
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Very Accommodating Went in for a specific car, but they had just sold it. Kelvin and another gentleman worked with me to find a car with similar features, mileage, and p Went in for a specific car, but they had just sold it. Kelvin and another gentleman worked with me to find a car with similar features, mileage, and price. Throughout the whole process, Kelvin was professional and helpful. He went out of his way to stay late to help me. More
Kelvin is Amazing I had questions about the Kia Sedona and Kelvin took the time to take me out to look at what they had on the loth. He also talked with others there to I had questions about the Kia Sedona and Kelvin took the time to take me out to look at what they had on the loth. He also talked with others there to help me find the vehicle I was looking for even though I wasn't sure if I would purchase or not. He was very professional, kind, understanding over the few days we were in contact. I would recommend everyone see Kelvin! More
Outstanding service! Kelvin Williams is an outstanding salesman! I would do business with him again when I am in the market again for another vehicle new or used. Kelvin Williams is an outstanding salesman! I would do business with him again when I am in the market again for another vehicle new or used. More
Outstanding customer service@ Im was in the area for work. Was not planning to actually purchase that day. Charles Archer appeared...knowledgeable, friendly and ready to help! H Im was in the area for work. Was not planning to actually purchase that day. Charles Archer appeared...knowledgeable, friendly and ready to help! He listened to what my needs were and helped me to select the best car for my family. More
Great Salesman Kelvin Williams was an amazing salesperson, I’ve bought two cars from him already and fell completely in love with them both and would strongly advise Kelvin Williams was an amazing salesperson, I’ve bought two cars from him already and fell completely in love with them both and would strongly advise anyone to come in and request him before anything else. More
Maintenance Appointment Things I like, I can schedule an appointment and wait in a waiting room. Everyone is pleasant. Things I didn’t like, my scheduled appointment took al Things I like, I can schedule an appointment and wait in a waiting room. Everyone is pleasant. Things I didn’t like, my scheduled appointment took almost 2 hours, free oil changes are NOT FREE because they want to rotate your tires and add fuel additive at a price every 5000 miles (both things I can do), when they were finished and I went to my SUV it was parked where it was difficult to get out because of all the parked cars beside it in all 4 directions. More
Grade A Service This is the third car I have purchased from Casey Kia and each time the service has been top-notch professionalism. The common factor of each purchase This is the third car I have purchased from Casey Kia and each time the service has been top-notch professionalism. The common factor of each purchase has been Charles Archer. Superstar salesman who goes above and beyond to make your experience enjoyable and makes you always wanting to do business with Casey Kia. Charles is patient and really tries to understand what his clients want and works tirelessly with his management to ensure those desires are met. Highly recommend you ask for Charles Archer if you are going to Casey Kia. In addition to Charles, Pamela Yambao was patient with me over the last few months in trying to work out a deal. Highly recommend Casey Kia. More
Very professional Charles was very professional , He took us step by step processing the paper work ...He was patient and he took time to make sure everything was wonde Charles was very professional , He took us step by step processing the paper work ...He was patient and he took time to make sure everything was wonderful. after we decided to trade in our car ....We spent hours in there , but for some reason it was a bless that we met Charles Archer this morning....What a blessing! Thank you really appreciate everything you have done for us today ....Today you Bless us More
Helped me find just what I was looking for! Charles was instrumental in helping me find the perfect car for my family ! I am so appreciative of all he did! Super friendly and thoughtful and wen Charles was instrumental in helping me find the perfect car for my family ! I am so appreciative of all he did! Super friendly and thoughtful and went above and beyond to help us! More
Great and fast experience I had a whole bunch of stuff to get worked on my car. They offered a local shuttle for me while I wait . I didn’t have to use but the service only too I had a whole bunch of stuff to get worked on my car. They offered a local shuttle for me while I wait . I didn’t have to use but the service only took 2 hours including my Courtesy clean. More