Kelvin Williams
April 30, 2019
Fantastic Service I took my recently purchased vehicle in for an oil & filter change, first free service and an issue with the window tint. Christine and Roberto were I took my recently purchased vehicle in for an oil & filter change, first free service and an issue with the window tint. Christine and Roberto were super helpful and walked me through the process. This experience was smoother than I had hoped for. Christine made sure that everything was completed to my satisfaction and did a great job of keeping me informed. Thank you! I lost Christine's information, but please make sure she knows how much I appreciated her. More
by Carmen
Employees Worked With
