Casey Kia

Went in to look at the Kia Soul fully loaded with a amazing warranty. The first person we met was Jimmie Bell, extremely pesonalable witty and charming. All this form a newbie in the business. He was k amazing warranty. The first person we met was Jimmie Bell, extremely pesonalable witty and charming. All this form a newbie in the business. He was knowelegable about all aspects of his job and handle himself in a professional manner. We left with the Kia Soul though we had only come to look. Dealing with Jimmie Bell was truly a pleasure, I looked forward to the day I shake his hand as Manager of Kia dealership, I really believe this young man is going far. With Kind Regards, Sharlene Kohler ;-)_ More

My wife car was on its last leg and she needed something dependable,Jimmie approached and helped us through getting us the SUV she wanted..was such a good experience that I talked to Jimmie and asked him to dependable,Jimmie approached and helped us through getting us the SUV she wanted..was such a good experience that I talked to Jimmie and asked him to keep an eye out for a truck for me. Within a couple of weeks he called and I went and bought the truck that I drive Now. Excellant experience from all. More

I went to this dealership starting on Sunday and did not walk out of there with a new car, I went back on Monday and walked out with a new car. I am going to rate this dealership twice....for this rating: walk out of there with a new car, I went back on Monday and walked out with a new car. I am going to rate this dealership twice....for this rating: JIMMIE BELL - He was an EXCELLENT salesperson and would recommend him to anyone considering a Kia. - OUTSTANDING customer service! - He CARED about what we were looking for in the vehicle and TOOK THE TIME to show us all the details about the vehicle we were considering. - Gave us the opportunity to take the car till 5pm if needed and took the time to address all of our concerns. Although it took the average wait time of 5 hours to get the deal done, it was worth the wait, he got what we wanted and the Sales Manager (forgive me for not remembering his name properly, Roberto?) was more professional and caring than Sunday's experience. In short I would RECOMMEND anyone to go see Jimmie Bell at Casey Kia! **P/S: Read my other rating about ERIC HORNE at Casey Kia, DO NOT see ERIC HORNE, stay away from him. Casey Kia, keep JIMMIE but I would say get rid of ERIC! More

I had ordered a Honda Civic 2 months earlier and could not get a straight answer on when my car would be in. Turns out it was never confirmed that the assembly plant accepted the order. I had looked at To not get a straight answer on when my car would be in. Turns out it was never confirmed that the assembly plant accepted the order. I had looked at Toyota Corolla, Sion TC, and Hyandai Genass prior to ordering the Honda. When I found out that the Honda was probably not going to be built, I decided to look and see what Kia had. I was interested in a Forte Koupe SX manual transmission. The salesman above showed me what they had on the lot and immediately asked his manager to start a search for my spec car. I also learned that about 95% of all cars sold in the US are automatics and that prospects were slim. They did have a Forte koupe on the showroom floor and I liked the looks. There was no pressure to put me in any car that they could. I asked to test drive the koupe and was plesently surprised with the car. I looked at the sedan but stayed with the koupe. Throughout the entire process I was never pressured to buy a car. I had arrived late the first night to look and when I left, way past closing, I never felt pressured to decide. Chris was very professional and easy going. I closed the deal the next day. The only negative I had with my purchase was that I had wanted an SX with manual transmission and there didn't seem to be any available anywhere. More

My previous auto had 134,000something miles and things were starting to fail. I went online and looked at Casey Kia for a possible used auto for myself. I met w/Chris Bell. We talked and then I test drove were starting to fail. I went online and looked at Casey Kia for a possible used auto for myself. I met w/Chris Bell. We talked and then I test drove a Kia...I realized that I needed cruise control and they did not have any in the model I was looking at. Chris said they had a Pontiac G3 with cruise, but it was a dealer demo w/the driver's stuff in the car. I said I didn't care about that. When I saw the car I knew I wanted it. I drove it and confirmed my first thoughts. We went inside and started the paperwork. I was firm on how much I could pay and Chris made the deal. When I finally drove away I was a very happy customer! More

