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Casey Kia

Newport News, VA

4.8
1,529 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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11999 Jefferson Ave

Newport News, VA

23606

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Showing 1,529 reviews

April 19, 2020

Thank you very much Jacob! You were extremely helpful and knowledgeable with my new car purchase! I’m very happy to be driving my dream car! More

by Tarabdw
Recommend Dealer
Yes
Employees Worked With
Jacob Martinez F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2020 -

Casey Kia responded

Thank you so much Tara for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 2020 KIA Soul. Also thank you for the positive endorsement of Jacob Martinez. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

April 17, 2020

Charles Archer was a excellent car salesmen and put me in the best vehicle at the best price. Thank you Charles and the Casey Kia team for the best customer service More

by chrisfalvo
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2020 -

Casey Kia responded

Thank you so much Chris for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2012' Ford Fusion. Also thank you for the positive endorsement of Charles Archer and the rest of the staff. I appreciate your loyalty. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

April 12, 2020

Mr. Ácher is an excellent sales person, very patient and professional. We would recommend him to family and friends without hesitation, and also the Casey dealership as a whole. More

by Ablack1
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Saleem
Apr 17, 2020 -

Casey Kia responded

Thank you so much for your five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

April 12, 2020

This is my third car Charles has sold me he has always been very professional. Him and Roberto have always gotten me what I wanted and very easy sale. Thank you Charles and Roberto for always going above More

by Chclar81
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Casey Kia responded

WOW!!! Thank you so much Christy for the five star review! We are extremely grateful for the opportunity to earn your business for the third time on the purchase of your brand new 2020 KIA Telluride! Also thank you for the wonderful endorsement of Charles and I. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

April 08, 2020

my experance with my car percause Jacob M. was a wonderful sales person. He really took care of us like family. Next time we need a car we ask for him More

by annhartman8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Martinez F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Casey Kia responded

Thank you so much Ann for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 2020 KIA Soul. Also thank you for the positive endorsement of Jacobo Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything the future. Sincerely, Roberto A. Dial- General Manager

April 07, 2020

Kaitlin's professional approach and great attitude made it easy to complete my purchase... Kaitlin, thank you very much my daughter loved her new car. Rod More

by R4
Recommend Dealer
Yes
Employees Worked With
Kaitlin Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Casey Kia responded

Thank you so much Rod for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Kaitlin Fields. It is our goal to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

April 06, 2020

Great customer service very friendly! Would recommend to anyone that is looking for a new vehicle. Thank you for your help and great customer service. More

by Share
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Saleem
Apr 08, 2020 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. It is our goal to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

April 06, 2020

We just purchased our 3rd kia, a 2020 sorento. Chelsea Samuel's was absolutely amazing, honest, professional and knowledgeable, she made us feel incredibly comfortable. More

by Stokes3
Recommend Dealer
Yes
Employees Worked With
Chelsea Samuel , Sam Saleem
Apr 08, 2020 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business for the third time on the purchase of your 2020 Sorento. I am extremely grateful for your loyalty! Also thank you for the wonderful endorsement of Chelsea Samuels. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

March 29, 2020

Great Customer Service. Jacob is a great salesman. He was very professional, patient, and helpful. I had a wonderful experience at Casey Kia. I strongly recommend this place More

by mena34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Martinez F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Jacobo Martinez. We strive to exceed the expectations of all of our guests with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

March 28, 2020

Charles did everything he said he would. He was Easy to work with. I guess the best thing I can say is if i’m in the market for another car, I wouldn’t hesitant to go back to him. More

by Tbnyjets69
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2020 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

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