I was looking for a new car, and decided to check out the KIA soul. I went to two KIA dealers close to my house. I took a test ride and decided to buy one. I made a cash offer to 4 kia dealers in the area, KIA soul. I went to two KIA dealers close to my house. I took a test ride and decided to buy one. I made a cash offer to 4 kia dealers in the area, including Casey Kia, on line. The offer Imade was slightly under the dealer's quote's. Casey Kia was the only dealer who stayed in contact with me. It truly seemed that Chris Bell was the only person that truely wanted to help me get a Soul. Chris called me, and said that Casey had a Soul coming in that was close to my cash offer. I agreed to meet with chris. He was very courtious and professional. I got my Soul at a fair price and couldn't be more satisfied with Chris Bell and Casey Kia. More

Chris was an amazing salesman. I never felt like I was being misguided or lied to. He took the time to show us every vehicle we looked at until we found the one that suited us and our lives. THANKS CHRIS! being misguided or lied to. He took the time to show us every vehicle we looked at until we found the one that suited us and our lives. THANKS CHRIS! We love our new Sorento and you made it happen! More

The people at Casey Kia are all friendly, not pushy and very knowledgeable about their product. I never even thought of owning a Kia, but after some homework and a visit to Casey I am very happy with my ne very knowledgeable about their product. I never even thought of owning a Kia, but after some homework and a visit to Casey I am very happy with my new Kia Sorento. The salesman Chris Bell has been true to his word in staying in touch with me and checking on my satisfaction with the vehicle. I would highly recommend this dealership and in paticular Chris to help you with the purchase of your new Kia! More

From the first day I walked into Casey Kia, I was more than a customer to them. I personally would like to thank Badara Sow for helping me and leading me through a rough process. I would say he is a ver than a customer to them. I personally would like to thank Badara Sow for helping me and leading me through a rough process. I would say he is a very dedicated worker because he did not give up on me when the banks disapproved me. He made sure I was well taken care of and made sure I was satisfied with my purchase. He even took the time to show me the ins and outs of the car I purchased. The employees at Casey Kia are wonderful. I would like to thank and praise them for a job well done. They all put their heads together and got me out of there in a vehicle that I liked. Even though I'm moving from the state of VA in less than a month, I would travel back just to purchase a vehicle from these guys at any given time. I loved my experience at Casey Kia!!! More

After a LONG relationship with Bowditch Ford in which we had purchased SEVEN vehicles and took all of our vehicles there for service we got tired of the run around and the poor customer service, my wife fin had purchased SEVEN vehicles and took all of our vehicles there for service we got tired of the run around and the poor customer service, my wife finally got to the point that she said she will NEVER drive another Ford and will NEVER visit Bowditch again. A friend of ours owns a Kia, something I NEVER considered, but reluctantly we went to Casey Kia, someone who I swore I would NEVER do business with... let me tell you how times have changed. Doing business with Casey Kia was an absolute pleasure ! We worked with a sales associate named Chris who was very friendly and accommodating, Chris was very easy to work with, we didn't feel any pressure to buy and felt like he was there more just to help us out, show us what we wanted and answer our questions. While we were looking Roberto, the Sales Manager, stopped by to introduce himself, again we didn't feel ANY pressure we honestly felt like he was just interested in meeting us, saying hi and offering to help in any way he could. After some looking we decided on a vehicle we were interested in and it was time for the dealership to " go to work ". Chris wrote up our " deal " took it to Roberto and that is when the fun began... this wasn't like most dealerships where they run back and forth and you feel like you have to haggle, at one point my wife and I just got up and went to the sales desk and just flat out told Roberto what we wanted and what we could do. I never got the feeling from anyone that we were out of line... they continued to work with us and it was a great experience. We came to a decision on the deal but unfortunately it fell through on our part, but that didn't stop Roberto or Chris, I feel like both of them knew how bad we wanted to get out of our current car so they both kept working. To make a long story short, we ended up in a bigger car with more features for only a little more money than we originally planned to spend. Every one at this dealership bent over backwards to help us and make sure we were taken care of, we never felt pressured and we never felt like we were in a sales environment. Doing business with Casey Kia was a great experience and I will recommend them to all that ask ! More